Connect your Google Business Profile to Zoho Publish

How to connect and manage your Google Business Profile in Zoho Publish

This guide helps you connect your existing Google Business Profile and manage it through Publish. If you don't have a Google Business Profile for your business, create a new business in Zoho Publish.
  1. Go to https://publish.zoho.com and click Connect and Manage.



  2. Click the default Google Business Profile (GBP).



  3. Sign in with the Google Business Profile email address or mobile number and password connected with the business.





  4. Verified Google business profiles connected with your email address will be listed. Businesses with both physical address and service area will appear. Choose the ones you would like to manage and click Next. You can choose up to 10 Google Business profiles at once and repeat this process as many times as needed.



  5. Name the group and click Next. You can either create multiple groups or click Apply to all
    to assign all businesses under one group.
    Notes
    Note:
    1. If you're new to Zoho Publish, create a new group.
    2. Current users can:
      1. Create new group
      2. Select from the dropdown to add the business to an existing group
    3. The Group feature allows you to combine multiple businesses (and their branches) for centralized management. You can organize and manage them based on your preferred criteria like location, category and so on.



  6. Read and Agree to the 'Terms and Conditions' and click Connect and Manage.


The initial setup is now done. Your business profiles will be added under the section ‘Businesses’.
Notes
Note:
You can edit the group name anytime through the Group Info icon in the top-left corner.



Now, the business is automatically listed across multiple business directories.
Notes
Note:
Connect and Manage and Create a business can be accessed by navigating to Home and clicking the + Add button.



All the businesses connected with your Google Business Profile account can be accessed by navigating to My Profile and clicking Connected accounts.

Info
Important: Upon connecting your Google Business Profile, pending actions (with the  icon) will be listed. Addressing them ensures consistency in NAP (Name, Address, and Phone number) across various business directories.

You can view and resolve 'Pending Actions' from two places.
  1. Navigate to Home, select a Business group and then click Pending Actions on the left sidebar.
  2. Navigate to Home and click the icon which will be displayed under the Pending Action section. If there are no pending actions for a business group, it will show as 'Nil'.
Learn how to resolve pending actions in Zoho Publish.

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