Note:

1. This can only be used by users that have been associated with the integration by the administrator of the Zoho Sign organization.
   
2. All associated users must have successfully configured this integration by registering with TrustFactory.
   
3. No additional Zoho Sign credits will be consumed.
   
4. As per the restrictions imposed by TrustFactory, users are permitted to sign 10,000 documents per certificate annually.

1. Enabling the TrustFactory integration
   
2. Configuring the TrustFactory integration
   
3. Signing documents via TrustFactory
   

Please find a sample document signed with TrustFactory attached at the bottom.

Enabling the TrustFactory integration

1. From the left navigation pane, click Settings > Integrations.
   
   
   
   
2. After enabling the service, click Manage User > Associate User to associate users.
   
   
   
   
   
   
3. Select the users and click Associate.

Configuring the TrustFactory integration

1. From the left navigation pane, click Settings > Integrations.
   
   
   
   
2. Under TrustFactory, click Configure.
   
   
   
   
3. Click Authenticate TrustFactory to link their TrustFactory account with Zoho Sign.
   
   
   
   
4. If you don't have a TrustFactory account, click here on the message displayed to initiate the TrustFactory registration process, and get a AES/AATL certificate.
5. Once the account has been registered, user has to link their TrustFactory account in Zoho Sign.
   
6. Upon successful linking, the user will need to choose one of the signing certificates they have been issued - either an Advanced Electronic Signature (AES) certificate or a standard Adobe Approved Trust List certificate.
   

Senders can now enforce their signers to sign documents only with TrustFactory sent from Zoho Sign. Learn how.

Signing documents via TrustFactory

1. When users are signing documents, they can find the option to sign via TrustFactory from the Sign via drop-down menu at the top-right of the document signing page.
   
   
   
   
2. The signer enters the TOTP (Time-based OTP) linked to their account to complete signing the document.
   
   
   
   
   

Checking documents signed via TrustFactory

1. Open the signature properties of the signed document.
   
2. Click Show Signer's Certificate.
   
3. The Certificate Viewer will open, where the certificate details can be found.
   
   
   
   
1. Another way to check the document for digitally signed using TrustFactory is by checking the Signed using section in the downloaded completion certificate.