Advanced Electronic Signatures via TrustFactory for South Africa
- This can only be used by users that have been associated with the integration by the administrator of the Zoho Sign organization.
- All associated users must have successfully configured this integration by registering with TrustFactory.
- No additional Zoho Sign credits will be consumed.
- As per the restrictions imposed by TrustFactory, users are permitted to sign 10,000 documents per certificate annually.
- Enabling the TrustFactory integration
- Configuring the TrustFactory integration
- Signing documents via TrustFactory
Enabling the TrustFactory integration
- From the left navigation pane, click Settings > Integrations.
- After enabling the service, click Manage User > Associate User to associate users.
- Select the users and click Associate.
Configuring the TrustFactory integration
To do so:
- From the left navigation pane, click Settings > Integrations.
- Under TrustFactory, click Configure.
- Click Authenticate TrustFactory to link their TrustFactory account with Zoho Sign.
- If you don't have a TrustFactory account, click here on the message displayed to initiate the TrustFactory registration process, and get a AES/AATL certificate.
- Once the account has been registered, user has to link their TrustFactory account in Zoho Sign.
- Upon successful linking, the user will need to choose one of the signing certificates they have been issued - either an Advanced Electronic Signature (AES) certificate or a standard Adobe Approved Trust List certificate.
Senders can now enforce their signers to sign documents only with TrustFactory sent from Zoho Sign. Learn how.Signing documents via TrustFactory
- When users are signing documents, they can find the option to sign via TrustFactory from the Sign via drop-down menu at the top-right of the document signing page.
- The signer enters the TOTP (Time-based OTP) linked to their account to complete signing the document.
Checking documents signed via TrustFactory
- Open the signature properties of the signed document.
- Click Show Signer's Certificate.
- The Certificate Viewer will open, where the certificate details can be found.
- Another way to check the document for digitally signed using TrustFactory is by checking the Signed using section in the downloaded completion certificate.
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