Instant Messaging (IM)
How to Create a WhatsApp channel?
WhatsApp Channel WhatsApp channels offer a powerful platform to engage with customers. With features like interactive messages, media sharing, and automation, you can deliver exceptional customer experiences and boost sales. Note: You can create a ...
How to Message Smartly Using WhatsApp?
Customer satisfaction is the goal of any business that aims at improving user engagement. One way to achieve this is by providing users with omni-channel communication. Smart messaging is the need of the hour to facilitate business communication. ...
How to Integrate Telegram with Zoho Voice?
While renowned for its lightning-fast message delivery, ensuring timely communication with customers, and its support for larger file sizes for sharing between users and agents, Telegram with its unique set of advantages make it a compelling choice ...
How to Integrate WhatsApp with Zoho Voice?
Zoho Voice offers a robust WhatsApp integration, allowing businesses to create and manage WhatsApp Business accounts, send and receive messages, utilize message templates, and share media files. Prerequisites The following are the prerequisites for ...
Configure Telegram using Zoho Voice
Expand your customer reach with Telegram integration. Create and manage Telegram bots, send and receive messages, leverage channels for mass communication, and share rich media. A) Create a Telegram configuration Telegram is located under the Instant ...
Configure WhatsApp using Zoho Voice
Zoho Voice offers a robust WhatsApp integration, allowing businesses to create and manage WhatsApp Business accounts, send and receive messages, utilize message templates, and share media files. A) Test WhatsApp before integration Integrate your ...
User Guide for IM Integration with Zoho Voice
Zoho Voice is a cloud-based phone system that offers a variety of features to help businesses improve their communication with customers. One of the most recent additions to Zoho Voice is the integration with the instant messaging apps, WhatsApp and ...

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