Android App - Unable to create task for team member

Android App - Unable to create task for team member

Hi, I'm having a problem with the Android app (on a Samsung S7 phone) where i can't create a task for a team member.

There is no problem on the web I/F or on the iOS app - you just select the team member from the drop down list.
On the Android app you can only select the actual user in the drop down list, none of the team members even appear.

I would appreciate any help anyone can offer.

Thanks!
Gary 
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