How to Resolve Outlook App Not Syncing on iOS and Android?

How to Resolve Outlook App Not Syncing on iOS and Android?

Do you find your Outlook app not syncing in iOS or Android? Here are the steps to take. Reset your Outlook email account. Go to the ‘Mail’ tab and access ‘Settings.’

 

Outlook is the most used email client that both individuals and businesses use. Although it is packed with impressive features, it doesn’t mean that it cannot encounter errors. One common issue that users frequently complain of is their Outlook app not syncing. Setting up this application on various platforms, such as Windows, iOS, and Android, is fairly easy. But when it fails to sync, it poses many problems in your work. From incompatible device settings to wrong configurations, there are a host of factors responsible for this issue. That does not imply you cannot fix the syncing glitch. In this article, you’ll find the various workarounds to successfully tackle this problem. 

 

Fixes for Outlook App Not Syncing Issue

Many simple to detailed troubleshooting measures can help you fix this issue. Let’s learn about them in more detail.

 

  1. Reset your Outlook email account

The first method to overcome the syncing error in your Android or iOS applications is to reset it. Open Outlook and employ these steps.

 

  • Head to the ‘Mail’ tab.

  • Look at the top-left portion of the screen to find your profile icon and tap it.

  • After that, click the ‘Settings’ icon.

  • Now, below the ‘Email Accounts’ section, choose your email account and tap ‘Reset account.’

  • Finally, tap ‘OK.’

  • Reopen Outlook and see if you are still facing the sync problem.

 

  1. Examine sync settings.

It's also good to examine the sync settings of Outlook if you repeatedly encounter this issue. Once again, launch Outlook and go through these points.

 

  • Go to the ‘Mail’ tab.

  • Now, in the Outlook sidebar, click ‘Settings.’

  • Below ‘Email accounts,’ choose your account. 

  • Enable the switches beside the options ‘Sync calendars’ and ‘Sync contacts.’

  • If you are using iOS, enable the ‘Save contacts’ option. 

 

  1. Reopen Outlook app

Sometimes, just by reopening the Outlook app, you can overcome the sync issues. In order to reopen, you must force quit the app. Trigger the App Switcher in your device and swipe away the Outlook application that is running. After that, relaunch it. The syncing problems are likely to vanish after this step. 

 

  1. Eliminate cache files and data for Outlook

Cache files minimize the startup time for the Outlook app. Outlook generates its own cache and data files. But if the files get corrupted, they prevent Outlook from syncing. So, try clearing the cache and data files. It will not delete your messages or personal data. 

 

  • Head to ‘Settings’ and tap ‘Apps’ on your phone.

  • Pick ‘Outlook.’ Then tap on ‘Storage.’

  • Here, click on the buttons for ‘Clear data’ and ‘Clear cache.’

  • Now, open Outlook again. Sign in and see if you are experiencing the syncing problem.

 

Final Words

Hopefully, these solutions will help you navigate the Outlook app not syncing issue. Bugs and glitches are a common part of the applications, but these measures will eliminate them. Try all the troubleshooting techniques and see which one works. If you need more help, contact an expert email technical support service. The professionals will speedily diagnose and troubleshoot the syncing error. 


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