New feature request: Allow copy of email message to another folder

New feature request: Allow copy of email message to another folder

Hello Zoho team,

This is a suggested new feature to allow copy an email message to either another folder or the same folder. Within the same Zoho account. 

This is not a support request about "label". This is a suggested new feature to allow copies of the same email messages.

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

Benefits for Zoho:
  1. Increase Zoho's income.
    How? Because copies of email message means the clients will use more storage. In turn, the clients are more likely to either upgrade their plan from free to paid, or buy additional email storage for their paid plan.
  2. Be more competitive with Amazon, Google, Microsoft, and Yandex
    All Zoho competitors that I know of support copying email message into multiple folders. Competitors including, but not limited to, Amazon, Google, Microsoft, and Yandex. With both their IMAP and webmail.
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

User story

As a Zoho client, I need to be able to copy an email message to another folder(s) within my same account, so that I could:
  1. Use Zoho email services. 
    Instead of using the competitors of Zoho. All Zoho competitor that I know of support copies of the same email. I use this feature daily with other email suppliers. 
  2. Reduce risk of missing important emails
    I often create filter. On incoming email. Some email are copied and stored into various folders. On some of those folders, I set various type of automated notifications. 
  3. Reduce clutter
    Often I need to search and view email messages separately. My prefered way of doing this is by copying the same email to multiple folders. In comparison, when I cannot copy the same email, my folder feel cluttered with other email that are not of present interest.
  4. Easier and faster to use Zoho Mail
    With Zoho accounts with large amount of emails. For example, millions of email messages within the same account, with large amount of automated rules, it is much easier to do and update automated operations with folders than labels. Using labels for this is too slow to use and too much work. 
  5. Increase compatibility across devices and IMAP clients
    All IMAP clients that I know of have very stable support for folders. In comparison, labels are often either unstable or need supported.
  6. Easily track and receive notifications
    For tracking purpose. In need to keep some email in the inbox folder. While at the same time, automatically store copy in various other folders. When using multiple devices, on the first device, I have it configure to notify me only on new email in folder 1. Another devices notify me only on new email on folder 2. And so on. Then on each device, I need only an offline copy of that email folder(s) and its email(s). It is very quick and easy to do this with Betterbird/Thunderbird IMAP. 
  7. Include all search results per folder
    For example, after publishing job offers for multiple roles. Often a same candidate might quality for multiple job offers. I need to be able to store multiple copies of the candidate email into multiple folders. For example: Engineer, Lead, Manager, Quality Assurance, Trainer. In the future, when searching each folder, I need the same candidate to be included in multiple folder.
    In other words, for the same need to be able to copy files to more than one folder on my computer or cloud storage service.
  8. Increase security and privacy of my shared folders
    For example, I need to share one email in two different cloud storage folders. Each folder has different permissions. Which allow different persons to access different folder. Some emails need to be copied to two folders. Other need to be copied to four folders. And so on.
  9. Easily search my copy of emails stored locally in PDF format
    I need to export and archive all my folders structure as is but in PDF format. I am able to presently do this with Zoho. But the challenge is that email is only in one folder. I need that email to be in multiple folder. In other words, multiple PDF file. Then search to PDF by folder.
  10. Restore email messages deleted by accident.
    When in good faith, by accident, I delete a valuable original email message, I am able to quickly and easily use the copy to restore it into the original folder.
--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

Manage risk

If somehow Zoho has any concern about allowing copies of the same email message within the same account, I suggest this:
  1. Adding a new checkbox in the Zoho Mail configuration page. For example "Allow multiple copies of the same email message within this same account". By default, this box would be checked. So no change for already created Zoho accounts. But interested users could uncheck this box. When unchecking this box, the user could be presented with an automated warning. About accepting the risk with copy of email.
  2. If allowing copies of the same email would interfere with other Zoho feature, simply use the checkbox above, and add a warning "Allowing multiple copies of the same email would automatically deactivate X, Y, Z features. If you approve this, click on [I accept the risks button below].".

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

Contributing

If needed, as volunteers, the https://ubertus.org team, including myself, would be happy to contribute beta testing and documentation for this new feature. 

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

10+ years old new feature request

This new feature request was first suggested to Zoho around 2015. So more than 10+ years ago at https://help.zoho.com/portal/en/community/topic/how-do-i-copy-an-email-message-to-one-or-more-other-folders

--- --- --- --- --- --- --- --- --- --- --- --- --- --- --- ---

Cheers,

Francois Carpentier

    • Sticky Posts

    • Pocket from Mozilla is closing shop. Don’t lose your favorites . Move them to Zoho Mail Bookmarks now! 📥🔖

      The end of Pocket shouldn't mean the end of your important links and content. Easily import them into Zoho Mail's Bookmarks and continue right where you left off. You can bring over your entire Saves, Collections, and tags just the way they are. Bookmarks

    • Zoho Mail POP & IMAP Server Details

      Hello all! We have been receiving a number of requests regarding the errors while configuring or using Zoho Mail account in POP/ IMAP clients. The server details vary based on your account type and the Datacenter in which your account is setup. Ensure

    • Workplace - Zoholics Europe Customer Awards

      Dear Zoho Mail Community! 📣 We're excited to announce that at this year's Zoholics events across Europe, we're holding customer awards for the first time ever! Workplace - Zoholics Europe Customer Awards This is your chance to shout about the amazing

    • Important update on Group Management | Zoho Mail

      Dear Zoho Mail Community, This post is to inform you all of the following updates on the Group Management in Zoho Mail. Group Member Addition: If a group member is added to an organization group in a Zoho Application, the member will be automatically

    • Mastering email etiquette and best practices to follow in Zoho Mail

      Hello Zoho Mail Community, We’re thrilled to invite you all to our upcoming webinar: Mastering email etiquette and best practices to follow in Zoho Mail. Join our live webinar for expert etiquette tips to enhance your professionalism and elevate your

      • Recent Topics

      • Link Purchase Order to Deal

        Zoho Books directly syncs with contacts, vendors and products in Zoho CRM including field mapping. Is there any way to associate vendor purchase orders with deals, so that we can calculate our profit margin for each deal with connected sales invoices

      • Projects custom colors replaced by default orange

        Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?

      • Interview booked through Invite but no Notifications

        We have a workflow that was developed through a developer/partner that was tested and worked. Today, we pushed a candidate through the process and invited them to an in-office interview. They were sent the booking link (as usual and as tested before successfully)

      • WebDAV support

        I need WebDAV support so that I can upload/download (and modify) documents from my local file system. Is anything planned in his direction?

      • Automatiser la gestion des SLA dans Zoho Desk avec Zoho Contracts

        Les équipes du service client s’efforcent d’assurer un support rapide, régulier et fiable pour garantir la satisfaction de chaque client. Les accords de niveau de service (SLA) permettent de clarifier les engagements en définissant les termes et conditions

      • iOS App doesn't refresh for Document Creation

        Hello Zoho team, I have created a workflow to be used on a mobile iOS device which starts in Zoho Creater and ends with a murge and store function that then opens the newly created document within the Zoho Writer app. This process is working great however

      • Uploading a signed template from Sign to Creator

        Good day, Please help me on how to load a signed document back into Creator after the process has been completed in Sign. Below is the code that I am trying, pdfFile = response.toFile("SignedDocument_4901354000000372029.pdf"); info pdfFile; // Attach

      • Zoho DataPrep and File Pattern configuration

        I'm using Zoho data prep to ingest data from One Drive into Zoho Analytics... The pipeline is super simple but I can't any way to get all the files that I need. Basically I need to bring all the files with a certain pattern and for that I'm using a regex

      • Assistance needed: Activation of a domain

        Hello Zoho Support, I purchased the .com domain "primesolva.com" via Zoho 6 days ago. The domain is still pending, and I cannot access the DNS panel to add the TXT verification for domain ownership. Please confirm the registration status and help me activate

      • Operation not permitted

        I am trying to add an email address to the list of user but I am getting error Operation not permitted

      • Request to Permanently Delete Email User (info@mehbobgulf.com ) from Old Organization

        Please permanently delete the user email info@mehbobgulf.com It is still associated with my old Zoho organization. I cannot delete it because it shows ‘You cannot delete email. Zoho host’. I need to use this email in a new Zoho account.”

      • Client host [89.36.170.5] blocked using Spamhaus

        Hello please make make actions for delist ..... "Client host [89.36.170.5] blocked using Spamhaus"

      • Suggestion: Option to Re-run a migration

        As I'm going through a migration process, I like the IMAP migration tool, but it would be better if there were an option to re-run the same migration as configured. There's not even an option to copy/edit one that's already there. Just run if it hasn't

      • Issue with "Add Your Mobile Number"

        Hello, I am trying to sign up for email service for a domain name, and I cannot finish the authentication. When I enter my mobile number, I receive the message "We’re unable to send OTP to this mobile number. Please contact support-as@zohocorp.com". I

      • zoho mail non vérifié

        Bonjour, Il y'a un jour que j'ai acheté un domaine et toute les tentatives pour l'associé a mon compte shopify son vaine. j'ai essayé TXT sans suite après, j'ai essayer avec CNAME sans suite. j'aurais besoin de votre assistance pour associé mon mail.

      • Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

        i have facing the issue "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" if i verify domain evertthing i did but still face the same error.

      • ZohoMail is so close to being Perfect BUT

        Why don’t you have HILIGHTING???!! I've been trying to find a substitute for Edison Mail but I want & need hilighting (preferably in more than just yellow)! Is this even on your To Do list? I’m so disappointed. 🙄

      • Override Auto Number field?

        We are preparing to migrate from Salesforce. In Salesforce, we auto-generate a unique number on our Opportunities (Potentials). If the Opportunity results in a contract, we use that unique number as the Contract number. There are some situations where

      • Using a third party service provider want to move directly with Zoho

        Hi good day I’m currently using Zoho but I’m using a third party service provider I want to move directly with you guys I’m using Zoho email and invoices and my domain please let me know if it’s possible to move away from the third party provider my email

      • Request for Assistance Regarding Email Sending Issue (554 5.1.8 - Email Outgoing Blocked)

        Dear Zoho Support Team, I hope this message finds you well. I am writing to request assistance with an issue we are currently facing regarding our Zoho Mail account. Our email account, admin@tuyensinhcanuoc.com, is encountering the following error when

      • Zoho Mail API returns empty inbox (0 messages) but webmail shows 37 unread emails

        Hello, I'm experiencing a discrepancy between Zoho Webmail and the Mail API (EU region). **Setup:** - Account: EU datacenter (mail.zoho.eu) - API: Self Client OAuth2 via api-console.zoho.eu - Scopes: ZohoMail.messages.READ, ZohoMail.messages.UPDATE, ZohoMail.folders.READ,

      • Zoho Mail not working

        Zoho Mail not working

      • ShipStation and Zoho Inventory

        Hello, I am looking to sync zoho inventory with shipstation ZOHO INVENTORY           SHIP STATION Sales Order  ==>  create ORDERS INVOICE  <==    Shipments What exactly does BETA mean on the Shipstation connector?  This is required for me to sign-on in the next month. Thanks in advance for your efforts

      • 550 5.4.6 Unusual sending activity detected. Please try after sometime

        Hi, I am receiving this error message when trying to send my emails. The only reason I can think why this is happening is my previous two emails were bounced back to me due to a non working mailbox error. I have followed the online links for unblocking but it says there are no blocks on my account. How and when can I get my email working again to send emails? Thanks,

      • E

        We are trying to add our Zoho Form embed in our Elementor Page Builder. After adding Zoho Forms widget in elementor page builder it’s displaying in backend page builder but it’s giving 403 error while trying to save, as it’s not reflecting in front end.

      • Formatting Problem | Export to Zoho Sheet View

        When I export data to Zoho Sheet View, ID columns are automatically formatted as scientific notation. Reformatting them to text changes the actual ID values. For example, 6557000335603071 becomes 6557000335603070. I have attached screenshots showing this

      • Connecting Zoho Inventory to ShipStation

        we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri

      • custom module import.

        Is there a way to import data into a custom module? Thanks Rudy

      • HEIC File Type Viewer

        Hi, It would be nice to be able to click on the images in the All Entries/Reports Tables which are HEIC the same as JPG, PNG, etc. so they open in a viewer from Zoho or the Attachment Service, today HEIC requires you to download each image and open it

      • Building Toppings #4 - Setting up and using connections in Bigin toppings

        When building a topping to extend Bigin's functionality and connect it with third-party applications, creating and handling connections is an important step. Connections provide a secure way for your topping to authenticate and communicate with other

      • Need code format to specify default values

        Can someone please direct me to the code syntax or the proper translation per the instructions circled below. These instructions don't seem correct.

      • AI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries

        Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. This

      • Facing email delivery issues? Verify your domain's DNS records

        Have you ever wondered why your legitimate emails are landing in the recipient’s spam folder? Or been surprised to see emails sent from your registered domain getting rejected by recipient email servers? Why does this happen? In most cases, this happens

      • Order of Departments in Help Desk

        In the end user portal, , the departments are sorted by the date of creation of the department (or perhaps their id). Is there a way to choose the display order of the departments or at least to be able to sort them alphabetically?

      • COGS - Account showing negetive

        I have multiple COGS account and in these all there is one account is negetive so suggest why it is showing negetive value.?

      • Create CRM Deal from Books Quote and Auto Update Deal Stage

        I want to set up an automation where, whenever a Quote is created in Zoho Books, a Deal is automatically created in Zoho CRM with the Quote amount, customer details, and some custom fields from Zoho Books. Additionally, when the Sales Order is converted

      • %PaymentLink%

        Does not work. Software creates a BAD link. ....and yes payment options are turned on. Link on the invoice pdf once opened will work but this template is a joke.

      • Google Photos

        I am hoping that my question already has a fix. I current have Google synced accounts that I want to get away from. One in particular on is Google photos. Is there any software, or 3rd parties that I can join to back my photos up straight to specifically designated file in the ZOHO cloud that's tied to Docs? Please advise... Mike 

      • How to block a WhatsApp user for sending spam

        Is there a way to block those whatsapp users that just come to play and annoy our service, they also spam us. We have a waba service with sales iq

      • Zoho Books Items Categorisation/Grouping/Folder

        Is there a way to do items categorisation? a folder structure? Product Type A - Option 1/2/3 Product Type B - Option 1/2/3 Current problem : I have more than 50 items on the list, its hard for team to navigate.

      • Next Page