Remote Assist Button ReMapping

Remote Assist Button ReMapping

We use Connectwise Control (Screen Connect) and would ideally love to use that "Remote Assist" button integrated into the Zoho Desk ticket to send an invite from our program.

Anyone ever remap this button to use their own program? A quick search revealed Zoho support suggesting the user build a marketplace app, but nothing else was found. I am not looking to market this commercially, however if the dev cost/effort on my end is minimal I would be happy to share it with the public. 

Thanks!