Upcoming updates - October-November, 2020

Upcoming updates - October-November, 2020

Hello App Creators,

We'll be rolling out the following updates in the next 4-5 weeks:
  • Support for encrypting IP addresses
  • Applying permissions while printing and exporting
  • Using pixels to specify font size in pages
  • Connections for panels and Deluge integration tasks
  • Reference-listing popup while deleting connections
  • Applying an application's date and time formats to email attachments

Status of the updates from our previous posts:
  • File preview in reports will be rolled out in 1-2 weeks
  • Redirecting applications to the new domain creatorapp.zoho.com in 1-3 weeks
  • Link names for name and address subfields in 2-3 weeks
  • PDF improvements relating to header and footer in the next few months

- - - - - - - -

Support for encrypting IP addresses

Applicable to : All

Since the end user's IP address is also their personal data, we'll be allowing you to apply encryption at rest (EAR) for the Added User IP Address and Modified User IP Address fields.

- - - - - - - -

Applying permissions while printing and exporting

Applicable to : All

Currently the Print option in reports is available by default for all users. We'll be updating this so that end users will see the Print button only when they're permitted to Export data from that report. ( This particular update is specific to Creator 5 )  Applies to all Creator accounts

We'll also be applying the field-level permissions when record templates and print templates are used to print or export individual records. This will ensure that the related file, document, or email attachment contains only those fields that the user has permission for. Depending on how the record template or print template is designed, the end user will either see nothing or just see the field label upon exporting or printing the record. For example:

  • No information will appear when you've added the fields without their labels, and when you've inserted the fields inside elements like Heading and Paragraph :

  • Just the field labels will appear when you've configured them to display their label on the left:

- - - - - - - -

Using pixels to specify the text and icon size in pages

Applicable to : Creator 5

Currently the text and icon size on your pages are set using a scale of 1-8. To give you more control over your page's appearance, we've decided to deprecate this scale and allow you to set the size in pixels (px).

Please note that this update won't affect the text and icon size in your ZML snippets. Though they'll continue to work as is, we recommend that you later update the value of the size attributes in them.

- - - - - - - -

Connections for panels and Deluge integration tasks

Applicable to : Creator 5

As you may be aware, Zoho services are updating their authentication mechanism to OAuth. As part of this, we'll shortly do the following:
  • Mandate a connection for the panels that show values from other Zoho services (currently Zoho Sheet and Zoho Projects). This only concerns the panels that you'll add after this update is rolled out; the existing panels will continue to work as is.
  • Introduce the optional connection parameter for all the Deluge integration tasks.
We thus recommend that you check your existing Deluge integration tasks and the panels in your pages, and start using connections wherever available. Refer to this page to learn how to configure a Zoho OAuth connection for your Creator account.

- - - - - - - -

Reference-listing popup while deleting connections

Applicable to : Creator 5

We'll be ensuring that you can delete connections only when they're not used in any of your applications. Similar to what you see while deleting fields, forms, reports, etc., you'll see the interactive pop-up that lists the places where the connection in question is used. For example:



- - - - - - - -

Applying an application's date and time formats to email attachments

Applicable to : All

With this update, your application's date and time formats will be applied to the date and time values included in email attachments.

- - - - - - - -

Let us know what you think about these updates in the comments below!

Best,
Lakshman | Zoho Creator Team


    • Sticky Posts

    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
    • Upcoming Updates - August 2022

      Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
      • Recent Topics

      • Easily perform calculations using dates with the new DATEDIF function

        Hey Zoho Writer users! We've enhanced Zoho Writer's formula capabilities with the new DATEDIF function. This allows you to calculate the difference between dates in days, months, and years. Function syntax: =DATEDIF(start_date, end_date, unit) Inputs:
      • Adding Comments Using Workflows - How to Change User Attributed

        We have worklflows in Desk where a comment is added to a ticket based on certain criteria. It seems that the comment added is always attributed to the user who last edited the workflow. This does not make sense for us because: - It's misleading to other
      • Add Attachment Support to Zoho Flow Mailhook / Email Trigger Module

        Dear Zoho Support Team, We hope you are well. We would like to kindly request a feature enhancement for the Mailhook module in Zoho Flow. Currently, the email trigger in Zoho Flow provides access to the message body, subject, from address, and to address,
      • Conect chat of salesiq with zoho cliq

        Is there any way to answer from zoho cliq  the chat of salesiq initiated by customers?
      • Les dernières avancées en saisie de données et collaboration

        Après une année dédiée à la recherche et au développement, notre équipe est prête à dévoiler des améliorations majeures pour Zoho Sheet. Ces nouveautés seront lancées par étapes afin d’en assurer une prise en main optimale. Nous commençons avec des fonctionnalités
      • Deluge Learning Series – Client functions in Deluge | January 2026

        We’re excited to kick-start the first session of the 2026 Deluge Learning Series (DLS) with Client functions in Deluge. For those who are new to DLS, here’s a quick overview of what the series is all about: The Deluge Learning Series takes place on the
      • Rich Text For Notes in Zoho CRM

        Hello everyone, As you know, notes are essential for recording information and ensuring smooth communication across your records. With our latest update, you can now use Rich Text formatting to organize and structure your notes more efficiently. By using
      • Implement Meeting Polls in Zoho Bookings

        Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability
      • Zoho Bookings and Survey Integration through Flow

        I am trying to set up flows where once an appointment is marked as completed in Zoho Bookings, the applicable survey form would be sent to the customer. Problem is, I cannot customise flows wherein if Consultation A is completed, Survey Form A would be
      • Service Account Admin for API Calls and System Actions

        Hello, I would like to request the addition of a Service Account Admin option in Zoho product. This feature would allow API calls and system actions to be performed on behalf of the system, rather than an active user. Current Issue: At present, API calls
      • How to apply customized Zoho Crm Home Page to all users?

        I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user has
      • Please can the open tasks be shown in each customer account at the top.

        Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature
      • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

        Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.
      • Send Whatsapp with API including custom placeholders

        Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number
      • Configurable Zoho Cliq Notifications for Zoho People Alerts

        Hello Zoho People Product Team, Greetings and hope you are doing well. We would like to request an enhancement to Zoho People notifications, enabling a native delivery via Zoho Cliq with admin-level control, similar to the notification settings available
      • Add Israel & Jewish Holidays to Zoho People Holidays Gallery

        Greetings, We hope you are doing well. We are writing to request an enhancement to the Holidays Gallery in Zoho People. Currently, there are several holidays available, but none for Israel and none for Jewish holidays (which are not necessarily the same
      • Keep Zoho People Feature Requests in the Zoho People Forum

        Hello Zoho People Product Team, Greetings. We would like to submit a feature request regarding the handling of feature requests themselves, specifically for Zoho People. Issue: Feature Requests Being Moved to Zoho One Zoho People feature requests are
      • ZO25: The refreshed, more unified, and intelligent OS for business

        Hello all, Greetings from Zoho One! 2025 has been a remarkable year, packed with new features that will take your Zoho One experience to the next level! From sleek, customizable dashboards to an all-new action panel for instant task management, we’ve
      • Introducing Multi-Asset Support in Work Orders, Estimates, and Service Appointments

        We’re excited to announce a highly requested enhancement in Zoho FSM — you can now associate multiple assets with Work Orders, Estimates, and Service Appointments. This update brings more clarity, flexibility, and control to your field service operations,
      • [Product Update] Locations module migration in Zoho Books integration with Zoho Analytics

        Dear Customers, As Zoho Books are starting to support an advance version of the Branches/Warehouses module called the Locations module, users who choose to migrate to the Locations module in Zoho Books will also be migrated in Zoho Analytics-Zoho Books
      • Introducing Schedules for smarter availability management

        Greetings from the Zoho Bookings team! We’re excited to introduce Schedules, a powerful enhancement to manage availability across your workspace. Schedules are reusable working-hour templates that help you define and maintain consistent availability across
      • Why Zoho Contracts Prefers Structured Approvals Over Ad-hoc Approvals

        Approvals are one of the most important stages in a contract’s lifecycle. They determine whether a contract moves forward, gets revised, or needs further discussion. The approval process also defines accountability within the organization. Zoho Contracts
      • Whatsapp Connection Status still "Pending" after migration

        Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?
      • Kaizen #226: Using ZRC in Client Script

        Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
      • How to Filter timewise question to check uploaded one month or two months before in these community question ?

        i want to find the question that is asked some month or before any particular year, so how can i filter it ?
      • Proposal for Creating a Unique "Address" Entity in Zoho FSM

        The "Address" entity is one of the most critical components for a service-oriented company. While homeowners may change and servicing companies may vary, the address itself remains constant. This constancy is essential for subsequent services, as it provides
      • Workflow Down/Bug

        We have a workflow that sends an email to one of our internal departments 10 minutes after a record is created in a custom module. The workflow actually works correctly. However, we have now noticed that on January 8, between 3:55 p.m. and 4:33 p.m.,
      • Service Locations: Designed for Shared Sites and Changing Customers

        Managing service addresses sounds simple—until it isn’t. Large facilities, shared sites, and frequently changing customers can quickly turn address management into an operational bottleneck. This is where Service Locations deliver clarity and control.
      • Can I re-send the Customer Satisfaction Survey after a ticket closure?

        Hello, Some customers does not answer the survey right after closure, is it possible to re-send after a few days or weeks? Best Regards!
      • Account blocked

        Yesterday I got my Zeptomail account blocked due to too many hard bounces. My account is used exclusively for sending transactional emails (eg. your order has been shipped, a form has been filled, etc) and the sudden blocking impacted hundreds of websites
      • Filter contacts based on selected category in Zoho Desk ticket

        Hello community, I’m setting up the Tickets module in Zoho Desk and I need help implementing the following: When a category is selected in a ticket, I want the Contact field to be filtered so that it only displays contacts that are related to that category.
      • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

        Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able
      • Assign Income to Project Without Invoice

        Hello, Fairly new user here so apologies if there is a really obvious solution here that I am just missing... I have hundreds of small deposits into a bank account that I want to assign to a project but do not want to have to create an invoice every time
      • Tracking Non-Inventory Items

        We have several business locations and currently use zoho inventory to track retail items (sales and purchase orders). We were hoping to use zoho inventory to track our non-inventory items as well (toilet paper, paper towels, etc). I understand that we
      • Profile Page View Customization

        I need to change the fields, sections from the profile view of an emplyoyee.
      • Zoho Desk Android app update: Filter, Sort and Saved filters Enhancements

        Hello everyone! We are excited to introduce the below features on the Android version Zoho Desk mobile app: 1. Filter & Sort support has been introduced for the Contacts and Accounts modules. 2. Sort options is now available in Custom Modules as well.
      • Accessing shared mailboxes through Trident (Windows)

        Hi, I have a created a couple of shared mailboxes. The mailboxes are showing up on the browser based Zoho workplace, but I cannot seem to figure out how to access my shared inboxes through Trident (Windows). Am I missing something or is this feature not
      • Feature Request: Ability to set Default Custom Filters and apply them via URL/Deluge

        I've discovered a significant gap in how Zoho Creator handles Custom Filters for reports, and I'm hoping the Zoho team can address this in a future update. This limitation has been raised before and continues to be requested, but remains unresolved. The
      • Closing the Loop: Why Lookup Asymmetry is Harming Data Integrity in Creator

        TL;DR: Lookup fields allow users to add new related records inline via the "+" icon, but there's no equivalent ability to edit an existing related record without navigating away and losing form context. Adding a native "Edit" icon—with automatic User
      • filtering lookup field options based on information in another module.

        In our CRM system. We have the standard Accounts and Deals modules. We would like to introduce the ability to classify Accounts by Sector. Our desired functionality is to have a global list of all sectors that an Account can select, with the ability to
      • Next Page