What's New in Zoho Books - May 2024

What's New in Zoho Books - May 2024

Hello users,

We've rolled out new features and enhancements to elevate your accounting experience in Zoho Books. Dive in to discover what's new in Zoho Books this May.

Alipay Payment Method for Stripe

Alipay, a popular digital wallet in China, is now available as a payment method for Stripe payments in Zoho Books. With Alipay, you can securely make payments online or via mobile devices.You can collect payments in CNY currency from any location. Additionally, based on your Stripe account's location, you can receive payments in AUD, CAD, EUR, GBP, HKD, JPY, SGD, MYR, NZD, and USD.

To enable Alipay, navigate to Settings > Online Payments > Payment Gateways, and click Edit Settings under Stripe. Then, select the Edit icon next to Payment Methods, and choose Alipay from the list of payment methods.

Note: This feature is not available for the India edition of Zoho Books.



Generate BACS Files [UK Edition]

BACS or Bankers Automated Clearing System, is a payment system used for bank transfers in the UK. You can now generate and export BACS files in Zoho Books and use them to make BACS payments for your bills.

To generate a BACS file, go to Purchases from the left side bar and click Bills. Then, bulk select the bills that you want to pay using a BACS file and click Generate BACS File at the top of the page.

Additionally, you can save your organization's Service User Number in the Organization Profile page under Settings.



Split Your Invoice Payments

We have introduced an option to split your invoice amount into three parts when creating an invoice. You can assign different payment methods and bank accounts to each part and record separate payments automatically.

To configure split payments, go to Invoices and click +New. In the next page, enter the necessary details and click the I have received the payment checkbox. Add the split amounts and their corresponding payment methods and save the invoice. 

Note: This feature is not available for the Mexico edition of Zoho Books.



Other Feature Enhancements

UPI Payment Mode [India Edition]

For new India edition organizations, we've set UPI as the default payment mode to record payments for your transactions. For existing organizations, Cash will remain as the default payment mode.

Recall Option for E-invoices [India Edition]

We have introduced the new e-invoice recall option for both invoices and credit notes. This option will be displayed only for invoices marked as cancelled, ensuring accuracy when updating your invoice status. Once recalled, the invoice status will be changed to Draft automatically.



Customer and Vendor Numbers

Assign unique identification numbers to your customers and vendors to avoid any confusions while creating transactions for them.

Go to Settings and select Customers and Vendors under Preferences. In the Customer & Vendor Numbers section, you can choose to enable the feature for your customers, vendors, or both.



Create Transactions in Zimbabwe's New ZiG Currency 

We have introduced the new Zimbabwe Gold (ZiG) currency in Zoho Books, which you can associate with your customers, vendors, and transactions. You will also be able to set ZiG as the base currency when you're creating a new organisation.


That's it from us for this month's product updates! We hope the latest enhancements are helpful for your business. You can also visit the What's New timeline for byte-sized information about our previous feature updates and enhancements.

We'll catch you in next month's product updates. Until then, if you require any assistance or need clarifications, feel free to write to us at support@zohobooks.com, we'd be happy to help!

Best regards,
The Zoho Books Team

      • Recent Topics

      • ERROR: Product type cannot be changed for Items having transactions.

        I have mistakenly added a product type as goods for an item that was a digital service. Now when HSN/SAC became mandatory, this brought my attention to this error I did. So I tried changing the product type but it displayed this error message Product

      • Boost your CRM accuracy with smart Data Enrichment

        Hello all! In this post let's look at data enrichment from a holistic perspective to gain more clarity on how you can use it. So, here's a quick recap of what data enrichment is and how you set it up it to enhance your existing module data! What is data

      • Is it possible to set a region lookup table so that my deal country can lookup this lookup table

        Hi there, I would like to be able to add a data lookup table with the following fields: Country, Region. And then in my deal report, i can then lookup this table to fish out the region in my report. This will be important for my sales process to categorise

      • Test Emails Show Sent "via zcsend.net" in My Gmail Account

        I noticed the following info... However, a few email service providers such as Outlook and Gmail will display that the email was sent by zcsend.net (Zoho campaigns’ server) on your behalf instead of just your from email address.  In order to prevent this, you can go for either of these options: Do not select the check box meant for DomainKey Signature which is listed under Unverified sender domains. Include our mail servers by advanced authentication method such as SPF/ Sender ID and DomainKey/ DKIM.

      • 'UnAuthenticated Connection: zbooks_connection'

        I have a zoho connection in Zoho Books, the link name es zbooks_connection, but I like to validate if exist, by example if I use this line in my code: response=zoho.books.getTemplates("", "","zbooks_connection"); But I don't  have the connection I like

      • Calling the new 'Custom API' feature from within a Custom Widget

        From what I've learned it is not possible to call an endpoint from the new "Custom API" feature within a Creator Widget. The SDK's doesn't support it yet, when calling it natively you end up with CORS issues or at least I couldn't get it working even

      • Cannot post to Instagram. I get the error: Insufficient permission to publish on this page. Check with your page Admin to update permissions.

        We had another admin that left the company. Since he left, we get this error when posting to Instagram.

      • Zoho desk desktop application

        does zoho desk has a destop applicaion?

      • Ability to re-order Workflow Rules

        We really need the ability to re-order workflow rules within departments.  Either the ability to drag/drop them into a different order or something.

      • Create an article template

        I have a question concern the Knolwedge Database from Zoho Desk. There is any possibility to create an article template ? Exemple of what I research : TODAY : I want to create a lot af articles with the same baseline > I create one article > I copy/paste

      • Change of Blog Author

        Hi, I am creating the blog post on behalf of my colleague. When I publish the post, it is showing my name as author of the post which is not intended and needs to be changed to my colleague's name. How can I change the name of the author in the blogs?? Thanks, Ramanan

      • Zoho FSM API Delete Record

        Hi FSM Team, It would be great if you could delete a record via API. Thank you,

      • Instant Messaging Update | Now migrate your WhatsApp Business phonenumber from another BSP to Zoho Desk | Dec'23

        Hi All, Everything seems to move at lightning speed these days, and time is certainly flying by for the IM team. But we are delighted at how much ground we covered this year. 🚀 For one, we enabled WhatsApp business phone number migration so that you

      • Upload ticket attachments via Drag-&-Drop

        Hello, if you want to upload a file to the ticket attachment you need to click the button and use the file browser to select and upload the desired file. In many cases, it would be much more efficient if you could simply drag the file to the browser window...

      • Can we disable add to cart in Zoho Commerce?

        Hello, Our sales happen on the phone. During the call the customer is directed to our website to inspect the products together with the sales rep. So we need a way to present our inventory. I figured Zoho Commerce is a good fit for this use case. However

      • Introducing WhatsApp integration in Bigin

        Greetings! In today's business landscape, messaging apps play a significant role in customer operations. Customers can engage with businesses, seek support, ask questions, receive personalized recommendations, read reviews, and even make purchases—all

      • Zoho One account closure vs deactivation

        I wonder what are the best practices and guidelines around deactivating vs deleting Zoho accounts in organisations? Any practical considerations?

      • Schedule Zoho CRM reports only on Business Days

        Hello, Is it possible to schedule reports only on business days ? We currently get daily sales reports on weekend which has no value since the sales team doesn't work on weekends. Thanks

      • How to install Widget in inventory module

        Hi， I am trying to install a app into Sales Order Module related list, however there is no button allow me to do that. May I ask how to install widget to inventory module related list?

      • How to track a contact or customer's past product purchases in Bigin Premiere?

        Hello there. I am the sole user of Bigin for a small company (chess club), and would like to track current and past purchases made by a contact (player) or company (family which includes the player). Players may register for multiple tournaments, take

      • LENTITUD EN RECIBIR MAIL

        Buenas tardes, Estamos experimentando lentitud en la recepción de correos electrónicos.

      • Deactivated Zoho One account can sign in

        I am concerned by the fact that deactivated users in Zoho One have the ability to sign in even after their account has been deactivated (not deleted). these inactive identities have no access to individual Zoho apps or data. based on my experience they

      • Items should display under specific warehouse

        I have configured the multi warehouse but it show all the items under all warehouse which is not correct according to our business logic, so i want that items should only display under that specific warehouse not under all the warehouses not even with zero quantity. Some items should be common but not all so is there any option for that purpose so i can specific the items to its warehouse. Regards

      • Partial refunds

        I am trying to process refund for a one item invoice, however the refund is partial: i am getting this error while creating credit note, can anyone share some wisdom about this

      • Best practice importing items and matching assemblies

        Hi, I was wondering what would be the best practice to import items and composite items (assemblies) From my backup, what should I import first? The items or the composite items? I am on Zoho one, using inventory and books. Kind regards, Sabine

      • Bulk Fill In & Edit PO/Bill/SO/Invoice

        Hello, I am adding stock in bulk on a PO, the system is automatically populating the Rate (price) and Tax from the item data. Problem is that the bill rate is different from the rate on the item data, so I have to manually erase each and enter the price.

      • Items Below Reorder Point Report?

        Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s

      • Cancelled Transfer order problem

        Hello, We've canceled a transfer order, and we can't add the related items to a new Transfer Order. The system tells us that the bin doesn't have the required quantity, but when we check the item, it indicates that there are 2 units in the bin. It also

      • Creating a Chart from a Report

        In Zoho Analytics, is it possible to create a chart from a Pivot View report? We are looking to use Zoho Analytics to replace Excel for Sales reports and would like to be able to show both the table and the chart together.

      • Client Portal ZOHO ONE

        Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would

      • Email Insights included in Bigin emals are marked as SPAM everywhere

        Today I noticed that email recipients who use Office 365 never receive emails sent from Bigin. Further examination showed that all Email Insights links in email headers are marked as spam/phishing by Office 365. Example screen included. The problem is

      • Data Import | Zoho Analytics Custom Query Window Size

        Please increase the window size for the Custom Query Data Import. It's impossible to work with such a small query window.

      • Name changed in settings for mailbox but still not changed when typed in To field

        In the email account secretary@ i have updaetd the new staff members details but the old members name still appears when I type secretary@ in the To field. I cant work out where Zoho is finding the old name from. I have deleted the browser cache. If I

      • Cannot add my name to my domain name

        I want to have My name@mydomain.com and it says my name is linked to another account already. Please fix it since I do not have another account.

      • Establishing new Zoho email account on laptop

        Good Morning: I am very long time Outlook business user and decided to try your email service last night and had established an account. I am trying to verify my account; how do I establish my Zoho email account on my laptop? I opened the account with

      • unable to send message reason 550 5.4.6 unusual sending activity

        My email account can't send message. It shows unable to send message reason 550 5.4.6 unusual sending activity detected

      • how to add email to existing organization i w

        I am already registered my organization and i have an email id. I need one more email id but i can't find anywhere .i want the cheapest email id . how to add ?

      • e-mail bloqueado

        Estou com meu e-mail lucas@peplus.me bloqueado, preciso desbloquear para retorno de usos em minhas atividades.

      • zoho labels api not working

        We're using n8n to automte email reply using zoho api. I'm facing issue with label api. I added the required scopes but its not working. i followed zoho api documentation but didn't work. also, where do i find/how do i create zoho oauth token mentioneeed

      • Desk DMARC forwarding failure for some senders

        I am not receiving important emails into Desk, because of DMARC errors. Here's what's happening: 1. email is sent from customer e.g. john@doe.com, to my email address, e.g info@acme.com 2. email is delivered successfully to info@acme.com (a shared inbox

      • Next Page