Zoho Payroll: Product Updates - July 2024

Zoho Payroll: Product Updates - July 2024

At Zoho Payroll, we’re committed to continually improving our software to meet your needs better. We strive to innovate, ensuring our payroll solutions are functional and user-friendly, providing you with an unparalleled experience.

This July, we are excited to share the latest enhancements we’ve rolled out over the past month. Our team has diligently worked on introducing the calculate earnings with Gross-based custom formulas for India and UAE, Off Cycle Payroll for the US, Employee Bank Account Creation for UAE, along with several other improvements to your payroll processes.

Select Different Bank Accounts for Recording Payroll Payments (India, US, and UAE)

This new feature allows you to select different bank accounts while recording payments for all or a group of employees in a payroll. 

Why Businesses Need This Feature:
  • Budget Control: It allows for better tracking and management of budgets for different departments or projects. Each account can be monitored to ensure spending is within allocated budgets.
  • Escrow Accounts: Sometimes used to manage funds for specific purposes, such as bonuses or special project payments, ensuring that these funds are kept separate until they are disbursed.

    If your organisation uses different bank accounts to process payments for similar reasons as mentioned above, you can use this feature.
 Country
 Feature Availability
 India & US
 Available only if you've integrated with Zoho Books
 UAE
 Can create multiple bank accounts in Settings > Bank Account and record payments without Zoho Books             integration

Select Different Bank Accounts While Recording Payment
After recording payments, you will see a summary listing the paid through accounts, payment methods, and associated employees and amounts for each paid through account:

Payments Made Accounts Insight
If you delete the recorded payment once all the employees have been paid, all the paid through accounts information will also be deleted.

Employer Bank Accounts Creation (UAE)

Suppose you have employees in different departments who need to be paid from different bank accounts. With this feature, you can easily manage and assign the appropriate bank accounts along with their respective routing numbers for each group for your SIF file generation.

If your organisation is integrated with Zoho Books, all associated bank accounts will automatically populate here.
Once you have created multiple bank accounts, you can mark the most used bank account as primary. This primary bank account will be the default bank account used for SIF file generation.


Here’s how to manage your bank accounts in Zoho Payroll: Navigate to Settings > Bank Accounts and select the relevant bank account or create a new one.


Add Multiple Employer Bank Accounts

Calculate Earnings with Gross-Based Custom Formulas (India, and UAE)

Our new feature allows you to calculate employee earnings based on their gross pay—comprising fixed earnings minus any deductions per month.

Previously, gross calculations had to be applied manually to select employees. Now, this update enables you to include the gross component in custom formulas for the earnings and associate them with all employees or specific groups, ensuring uniform calculations throughout your organisation.

Gross = Earnings + Flexible Benefit Plan + Reimbursement

The gross pay amount specified for the respective employee will be used for calculation of the component mentioned in the custom formula.

Here’s how you can set it up in Zoho Payroll: 

  • Navigate to Settings and select Salary Components.
  • Click Add Component and select Earning
  • Choose the Custom Formula option for the variable earning and include 'Gross' as a component.
Gross Component in Custom Formulas

Off Cycle Payroll (US)

Off-cycle payroll allows you to issue pay stubs to employees outside of the regular pay schedule. This feature is essential for handling payments along such as ad-hoc incentives, commissions, or overtime pay that aren’t included in the standard payroll cycle. You can also choose to process the off-cycle payrolls based on the pay schedule of your choice along with benefits and deductions associated to employees.

Sample Scenario: Imagine you want to reward a department for exceptional performance with an ad-hoc incentives. With the Off Cycle Payroll feature, you can quickly process this payment outside of the regular pay schedule.

How to Create Off Cycle Payroll:
  • Go to Pay Runs.
  • Click Create Pay Run and select Select Off Cycle Pay Run.

Once you create the off-cycle payroll, you can add eligible employees to the off-cycle pay run and specify their earnings.

Off Cycle Payroll for US edition


You can also visit the What's New timeline for information about our previous feature updates and enhancements.

That's all for now! We're always eager to hear your feedback and suggestions. If you have any feature requests, please share them in the comments below.

For assistance, contact us at support@zohopayroll.com. Stay tuned for more updates from Zoho Payroll!

With a shared purpose,
The Zoho Payroll Team


    • Sticky Posts

    • Zoho Payroll | Quarterly Product Updates For 2024

      As we navigate through the ever-changing payroll landscape, we bring you the latest updates that span the first quarter of 2024, tailored to meet the diverse needs of employers and employees in India, the UAE, and the US. From useful integrations to refined
    • Introducing Academy 🎉: your go-to hub for all things payroll

      Hello! We're thrilled to launch our newest payroll resource hub - Academy by Zoho Payroll [for India] - the information repository where you can go to learn everything about payroll. Introducing Academy by Zoho Payroll Why did we build Academy? Payroll
      • Recent Topics

      • Can Zoho Flows repeat Actions more than once?

        I'm attempting to make an intentional Zoho Flow loop using the below layout. However, when "WithinLimit" condition is met, the program fails to execute the action "Get & Add Request Co..." again. Is this by design? Is Zoho Flows unable to repeat actions
      • Unveiling Cadences: Redefining CRM interactions with automated sequential follow-ups

        Last modified on 01/04/2024: Cadences is now available for all Zoho CRM users in all data centres (DCs). Note that it was previously an early access feature, available only upon request, and was also known as Cadences Studio. As of April 1, 2024, it's
      • customer data security

        We are exploring ways to enhance our within Zoho CRM. Our Goal: We want to fully integrate RingCentral with Zoho CRM to enable click-to-call functionality for our sales team. However, to comply with data privacy regulations and protect customer contact
      • Zoho Cliq not working on airplanes

        Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
      • Sync CRM inventory data with Zoho Books

        I just switched everything over to ZoHo books, but I am trying to find out why the CRM Estimates, Invoices, and Sales Orders created in ZoHo CRM are not then duplicated in ZoHo Books? I had Quickbooks before, and had to do everything twice, I thought
      • mask Customer phone number and agents cant see customer phone number

        Is there any way we can integrate Zoom Phone with Zoho CRM while ensuring that customer phone numbers remain masked? We need a solution where agents can make outbound calls but cannot see customer phone numbers. Please let us know if there is any solution
      • Email Reminders on Shared Calendars

        How do we turn off the setting that emails reminders to everyone who has accepted or declined a calendar invite? If 8 of us have been invited to the same meeting, we receive 8 notifications for every step of the process, from invitation to decision.
      • WebDAV / FTP / SFTP protocols for syncing

        I believe the Zoho for Desktop app is built using a proprietary protocol. For the growing number of people using services such as odrive to sync multiple accounts from various providers (Google, Dropbox, Box, OneDrive, etc.) it would be really helpful if you implemented standard protocols such as WebDAV / FTP / SFTP so that alternative inc clients can be used.
      • What's New in Zoho Inventory | Q2 2025

        Hello Customers, The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting
      • How to refresh a ticket view ?

        I am doing a widget where I send a rest api call to make a new draft to the ticket I am viewing. The issue is sometimes it refresh a ticket view and I can see inserted draft right away, but sometimes I do not see it even if it is inserted correctly and
      • Ugh! - Text Box (Single Line) Not Enough - Text Box (Multi-line) Unavailable in PDF!

        I provide services, I do not sell items. In each estimate I send I provide a customized job description. A two or three sentence summary of the job to be performed. I need to be able to include this job description on each estimate I send as it's a critical
      • Merge Items

        Is there a work around for merging items? We currently have three names for one item, all have had a transaction associated so there is no deleting (just deactivating, which doesn't really help. It still appears so people are continuing to use it). I also can't assign inventory tracking to items used in past transactions, which I don't understand, this is an important feature moving forward.. It would be nice to merge into one item and be able to track inventory. Let me know if this is possible.
      • Supervisor Rules - Zoho Desk

        Hi, I have set up a Supervisor Rule in Zoho Desk to send an email alert when a ticket has been on hold for 48 hours. Is there a way to change it so that the alert only sends once and not on an hourly basis? Thank you Laura
      • ResponseCode 421, 4.7.0 [TSS04] Messages from 136.143.188.51 temporarily deferred due to user complaints

        Had email bounce. Let me know if you can fix this. Thanks. Michael
      • Automation #15: Automatically Adding Static Secondary Contacts

        Rockel is a top-tier client of Zylker traders. Marcus handles communications with Rockel and would like to add Terence, the CTO of Zylker traders to the email conversations. In this case, the emails coming from user address rockel.com should have Terence
      • New Zoho triggers Google Dangerous flag due toabnormal charcters

        Just signed up and doing my first email test. I sent it to my google email account but it got flagged as Dangerous" due abnormal characters. My DNS setup looks ok. Page snips attached Help Please Thanks, Rick DC PowerWorld
      • Is there a API to fetch tasks in a Board/Section

        I am writing a scheduled function that retrieves all the tasks and send an reminder on cliq. I cannot seem to find a API to fetch tasks (by user / board / section) What are the way to fetch tasks?
      • Having trouble fetching contents of Zoho Connect Feeds using the API, requesting alternative API documentation.

        I'm trying to retrieve feed/post data from Zoho Connect using the API but facing challenges with the current documentation. What I've tried: OAuth authentication is working correctly (getting 200 OK responses) Tested multiple endpoints: /pulse/nativeapi/v2/feeds,
      • Adding an Account Name to Tasks/Reminders

        Does anyone know how to add the related account name to a task?  When we look at the list of activities and when the reminders pop up, there is no way of quickly seeing who the account is. 
      • Triggering Zoho Flow on Workdrive File Label

        Right now Im trying to have a zoho flow trigger on the labeling/classification of a file in a folder. Looking at the trigger options they arent great for something like this. File event occurred is probably the most applicable, but the events it has arent
      • SendMail to multiple recipients

        Hi, I'm trying to send an email to a list of recipients.  Right now the "to" field is directed to a string variable. (List variables won't work here). In the string variable, how can I make it work? trying "user@app.com;user2@app.com" or "user@app.com; user2@app.com" just failed to send the emails. Ravid
      • Populate drop down field from another form's subform

        Hello, I found how to do that, but not in case of a subform. I have a Product form that has a subform for unit and prices. A product might have more than one unit. For example, the product "Brocoli" can be sold in unit at 3$ or in box of 10 at 25 $. Both
      • Usar o Inventory ou módulo customizado no CRM para Gestão de Estoque ?

        Minha maior dor hoje em usar o zoho é a gestão do meu estoque. Sou uma empresa de varejo e essa gestão é fundamental pra mim. Obviamente preciso que esse estoque seja visível no CRM, Inicialmente fiz através de módulos personalizados no próprio Zoho CRM,
      • Signup forms behaviour : Same email & multiple submissions

        My use case is that I have a signup form (FormA) that I use in several places on my website, with a hidden field so I can see where the contact has been made from. I also have a couple of other signup forms (FormB and FormC) that slight differences. All
      • getting error in project users api

        Hello, I'm getting a "Given URL is wrong" error when trying to use the Zoho Projects V3 API endpoint for adding users to a project. The URL I'm using is https://projectsapi.zoho.com/api/v3/portal/{portalid}/projects/{projectid}/projectusers/ and it's
      • Change total display format in weekly time logs

        Hi! Would it be possible to display the total of the value entered in the weekly time log in the same format that the user input? This could be an option in the general settings -> display daily timesheet total in XX.XX format or XX:XX.
      • Different Company Name for billing & shipping address

        We are using Zoho Books & Inventory for our Logistics and started to realize soon, that Zoho is not offering a dedicated field for a shipping address company name .. when we are creating carrier shipping labels, the Billing Address company name gets always
      • How to display historical ticket information of the total time spent in each status

        Hi All, Hoping someone can help me, as I am new to Zoho Analytics, and I am a little stuck. I am looking to create a bar chart that looks back over tickets raised in the previous month and displays how much time was spent in each status (With Customer,
      • Zoho Projects iOS app update: Global Web Tabs support

        Hello everyone! In the latest version(v3.10.10) of the Zoho Projects app update, we have brought in support for Global Web Tabs. You can now access the web tabs across all the projects from the Home module of the app. Please update the app to the latest
      • Zoho Community Weekend Maintenance: 13–15 Sep 2025

        Hi everyone, We wanted to give you a heads-up that Zoho Community will undergo scheduled maintenance this weekend. During this period, some community features will be temporarily unavailable, while others will be in read-only mode. Maintenance Window:
      • Agent Performance Report

        From data to decisions: A deep dive into ticketing system reports An agent performance report in a ticketing system provides a comprehensive view of how support agents manage customer tickets. It measures efficiency and quality by tracking key performance
      • Show both Vendor and Customers in contact statement

        Dear Sir, some companies like us working with companies as Vendor and Customers too !!! it mean we send invoice and also receive bill from them , so we need our all amount in one place , but in contact statement , is separate it as Vendor and Customer, 
      • Pourquoi dans zohobooks version gratuite on ne peut ajouter notre stock d'ouverture??

        Pourquoi dans zohobooks version gratuite on ne peut ajouter notre stock d'ouverture ??
      • How can I adjust column width in Zoho Books?

        One issue I keep running into is as I show or hide columns in reports, the column widths get weird. Some columns have text cut off while others can take a fourth of the page for just a few characters. I checked report layout guides and my settings, but
      • Invalid value passed for file_name

        System generated file name does not send file anymore - what is the problem?
      • Custom Function for Estimates

        Hey everyone, I was wondering if there was a way to automate the Subject of an estimate whenever one is created or edited: * the green box using following infos: * Customer Name and Estimate Date. My Goal is to change the Subject to have this format "<MyFirm>-Estimate
      • This domain is not allowed to add. Please contact support-as@zohocorp.com for further details

        I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
      • Search in module lists has detiorated

        Every module has a problem with the search function :-/
      • YouTube Live #1: AI-powered agreement management with Zia and Zoho Sign

        Hi there! We're excited to announce Zoho Sign’s first YouTube live series, where you can catch the latest updates and interact with our Zoho Sign experts, pose questions, and discover lesser-known features. We're starting off by riding the AI wave in
      • Search in module lists has detiorated

        Every module has a problem with the search function :-/
      • Next Page