How to delete Zoho Campaigns account
Hi, I accidentally went into my company Zoho account to the home page and set up a Campaigns account by mistake. I was trying to access our company Campaign area but was not linked to it yet. Now my administrator cannot link my company account ID to our company Campaign account because I have accidentally set this up. How do I fix this? Thank you Vanessa
Eventbrite Campaign
Hi, can anyone tell me why when I try and create an Eventbrite Campaign in Zoho Campaigns, it doesn't give me the option to choose an Eventbrite Template and pre-load the event information in the email? I have selected the event on the event section and
Is it possible to format an alternative text for picture?
Hi, If user's email client doesn't load linked pictures we can display an alternative text instead of the picture. It will be very helpful to format the text like a regular text in campaign body message. I mean the basic options (align, size) of the letters.
Registration form : how to prevent gmail/hotmail to register ?
Hello I would like to prevent personal emails (gmail, hotmail, yahoo, etc) from registering to a Zoho Campaigns Form. Is it possible in the Form options ? or maybe in a workflow? Thanks Alex
Push Data to Zoho CRM as lead and/or contact
My campaign is going to both leads and contacts. There seems to be ONLY a global setting to send data back to CRM as either leads OR contacts. Is this true?
GA UTM parameters for Zoho email Campaigns
Hello, How can we change UTM parameters for Zoho email Campaigns? For example, we have 2 same campaigns but with different lists of recipients and would like to compare results in GA after launching these campaigns. In this case, we need different
"List Description comes here" in footer of live-tests?
We've just noticed a new line appearing in the footer of our live-tests (but not in a final e-mail we distributed): "List Description comes here" This is during tests sent from Zoho with no mailing lists selected at that point, and it appears to be new ... we've never seen it before? Fortunately we did a real send of a test campaign and the line had disappeared from the footer, but I'd still like to know what it is and why it appeared out of nowhere?
Hidden field - automatically populate with today's date?
Hi there. I want to have hidden fields for each of my signup forms which automatically populate with the date on which the user filled in the form. I set up the custom field as a Date field but when i go to edit the field settings I can only input text
How Can I adjust picture for Twitter post?
Hi there, I was trying to figure out how can I adjust the picture for my Twitter post. I tried to post it a couple of times, but after I posted the picture instead of focusing on the top of the picture, it focuses on the bottom. Please advise on how to
Zoho Campaigns community meetup for the ecommerce industry (October 27, 2021)
Hello! Chalking out ecommerce email marketing strategies for the holiday season and beyond? Join us in our exclusive, virtual community meetup for ecommerce users on October 27, 2021. The exciting news is this meetup follows a roundtable format, wherein
draft status in zoho campaign
Hi. How do you change the status of a campaign once it is classified in draft? I tried for 2 hours last friday, because the campaign was ready to ben sent, but I wasn't able to because of the damm status. It's frustrating, please help!!!
Holiday email tips: 5 deliverability questions to answer
Choosing the right email strategy during the holidays might often appear to be difficult. And after deciding the marketing strategies, the main aim of every email marketer is to deliver the messages to contacts. However, this sometimes becomes a tedious
[Updated] Campaigns Community Meetup—Pacific, Mountain, Texas and Midwest (Central & Eastern) regions of the USA—Oct 20-28, 2021
Hello, everyone! Zoho Campaigns is brining another round of virtual community learning events. From last year we have successfully shifted to the virtual medium for Campaigns Community Meetup. It was our users unparalleled enthusiasm and Zoho's technological
Zoho Campaign batches with different subject lines
Hi, I don't know if this is a feature I'm just missing, but I would love to be able to send email campaigns in batches with different subject lines. I know other mailing services use this feature to allow their users to test which topics their users are
removing a social media channel from a Zoho campaign (but not from Zoho CRM as a brand)
Hi. I have set up a zoho email campaign and when it asked me if I wanted to link it to social media channels, I chose my business page on facebook and also I wanted my company page on linked in. When I linked the linkedin profile, it did not show the company page, only my personal profile. I want to link the company page, NOT my personal profile. (see image attached). When I try to add another linked in page/channel, it will not let me. Any advice? Thanks
Campaigns Community Meetup for Real Estate industry (October 21, 2021)
Hi there! If you are associated with the Real Estate industry and are looking forward to learning and exchanging ideas about employing email marketing in your business methods then this is for you. Zoho Campaigns regularly conducts community learning
Dynamic Content with a three columns campaign design
Hi Zoho team, Is it possible to use the dynamic content feature in a multi-column design? I have a three column design, where the main content is in the middle column. It seems that I can add dynamic content only as one block in a row. If I try to add
Opt In for CRM Leads
Hi there, we want to use campaigns for some automated follow up emails for certain records in Zoho CRM. I have problems regarding setting up a double opt in though: leads are mainly coming in via webforms. These webforms are not primarily used for a newsletter
Holiday email tip - 3 tips to help you start your holiday email marketing
The holiday season knocks at your doorstep with a clear message, it's time to begin your Holiday Email Marketing. Like every year, this year too the pattern will revolve around, reaching out to the contacts at an appropriate time with the content of their
Why is there no Undo button when editing a Zoho Campaign pre-made template
I accidently delete the content from a column and couldn't undo.
Zoho Campaigns - Workflow - Dynamic text
I wish to use a custom field to for an Dynamic Text frame in an email. The field is called RASLevel and it comes from a dropdown list in Zoho CRM. The custom field itself is available in the Wait Condition Block. The custom merge tag for it has already been created - it is called $[UD:RASLEVEL]$ However, this custom merge tag is NOT available in the settings for the Dynamic Text. Other custom merge tags (such as $[UD:ACCOUNTKEY]$) are available. But not the $[UD:RASLEVEL]$ tag. I am unsure of
Zoho Campaigns - delete/remove unsubscribers from do-not-mail list
According to new GDPR regulations, we have to immediately remove/delete unsubscribers data from system. Now, we can't, because when somebody click unsubscribe, it is move to do-not-mail list and we can't delete this data. Unsubscribers data storage is strictly forbidden by law. When you fix it?
Access to Campaigns created by others
Hi there, I am the admin for our ZOHO One License and I am not seeing email campaigns created by my other admin that I added in. That is in ZOHO Campaigns. How do we fix that?
Dynamic content with 2+ topics in 1 letter.
Hello. I have a simple question about using Zoho Campaigns. If the Lead 1 subscribes to Topics A & B (2 from 10 available). Can we create a template containing dynamic content and include it in automated workflow? First newsletter: Hello, Lead 1. [TOPIC
The operation is too heavy to use
It works comfortably when you open a campaign with another account from the same PC. Why do accounts make such a difference? The operation speed is too slow to use.
Invalid email address on import into campaigns
On import from Zoho CRM to Zoho Campaigns Some email addresses are considered as invalid email address while other contacts from the same company with the same extension after @ are imported.
Very Low Open Rates & Mails not delivered
Hi Team , This is the consecutive time , we are facing with the issues.. Very Low Open Rates .. AS LOW AS 0.1 % ..
cannot center image box with 3 columns...
basically, the box (3 columns, a centered image within each) displays correctly in the Preview. in email, that whole box (of columns) shifts to the left, and i can't find a way to center it. is there a trick to this? help! (thanks)
CRM Sync to Campaigns doesn't update fields that change in CRM?
We are using Zoho ShowTime to run webinar sessions. People who register for webinars are then pushed to Zoho CRM from ShowTime as Contacts (but we will be shortly updating this to Leads). Then, we use the Sync Services in Campaigns to pull the webinar attendees from CRM to Campaigns for follow-up. If someone has registered for the webinar, but not attended, we have a workflow in Campaigns to send them a 'Sorry you couldn't make it' email. However, we've recently noticed that people who have registered
Zoho Campaigns is now HIPAA compliant
Hello, Everyone! We take this opportunity to inform you that Zoho Campaigns will be HIPAA compliant from now on. We are going to follow HIPAA regulations from September 21, 2021. HIPAA(Health Insurance Portability and Accountability Act) initiated
Popup issue
You guys are very bad at doing marketing. And today is the last straw that broke the camel's back. We will definitely change for another competitive really professionnal mailing tool. The sooner the better. In the meantime can you fixe your announcement
You can now sync records from Custom Modules in Zoho CRM
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Is there a way to automatically add a group of contacts with each campaign ?
Hello I would like that each campaign sent is also received by a group of contact in my company (my boss and my colleagues). I could create a group and add the group to each campaign. But I would like something automatic. Is there an automatically way
Exporting reports in CSV format
Dear Team, I am trying to export Zoho Campaign reports in CSV format but I only can see the 2 options (PDF , HTML). Is there any way to export in CSV format? Please advise me. Much appreciated your support in advance. Best Regards!
Contacts cannot be added to the same workflow twice?
We have been told by tech support that a contact can't be added to the same workflow twice, but they did not offer a work-around. Has anyone come up with a work-around for this? We can't be the only ones who are having trouble with this? It is very common to have repeat customers who need to be in the same workflow twice. Order updates that repeat, product inquiries that occur more than once, and so on.
Campaign not recognizing contacts
Hi Team, I have uploaded the contact lists on Zoho campaign and while adding the contacts to the campaign it shows an error !You cannot send this campaign as there is no contact in the selected mailing list however the mailing list has contacts. This
Holiday email tips: 3 pre-holiday tests you must run ASAP
Testing is one of the most important steps in email marketing. With the festive season around the corner, waiting until the holidays to test emails isn't a good idea. Holiday season is the time when businesses make most money and you need to be absolutely
Connect to API 1.1
Hello, I am currently trying to connect to the zoho campaign API via my website to send an alert to a list, I am testing on postman I followed the API documentation but arrived at the time to do so my token access request i only receive token access but
Examples of Brands / Products / Topics / Lists / Segments in Zoho Campaigns
Hi We're trying to make the best use of the Brands / Products / Topics / Lists / Segments structure for our Email Preference Page and struggling a bit to see how best to do this. It would be really useful to have some examples and/or discussion of how
What is the "From" Merge Tag for Zoho Campaigns?
I am using stripo.email to build and import my templates and would like to include the "from" address in the template, but I can't seem to find that merge tag anywhere. So, I wouldn't include Zoho's header and footer, but would include all the necessary
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