Enable IMAP
@imporpartes.com I can not enable imap option on the mail. it appears this message. You are not allowed to access this option. Access permitted for paid user(s) only.
Zoho Mail Admin Panel not opening
Hi, I'm trying to open zoho mail control panel (https://mailadmin.zoho.com/) but instead of loading control panel, it redirects to https://www.zoho.com/mail/ this address and I cannot open that page at all! Is there any problem?
Can the DNS verification be removed after verification is done?
Hello, I have verified my site using the TXT domain record. Can I remove the record once the verification is done?
"Alias Email Id already registered by user not belongs to your organization" Error.
Hi Guys! I'm trying to set an alias to my admin acoount for my domain @centrodediasolyluna.com. Setting it up a few days ago, i deleted this alias (info@centrodediasolyluna.com), and now I'm trying to set it again, but I'm gettin this error: Alias Email Id already registered by user not belongs to your organization. Obviously, this email (centrodediasolyluna.com belongs to my organization. Please, could you help me to find a solution? Kind Regards
Issue with a domain
I'm the owner of 'friendzonelabs.com.br' domain, so I have a issue about my another account with email 'danielcad@icloud.com' that I can't access for delete the domain from this account. So what I can do to transfer that domain to my account 'inf3ct@gmail.com'? I can prove this is my domain, If want test with a TXT or host a file to verify I can do this.
Domain already exist
When i try to add domain jayesh.co.in it says that domain already exists. Could you, please help me.
Domain already associated with an email
Hi I was trying to add a domain to my Soho count and got a message saying that domain is already associated with an email. My domain is Hyelinkglobal.com and email they are showing is o****s@h***** which I don't recognise. This is the first time I tried using zoho with that domain. Please advise thanks
Advice on how to change email header
Hi I have just set up zoho mail, changed the user name and ID to a real person name, but when I send emails it only displays the first word "hello" any advice on where or how I change this? I want the user ID to appear "south african kitchen" and I have changed the ID and mail account in both settings and control panel, but it won't change the display on the mail sent. Thanks Keira
Correo Saliente/Entrante Desabilitado
Estimados, No puedo enviar ni recibir mensajes a través de outlook. I can not send or receive messages through outlook. Please help.
Netfirms to Zoho IMAP mail migration error
Hello, We are trying to migrate the emails from a domain we have hosted at Netfirms to a different domain that we have recently setup on Zoho. We have supplied the required information, but the following error is displayed when we try to add the migration. Server not reachable The domain on Netfirms is amgrd.ca, and the domain on Zoho is wmcrd.ca. The email addresses have been setup on Zoho, and the MX records have been changed for the wmcrd.ca domain. Would the different in domain be a conflict?
AA101:Oops! Something went wrong. Try again late
I made some error in creating one user account for myrna@baytulamalgroup.com, because I deleted it accidentally and create a separate account with the same user outside my control panel, now I cannot add it in my control panel. Could you please help me to clear this id from the database so I can create it under our control panel. Thank you
Switching to payed plan with custom domain name
I would like to use zoho as a service to receive emails for my owned domain (user@mydomain.com). However I am not sure how to activate that feature as an old user with existing free @zoho.com email account (I always get redirected to my free account inbox). In other words I am looking to switch to payed plan. Is there an option to add custom domain and a new user that I am missing, or do I have to make a completely new account on Zoho to activate custom domain feature? Thanks.
Zb code lost - im still new
Hi, I need your help please. My domain petdodoo.com SPF verification is not working. I accidentally removed cname which includes the zb code. I think I can fixed this if i get back the zb code. Im just new to zoho and the domain too.
Release of domain name
Hello, I have set up an old version of a project hosted on pasderegrets.com quite a while ago. Now after probably more than half a year of a pause the site has had a complete overhaul, and I came to the stage where I attempted to set the newsletter up so it sends through Zoho Mail, just as it used to be. Now: I have absolutely no clue what email I have used for the primary account (even though I remember the details for info@pasderegrets.com without any issues whatsoever. Therefore I would need your
Dominio ya existe
Hola buenas tardes Trato de agregar mi dominio a mi cuenta de zoho mail y me sale un letrero que dice que mi dominio ya esta registrado y no puedo agregarlo. Serían tan amable de ayudarme a resolver este problema, quedo agradecida y espera de su pronta respuesta.
account blocked
I have been trying to unblock my account anamaria@riograndeescuela.com but it is impossible. I already erased a lot of mails and the I check the enabled mail hosting. Here I send the report
Error "The supplied email ID already exists."
Good afternoon,
I am trying to create an email in my account and I get the following message:
"The supplied email ID already exists."
The email I'm trying to create is lincoln@belasco.com.br.
Any suggestion?
DKIM cannot be enabled for the domain as no verified default selector present
While the set-up i am getting this error DKIM cannot be enabled for the domain as no verified default selector present Please Help
Change Admin to Super Admin
Hi, Is it possible to change a user role to super admin in ZOHO Support?
Zoho emails sent to Spam
Hi! I have configured DKIM, SPF and DMARC Records in DigitalOcean DNS Panel but emails are sent to Spam inbox. My DNS Records configuration:
need to edit
please I want to edit the name in email I want edit abdellah in other name plz help
how do i get my zb code
i need my zb code to reconnect shopify. how can i get this code? thanks Hasan
How do I get my Zb code?
I can't find Zb code for my domain "dalshanti.com". is my domain verified? If verified, should I still be needing it for adding in Cname Records?
Dual Delivery issue
Hello, I am using an VPS on which i have the old email server for my site. I have configured the MX records to point to zoho servers. Everything goes fine, I am able to receive/sent email to/from zoho. However, when I want to configure Dual Delivery by routing the emails to old mail server I received the following error "The destination you provided points to ZOHO MX, please change the destination to route emails." Please let me know how could I solve this issue. Thank you.
You do not have permissions to create this account in Zoho Mail
Getting below error while adding email account:- You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance domain: oticacafecomlente.com.br
You do not have permissions to create this account in Zoho Mail. Reach us at support-as@zohocorp.com for further assistance
Hola, No tengo permisos para crear un usuario en el siguiente dominio samsung.com.pe
How to domain renew by using debit card.
Please send me Domain renewal details
I forgot my password and phone number to recover my admin email, how do I recover my admin email account?
I have been using my admin email for a long time, and suddenly I get someone to change my email password then can't log in again. I chose the solution to recover email via phone number but could not because I forgot the phone number I registered. Please support me to get back my account. I currently have a domain name registered for my admin email.
Verificação de Domínio (HostGator - cPanel / BRASIL)
Olá! Estou com dificuldades em fazer a verificação do meu domínio. Ao chegar na Configuração de Entrega de emails (MX), Porém tenho um problema, pois nas configurações de DNS do cPanel não existe a opção "MX", existe apenas SRV (que é a de configuração de emails) como pode ver abaixo: E quando clico na opção SRV, as opções que aparecem são diferentes e todos os campos devem ser preenchidos. Podem me auxiliar a realizar a configuração? Aguardo um retorno. Obrigado.
Outgoing and incoming emails block
Hi, I'm triying to activate emails for my account since I exeeced the quota, delete a big chunk of emails and get back to 94% and I'm still unable to activate the incoming and outgoing emails. What can I do?
The email address you have entered belongs to a different deployment/region
Hi, when i try create new email address which belongs name ibrahim@aco-law.com got message error "The email address you have entered belongs to a different deployment/region" Kindly need your help and revert Thanks,
ID de e-mail já registrada / Email ID already registered
Bom dia. Ontem tentei cadastrar o dominio otricomunica.com.br porem o SMS de confirmação demorou a chegar. Tentei cadastrar novamente. Ao informar o email fabio@otricomunica.com.br disse que o telefone já existia. Hoje finalmente consegui cadastrar o dominio. Porem o sistema diz que o email fabio@otricomunica.com.br já existe e não pertence a minha organização. Como faço para excluir o email fabio@otricomunica.com.br e depois adicionar este mesmo email em minha organização? ------------------------------------------------------------------------------------------------------------
ERROR: Domain already exists.
Hi. When I try to add my domain: www.avlab.com.ar It says domain already exists. Please help. Thank you. Your assistance will greatly be appreciated.
SPF not working
I have added SPF 3 hours back in cloudflare as cloudflare is my DNS provider. But zoho is still showing unable to verify txt record. here is my domain fankaar.org.in Kindly check it and help me to solve the issue.
Error al intentar crear cuenta (solo con un nombre de correo)
Buenas noches, llevo mucho tiempo intentando crear una cuenta llamada logistica@...., probé creando otras cuentas y no hubo problema. Porque sucede esto? Es muy urgente porfavor, Gracias
verity SPF Status For Domains
hello I can't verify my SPF Status for my domain
Lost account access and no support
Hi, I am operating admin[at]googiehost.com free account from last 4-5 years now but unfortunately Lost Google Authenticator setup in device and previous backup codes are not working. I emailed you 3 days back from my recovery email ID but no reply yet I tried you support ticket option but no response
Instagram Not receiving security code
For some reason, even though I've requested this multiple times from Instagram, I am not receiving any mail from them with the security code, making a Login not possible. Is there any settings that I've might missed on info@duiccy.ch? Regards, Dylan
Using Zoho with ADFS/SAML?
Hello, I am trying to configure Zoho Mail to authenticate with SAML, using ADFS 3.0 as the identity provider. The issue I'm having right now is that I can't find the federation metadata URL to enter into the 'Add Relaying Party Trust' wizard. Where would I find this URL?
SPF records can't be verified
I added the SPF records, according to your video in Wordpress, after 5 days it still wan't verified. I deleted the old record and re-added it and now its been 8+ hours and its still not verified.
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