【開催報告】東京 ユーザー交流会 6/16（金）

【開催報告】東京 ユーザー交流会 6/16（金）

皆さま、こんにちは。コミュニティチームの中野です。

 

大阪、名古屋に続いて、6/16（金）に品川にてユーザー交流会（Meetup）をハイブリッド形式にて開催しました！

本投稿では、その様子をお届けします。

 


 

 

大阪 / 名古屋開催と同様に、船井総研デジタル 伊佐次 崇宏さんによるユーザー事例セッションのほか、弊社技術部による、Zoho CRM のアップデート情報を解説するZoho セッションを実施。お楽しみ会は、新企画「Good and New」を行いました。

 

登壇いただいた伊佐次さん、そして参加いただいたZoho ユーザーのみなさん、ありがとうございました！

 

 

事例セッション



取り上げたトピック *一部抜粋

 

Zoho CRM　商談管理の効率化（ワークフローを用いた項目の自動設定 など）

Zoho Desk　社内問い合わせ対応の工数削減、一元管理（ヘルプセンター設置 / ナレッジベースの作成）

Zoho Analytics　（業務レポート作成の自動化）

 

 

Zoho セッション

 


 

 

Zoho CRM のサポート窓口へのよくある問い合わせや、アップデート情報について解説しました。

 

取り上げたトピック *一部抜粋

ルックアップのフィルター

データのロック機能　など

 

 

お楽しみ会（Good and New）　

直近１カ月間で、参加ユーザーさんの普段利用しているZoho サービスについてよかったこと（Good）、新しい発見（New）を共有し合うグループワークを実施しました。

 

 


 

当日の作品を一部、こちらで紹介します。


 

 

 

参加者の声

 

Zoho CRM のアップデートについては、詳細を確認できていなかったため、まとめて紹介いただき助かりました。今後もぜひ便利な使い方について共有をお願いしたいです。

 

初めて参加しましたが、ユーザー同士でサービスの活用方法について相互共有ができて、よいご縁にめぐまれました。

 

Twitterでも以下の通り反響がありました。投稿いただいた皆さまありがとうございました。

 




 

 

最後に

 

今後もこのようなユーザー交流会や、課題解決型のワークショップイベント 「Zoho ワークアウト」を引き続き開催していきますので、ぜひご参加ください。

（次回のZoho ワークアウトは7/20に開催します）

 

次回のユーザー交流会・東京開催については、10月下旬に開催を予定しています。詳細が決まり次第あらためてお知らせします。

今後ともZoho コミュニティをよろしくお願いいたします！

 

ゾーホージャパン コミュニティチーム




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