Ask the experts: A 12-hour live Q&A session to learn and know everything about ShowTime!

Ask the experts: A 12-hour live Q&A session to learn and know everything about ShowTime!

Hello everyone,
 
Zoho ShowTime, is happy to host, its first "Ask the experts" session, one of our community learning activity series, this Wednesday, 28th November 2018! 
 


The 'Ask the Experts' is a live knowledge-sharing session where you can type in your product queries about using ShowTime and all its functionalities directly in the comment box (at the bottom of this page) and our product experts will answer them for you . During the session, we'll also share some good training practices, promotion tips, and audience engagement hacks.
 
To enhance your training experience with us, we recently rolled out an exciting feature called the "Co-trainer" which lets you have multiple presenters during a session. Similarly, we have a lot of other new features like Viewer notes, Duplicate sessions, Recording sharing, etc which will benefit you. 
 
Do join us on the 28th of November at your convenient time between 6:30 AM to 6:30 PM GMT/ 12:00PM to 12:00AM IST to get the answers to all your virtual training needs. Have a question in your mind now? Start posting it right away in the comments section, and we'll see you this coming Wednesday
 
 
Note: If you're unable to view the 'Comments' section, please click 'Sign in' in the top-right corner of the screen and proceed to post your questions.



      • Sticky Posts

      • Video tip 02: Customize your feedback and evaluation forms in Zoho ShowTime

        Hello everyone,  Here's a new video tip for all our ShowTime users. Today we will learn few quick, effective ways to evaluate your participants and assess your trainings conducted on Showtime, like MCQs (multiple choice questions), text-boxes, and ratings scale.   Watch the below video to learn how these assessment systems help you effectively evaluate course-related knowledge and skills of your trainees on a regular basis.      Follow this page to learn more such tips and stay updated on all the
      • Video tip 05: Host training courses under your own personalized domain and white-label your email communications.

        Hello everyone,  As a trainer, having your own domain name increases your brand's positioning and reach through search results on top search engines like Google, Yahoo, and Bing. Prospective customers will more readily pay for courses from an organization with a professional, established online presence. A custom domain establishes you as a leader in your area of subject expertise, helping you promote your courses and build brand recognition with your global audience.   In today's video tip, we at
      • Video tip 04: Do you want to set up repeated training sessions at regular intervals? Learn how.

        Hello everyone,    Sometimes it is difficult to organize and manage your everyday work and training sessions. Scheduling recurring or repeated sessions can be even more time-consuming as you need to create and maintain the training content, schedule multiple time slots for the training, manage registrants across each session, and more.    Zoho ShowTime offers a smarter option for these cases that only takes a few clicks. Play the video below to learn how to use the same presentation content and set
      • Spotlight 03: Connect and deliver more effective trainings with ShowTimes' Viewer app

        With the growing need for virtual classroom learning, the use of mobile and tablet software is quickly becoming the most convenient way to share knowledge between educators and students. According to a 2018 study, nearly 67% of digital learners now use mobile devices to complete their online coursework. Additionally, smartphone learners complete course material 45% faster than those using a computer.  Considering these facts, we now introduce our next community spotlight series that will focus on Zoho
      • Video tip 1: Record and share trainings on Zoho ShowTime.

        Hello everyone,   We are excited to launch our video tip of the month series within our ShowTime's community, aimed to help our trainers and educators with brief and practical tips on delivering more effective and comprehensive training.   In this month's video tip, we will show you how to record your training sessions quickly and share them with your attendees and other prospective learners externally. We hope this tip was useful. ShowTime also allows you to automatically record your live trainings

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