II. Configure Custom Function within the Workflow Rule

1. //------------- User Input ----------
2. orgId = "60xxxxxxxx0"; //replace with your Org ID
3. operator = "."; 
4. checkBoxFieldAPIName = "enter_the_field_api_name"; //Enter API name of the checkbox
5. //---------------------------------
6. logs = Map();
7. try {
8. contacts = zoho.desk.getRecordById(orgId,"contacts",contactId, "deskcontact");
9. firstName = contacts.get("firstName");
10. lastName = contacts.get("lastName");
11. if(lastName.contains(operator))
12. {
13.        if(operator.contains(".")){
14.          lastName = lastName.subString(0,lastName.indexOf("@"));
15.        }
16.        firstName = lastName.subString(0,lastName.indexOf(operator)).trim();
17.        lastName = lastName.subString(lastName.indexOf(operator) + 1);
18.        updateContact = zoho.desk.update(orgId,"contacts",contactId,{"firstName":firstName,"lastName":lastName,"cf":{checkBoxFieldAPIName:true}},"deskcontact");
19.    }
20. }
21. catch (errorInfo)
22. {
23. logs.insert("errorInfo":errorInfo);
24. }
25. info "logs: \n" + logs;
26. 
    
27. if(logs.containKey("errorInfo"))
28. {
29. throws "Error happen in the CF execution";
30. }