Building extensions #6: Custom user interfaces with Widgets

Building extensions #6: Custom user interfaces with Widgets

Welcome to our post on Widgets for Zoho Projects!

In our last post, we explored the significance of the connections feature, showed how to use it, and provided an example use case. In this article, we'll look at the importance of widgets, another feature available in Zoho Projects.

Importance of widgets

Widgets are graphical user interface components that enable you to customize the user interface to provide users with easy data access and the flexibility to perform data operations. Zoho Projects offers widget support in multiple locations to enable users to further customize the UI in the location that most suits their needs.

When and where can widgets be used?

Widgets can be used for multiple purposes, some of which include:
➤ Collect and organize data from multiple sources before presenting it to the end user in a customized style.
➤ Display data to end users to allow them to make an input decision, then use that input data to carry out business processes.
You can also load and utilize widgets in multiple locations in Zoho Projects based on your business needs.

Configuring widgets in plugin-manifest.json

To include a widget in an extension, it must be configured in the plugin-manifest.json file. As we explained in an earlier post, the plugin-manifest.json file includes a sample widget named "Projects Extension" in the task details tab by default.

However, as part of an extension, you can add multiple widgets at various locations. In order to include a widget, you need to provide values for the below three keys:
  • name - The name of the widget.
  • location - The location in which the widget must be loaded. You may find the value to be used for each specific place in the widget locations document.
  • url - The path to the HTML file containing the widget UI that must be rendered.


Depending on the functionality of your extension, you can configure as many widgets as you want in your plugin-manifest.json in this manner.

Support for Widgets in Zoho Projects - JS SDKs

Zoho Projects offers JS SDKs that allow widget code to interact with the extension. In order for the javascript widget code to communicate with the extension, Zoho Projects provides JS SDKs support for multiple functionality. Some example functionalities include:
  • Initializing the extension
  • Fetching current user details
  • Getting details of portal, task, and much more
  • Setting details for tasks, issues, projects, and so on
  • Invoking connections inside the extension
You can refer to the JS SDK document for the available SDKs.

Prerequisite for using the JS SDKs
Note: It is important to invoke the init method in order to initialize the extension and utilize the other JS SDKs. All other JS SDK methods can be used only once the init method is invoked.

A few use case examples
  • Streamlining Zoho Projects developers' work by displaying Zoho Desk articles related to the task's subject as a tab on the task details page. This allows them to find any existing references related to the task at hand that they can refer to and get a head start on the work.

  • Managing your Zoho CRM open cases from within Zoho Projects to efficiently track and prioritize the cases based on their status.

  • Uploading and associating files with ease to a third-party file management service, such as Sharepoint or Dropbox, right from Zoho Projects. Similarly, having access to and managing third-party files within the Zoho Projects module of your choice. These synchronized data exchanges between applications help you stay organized and save time.
  • Managing your company's expenses and project budgets by collaborating with Zoho Books to allocate funds and generate invoices for each project. As a result, you can easily create estimates, invoices, and deliver the generated bills to the project client while maintaining all of your finances in one place.
These are just some of the examples of what widgets can be used for. Widgets provide you more control and flexibility over the UI design and help in simplifying the user experience.

We hope you found this information useful. Keep following this space as we will explore more such sample business solutions along with their implementation in our upcoming posts!

Sign up for a Zoho Developer account and start developing extensions for Zoho products using Sigma.

SEE ALSO:




        • Recent Topics

        • Archive Option in Conversation View

          Hello, I have a suggestion\request to add an "Archive Thread" button in conversation view of Zoho Mail. The best suggestion I have is to put an "Archive Thread" button next to the "Label Entire Thread" button in conversation view. Most users don't just
        • Is it possible to create a meeting in Zoho Crm which automatically creates a Google Meet link?

          We are using Google's own "Zoho CRM for Google" integration and also Zoho's "Google Apps Sync" tools, but none of them provide us with the ability to create a meeting in Zoho CRM that then adds a Google Meet link into the meeting. Is this something that
        • Trigger a Workflow Function if an Attachment (Related List) has been added

          Hello, I have a Case Module with a related list which is Attachment. I want to trigger a workflow if I added an attachment. I've seen some topics about this in zoho community that was posted few months ago and based on the answers, there is no trigger
        • Email Field Validation Incorrectly Rejects RFC-Compliant Addresses (Forward Slashes)

          I've encountered a validation issue with Zoho Creator's Email field that rejects RFC-compliant email addresses containing forward slashes, and I'm hoping the Zoho team can address this in a future update. The Issue When entering an email address containing
        • Call result pop up on call when call ends

          I’d like to be able to create a pop up that appears after a call has finished that allows me to select the Call Result. I'm using RingCentral. I have seen from a previous, now locked, thread on Zoho Cares that this capability has been implemented, but
        • ZOHO.CRM.UI.Record.open not working properly

          I have a Zoho CRM Widget and in it I have a block where it will open the blocks Meeting like below block.addEventListener("click", () => { ZOHO.CRM.UI.Record.open({ Entity: "Events", RecordID: meeting.id }).catch(err => { console.error("Open record failed:",
        • Payment system for donations management

          I manage an organization where we receive donations from payers. Hence, there is no need to first create invoices and then create payments received against the invoices. What are the recommended best practices to do this in ZohoBooks?
        • Recording the deducted TDS on advance received from Customer (Zoho Books India)

          Hi, How can we record the tds that has been deducted by my customer for the advance that he has paid to me. 1) My customer has paid Rs 10000 to me as advance (Rs 9800 as cash and deducted Rs 200 as TDS). I am not able to record the tds that has been deducted
        • Changing Account Type in Chart of Accounts

          Does anyone know how to change/edit the account type for an Account name in Chart of Accounts. Zoho will not let me do this for some reason
        • Bulk bank rule creatioin

          Hi team, I am exploring Option to create a multiple bank rule. Could please suggest the option to implement this?
        • Zoho books aide

          Bonjour, je rencontre un problème avec Zoho Books. J’ai effectué une demande de support via l’interface prévue à cet effet, mais je n’ai jamais de retour. Je ne reçois ni email de confirmation, ni information concernant la prise en charge de ma demande,
        • Smart Data, Smarter Contracts — Ensuring Consistency Between Metadata and Documents

          In contract management, data accuracy is not just a nice-to-have—it is essential. A single mismatch between what your system shows and what is written in the contract can ripple into approval delays, compliance risks, and broken trust in your data. Imagine
        • Join Zoho Meeting only via Web browser and not with Zoho Meeting App

          Dear Zoho team, according to the documentation [1], Zoho Meeting only offers web view for Chrome and Firefox on a desktop. For other browsers and devices, participants can only join a Zoho Meaning with the Zoho Meeting App installed. This is a big hurdle
        • Manage control over Microsoft Office 365 integrations with profile-based sync permissions

          Greetings all, Previously, all users in Zoho CRM had access to enable Microsoft integrations (Calendar, Contacts, and Tasks) in their accounts, regardless of their profile type. Users with administrator profiles can now manage profile-based permissions
        • Analytics & Reporting Improvements + Export Bug

          Hello, I would like to raise several important product suggestions and issues regarding Zoho Expense: 1. Filter in Admin View → Analytics → Expense Details → Receipt Is it possible to add a filter that allows us to prioritize or sort reports that have
        • AI Search and Record Retrieval Inside Zoho Creator – Is This Possible?

          Is it possible to integrate an AI assistant into Zoho Creator that can intelligently search, retrieve, and analyze records within the application’s forms and reports? Can AI access and query existing Creator data securely using Deluge or APIs to provide
        • I have a requirement to integrate Zoho Books with Zoho Projects at both project and task levels.

          Currently, when i create transactions in Zoho Books (Expenses, Invoices, Bills), we can only map them at the project level. However, our requirement is to: Map records at both project and task levels Sync these transactions back to Zoho Projects under
        • Scheduled AU Data Center Database Version Upgrade for Zoho Forms

          Dear Zoho Forms' users, We would like to update you on a scheduled AU Data Center database version upgrade for Zoho Forms. Find the schedule below: Migration window: Sunday, 22nd February 2026 12.00 AM to 12.30 AM AEDT This migration is a part of our
        • Cannot get code to work with v2.mergeAndStore!

          Please can someone help me pass subform items into a repeating mail merge table row using v2.mergeAndStore? I have a mail merge template created in Writer and stored in Workdrive. This template is referenced by a custom CRM function which merges all of
        • Hotmail is blocking the zoho mail IP

          Greetings, Since last Tuesday (5 days ago today) I wrote to Zoho support and I still haven't received a single response (Ticket ID: 2056917). Is this how you treat people who pay for your email service? I am making this public so that those who want to
        • Zoho Bookings and Survey Integration through Flow

          I am trying to set up flows where once an appointment is marked as completed in Zoho Bookings, the applicable survey form would be sent to the customer. Problem is, I cannot customise flows wherein if Consultation A is completed, Survey Form A would be
        • Zoho CRM Community Digest - December 2025 | Part 2

          Hello Everyone! During the final weeks of December, Zoho CRM introduced updates that not only enhanced product capabilities but also offered deeper guidance through Kaizen posts. This section highlights what was released and shared in the last two weeks
        • CRUD actions for Resources via API

          Hello, is it possible to perform CRUD actions through the API for Resources? We want to create a sync from Zoho CRM Car record to Bookings resources to create availabilities for Car bookings. For Test drives, not only the sales person needs to be available,
        • Kaizen #186 : Client Script Support for Subforms

          Hello everyone! Welcome back to another exciting Kaizen post on Client Script! In this edition, we’re taking a closer look at Client Script Support for Subforms with the help of the following scenario. " Zylker, a manufacturing company, uses the "Orders"
        • オンライン勉強会のお知らせ Zoho ワークアウト (2/19 参加無料)

          ユーザーの皆さま、こんにちは。コミュニティチームの中野です。 2月開催のZoho ワークアウトについてお知らせします。 今回はZoomにて、オンライン開催します。 ▶︎参加登録はこちら(無料) https://us02web.zoom.us/meeting/register/6AyVUxp6QDmMQiDGXGkxPA ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトとは? Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目指すイベント「Zoho
        • doubts about customer happiness in zoho desk

          Good afternoon, Desk community. The reason for my message is that I have a question regarding the customer satisfaction surveys we can ask our clients to rate our service. I know that in Desk, you can activate Customer Happiness to send a survey to the
        • COQL API in JS Widget only pulling 200 records

          Hello! We've been building a custom homepage widget using the Zoho JS SDK, and it seems that this https://help.zwidgets.com/help/latest/ZOHO.CRM.API.html#.coql only allows 200 records. I thought the limit was 2000 for COQL queries, but am I mistaken?
        • Standard Description Field - Can I change label or add dd tooltip

          Is there a way fo you guys to allow the customer to change the label name for the description field in the customer portal when submitting tickets. Or at least allow us to add a tooltip to clarify what description we need from them. I know I can create my own separate multi line description field but if I do that, it doesn't have the nice toolbar with Bold, Italic, Underline, color, font, indent, etc. Can you please allow us to add a tooltip to the zoho standard description field?
        • Compensation | Salary Packages - Hourly Wage Needed

          The US Bureau of Labor Statistics says 55.7% of all workers in the US are paid by the hour. I don't know how that compares to the rest of the world, but I would think that this alone would justify the need for having an hourly-based salary package option.
        • Customizing Helpcenter texts

          I’m customizing the Zoho Desk Help Center and I’d like to change the wording of the standard widgets – for example, the text in the “Submit Ticket” banner that appears in the footer, or other built-in widget labels and messages. So far, I haven’t found
        • Ability to Edit Ticket Subject when Splitting a Ticket

          Often someone will make an additional or new request within an existing ticket that requires we split the ticket. The annoying part is that the new ticket maintains the subject of the original ticket after the split so when the new ticket email notification
        • Automatically Update Form Attachment Service with Newly added Fields

          Hi, When I have a Form Setup and connected to a 3rd Party Service such as OneDrive for Form Attachments, when I later add a new Upload Field I have to remove and redo the entire 3rd Party Setup from scratch. This needs to be improved, such as when new
        • Unable to produce monthly P&L reports for previous years

          My company just migrated to Books this year. We have 5+ years financial data and need to generate a monthly P&L for 2019 and a monthly P&L YTD for 2020. The latter is easy, but I'm VERY surprised to learn that default reports in Zoho Books cannot create
        • Reopen ticket on specific date/time

          Is there a way that we can close a ticket and setup a reopen of that ticket on a specific date and time? (without using the "on hold" ticket option)
        • API credit COQL COUNT

          The docs describe API credits in COQL from the LIMIT perspective: https://www.zoho.com/crm/developer/docs/api/v8/COQL-Overview.html When using aggregate functions such as `COUNT` or `SUM`, is that billed as 1 API credit?
        • Anyone Building AI-Based SEO Dashboards in Zoho Analytics?

          Hey everyone, I’m currently working on an SEO reporting dashboard in Zoho Analytics and looking to enhance it with AI-based insights—especially around AI visibility, keyword trends, and traffic sources. The goal is to track not just traditional metrics
        • Remove 'This is an automated mail from Zoho Sign' in footer

          Hi there, Is it possible to remove or change the text under the e-mail templates? I can't figure out how to do that: Would love to hear from you. Kind regards, Tristan
        • Passing Info from Function to Client Script

          Hello, I have recently started making use of client script for buttons, allowing me to give the user information or warnings before they proceed. This is great. However, I have never quite managed to pass back any extra information from the function to
        • Drag 'n' Drop Fields to a Sub-Form and "Move Field To" Option

          Hi, I would like to be able to move fields from the Main Page to a Sub-Form or from a Sub-Form to either the Main Page or another Sub-Form. Today if you change the design you have to delete and recreate every field, not just move them. Would be nice to
        • Zoho Payroll for Canada

          Is anyone else having problems getting setup for Canada?
        • Next Page