Dynamic prefilling - webhook - with information from ZOHO CRM

Dynamic prefilling - webhook - with information from ZOHO CRM

hi

Recently posted about a very exciting update 'Dynamic Prefill - Webhook'
This is really great, you've been waiting for this for a long time

my question,
I want to send the webhook to our CRM system
and return information from there
What address should I enter in the field: Webhook URL

Is there even such a possibility to send a query to ZOHO CRM?

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