E-Invoicing in Belgium with Zoho Books

E-Invoicing in Belgium with Zoho Books

Starting January 1, 2026, Belgium is introducing mandatory electronic invoices (e-invoicing) for all B2B transactions between VAT-registered businesses. This means that invoices and credits notes must be exchanged in a prescribed digital format.

How E-Invoicing Works

Belgium's e-invoicing system runs through the Peppol (Pan-European Public Procurement Online) network, a secure digital framework that allows businesses to exchange invoices and credit notes electronically through certified Access Points.

Every transaction sent through Peppol follows the EN 16931 structure and is formatted according to Peppol BIS 3.0 (UBL), a standardised XML layout. Once validated, the network facilitates the document transmission from the seller's access point to the buyer's access point.

Products Supported

E-Invoicing will be supported in Zoho Books, Zoho Billing and Zoho Inventory.

How Zoho Books Handles Belgium e-Invoicing

Zoho Books aligns your invoicing and billing workflow with Belgium's structured e-invoicing model. Storecove acts as the certified Peppol Access Point, handling the secure transfer of transactions between Zoho Books and your customer's accounting software in accordance with Belgium's e-invoicing.

Supported Functionalities in Zoho Books

Zoho Books supports:

  • Both sending of outgoing invoices and credit notes, as well as receiving incoming bills and vendor credits through Peppol. 

  • Sending of the following transaction PDFs through the Peppol network: 

    • Invoices

    • Credit Note

    • Bills

    • Vendor Credits

  • Sending Reference fields such as: 

    • Order Reference

    • Project Reference

    • Payment Reference (Supported Payment modes: Cash, Checks, Card)

  • Monitoring and filtering real-time transaction status with predefined filters: 

    • Yet to Push

    • Pushed

    • Failed

    • Accepted

    • Rejected

  • Fetching customer name and address details using their VAT ID. 

  • Automatically pushing recurring and subscription invoices to Peppol. 

  • Bulk-pushing invoices and credit notes.

  • Cross-border transactions.

  • Accepting or rejecting the bills received from your vendors through Peppol.

  • Availability of UUID in export

  • Availability of e-invoice transaction status in webhook and custom functions. 

  • Mapping existing custom field to Tax Registration Number field.

  • Mapping Tax Registration Number field to the CRM field.

Modes of Transaction Communication

Since not all our users will be on Peppol just yet, here is how Zoho Books will handle invoicing and communication.

When transactions are created, they can be communicated to customers through the following modes:

Type of Businesses supported in 
Zoho Books
Mode of Communication in Zoho Books
VAT Registered & On Peppol Network
Peppol & Email
VAT Registered & Not on Peppol Network
Email Only
Unregistered/B2C
Email Only

Features Yet To Be Supported 

Today the apps do not support the below functionalities yet.

  • Additional Payment Reference Field: Credit & debit transfer, ACH Direct debit.

  • Support for additional attachments.

  • Supporting businesses that are registered in Peppol with different legal identifier; for example - 0088:5412345000013 , 9925:BE0123456789 , 0208:0123456789 .

We're working on these features and they will be released shortly. We will update you as and when they are released. 

Enabling E-Invoicing in Your Zoho Books Organisation

  • All new paid organisations created with Business Location as Belgium will automatically have access to the new e-invoicing functionalities. 

  • If you have an existing paid organisation, you will find an in-app banner notification inside your organisation. 

    • Enable E-Invoice: Once you click 'Enable E-Invoice' in the banner, we will enable the necessary fields (VAT Registration Number in Tax Settings and Tax Registration Number in your Customers module) in your organisation.

    • VAT ID Matching: The wizard will then guide you to map the newly created fields mentioned above with any existing field you use in your organisation for recording such information.  

Additionally, you can refer this video to know how how to enable e-invoicing in your Zoho Books organization.

For Users Using Zoho CRM and Zoho Books Integration

If you've enabled Zoho CRM and Zoho Books integration, follow the below steps below to map fields.
  • Edit the configuration in Zoho Books - Zoho CRM integration in Settings.

  • Re-map the fields you're currently using to capture VAT Registration Number and Tax Registration Number with the newly added custom fields introduced after enabling E-Invoicing. 

  • Once saved, the data captured in Zoho CRM will then be mapped to the new custom field created in Zoho Books.

Follow the steps in this video to setup the field mapping between Zoho CRM and Zoho Billing

Test Features Before Going Live in Your Organisation 

If you want to test the features in a Sandbox environment before enabling them live in your organisation, please create a new trial organisation in Zoho Books and reach out to us. We will enable the necessary settings from our end. 

Here is a detailed help document which provides instructions on how to set up e-invoicing in Zoho Books.

Pricing

Zoho Books includes support for up to 1,000 send/receive transactions in its paid plans. Once you cross 1000 transactions, you can purchase an add-on that provides 500 additional transactions for €15.

Need Help?

If you have questions related to e-Invocing or need help with setting it up in Zoho Books, reach out to us through the comment section below or drop an email to support@eu.zohobooks.com. We will be happy to assist you. 

Best regards,
The Zoho Books Team




        • Recent Topics

        • Operation not permitted

          I am trying to add an email address to the list of user but I am getting error Operation not permitted
        • Request to Permanently Delete Email User (info@mehbobgulf.com ) from Old Organization

          Please permanently delete the user email info@mehbobgulf.com It is still associated with my old Zoho organization. I cannot delete it because it shows ‘You cannot delete email. Zoho host’. I need to use this email in a new Zoho account.”
        • Client host [89.36.170.5] blocked using Spamhaus

          Hello please make make actions for delist ..... "Client host [89.36.170.5] blocked using Spamhaus"
        • Suggestion: Option to Re-run a migration

          As I'm going through a migration process, I like the IMAP migration tool, but it would be better if there were an option to re-run the same migration as configured. There's not even an option to copy/edit one that's already there. Just run if it hasn't
        • Issue with "Add Your Mobile Number"

          Hello, I am trying to sign up for email service for a domain name, and I cannot finish the authentication. When I enter my mobile number, I receive the message "We’re unable to send OTP to this mobile number. Please contact support-as@zohocorp.com". I
        • zoho mail non vérifié

          Bonjour, Il y'a un jour que j'ai acheté un domaine et toute les tentatives pour l'associé a mon compte shopify son vaine. j'ai essayé TXT sans suite après, j'ai essayer avec CNAME sans suite. j'aurais besoin de votre assistance pour associé mon mail.
        • Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

          i have facing the issue "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" if i verify domain evertthing i did but still face the same error.
        • ZohoMail is so close to being Perfect BUT

          Why don’t you have HILIGHTING???!! I've been trying to find a substitute for Edison Mail but I want & need hilighting (preferably in more than just yellow)! Is this even on your To Do list? I’m so disappointed. 🙄
        • Override Auto Number field?

          We are preparing to migrate from Salesforce. In Salesforce, we auto-generate a unique number on our Opportunities (Potentials). If the Opportunity results in a contract, we use that unique number as the Contract number. There are some situations where
        • Using a third party service provider want to move directly with Zoho

          Hi good day I’m currently using Zoho but I’m using a third party service provider I want to move directly with you guys I’m using Zoho email and invoices and my domain please let me know if it’s possible to move away from the third party provider my email
        • Request for Assistance Regarding Email Sending Issue (554 5.1.8 - Email Outgoing Blocked)

          Dear Zoho Support Team, I hope this message finds you well. I am writing to request assistance with an issue we are currently facing regarding our Zoho Mail account. Our email account, admin@tuyensinhcanuoc.com, is encountering the following error when
        • Zoho Mail API returns empty inbox (0 messages) but webmail shows 37 unread emails

          Hello, I'm experiencing a discrepancy between Zoho Webmail and the Mail API (EU region). **Setup:** - Account: EU datacenter (mail.zoho.eu) - API: Self Client OAuth2 via api-console.zoho.eu - Scopes: ZohoMail.messages.READ, ZohoMail.messages.UPDATE, ZohoMail.folders.READ,
        • Zoho Mail not working

          Zoho Mail not working
        • ShipStation and Zoho Inventory

          Hello, I am looking to sync zoho inventory with shipstation ZOHO INVENTORY           SHIP STATION Sales Order  ==>  create ORDERS INVOICE  <==    Shipments What exactly does BETA mean on the Shipstation connector?  This is required for me to sign-on in the next month. Thanks in advance for your efforts
        • 550 5.4.6 Unusual sending activity detected. Please try after sometime

          Hi, I am receiving this error message when trying to send my emails. The only reason I can think why this is happening is my previous two emails were bounced back to me due to a non working mailbox error. I have followed the online links for unblocking but it says there are no blocks on my account. How and when can I get my email working again to send emails? Thanks,
        • How do I remove a data source from Zoho Analytics?

          I am unable to find a delte option on a datasource that i put in the system as an error. On teh web it refers to a setup icon but I do not see that on my interface?
        • E

          We are trying to add our Zoho Form embed in our Elementor Page Builder. After adding Zoho Forms widget in elementor page builder it’s displaying in backend page builder but it’s giving 403 error while trying to save, as it’s not reflecting in front end.
        • Ability to Edit YouTube Video Title, Description & Thumbnail After Publishing

          Hi Zoho Social Team, How are you? We would like to request an enhancement to Zoho Social that enables users to edit YouTube video details after the video has already been published. Your team confirmed that while Zoho Social currently allows editing the
        • Formatting Problem | Export to Zoho Sheet View

          When I export data to Zoho Sheet View, ID columns are automatically formatted as scientific notation. Reformatting them to text changes the actual ID values. For example, 6557000335603071 becomes 6557000335603070. I have attached screenshots showing this
        • Connecting Zoho Inventory to ShipStation

          we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri
        • custom module import.

          Is there a way to import data into a custom module? Thanks Rudy
        • HEIC File Type Viewer

          Hi, It would be nice to be able to click on the images in the All Entries/Reports Tables which are HEIC the same as JPG, PNG, etc. so they open in a viewer from Zoho or the Attachment Service, today HEIC requires you to download each image and open it
        • Building Toppings #4 - Setting up and using connections in Bigin toppings

          When building a topping to extend Bigin's functionality and connect it with third-party applications, creating and handling connections is an important step. Connections provide a secure way for your topping to authenticate and communicate with other
        • Need code format to specify default values

          Can someone please direct me to the code syntax or the proper translation per the instructions circled below. These instructions don't seem correct.
        • AI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries

          Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. This
        • Facing email delivery issues? Verify your domain's DNS records

          Have you ever wondered why your legitimate emails are landing in the recipient’s spam folder? Or been surprised to see emails sent from your registered domain getting rejected by recipient email servers? Why does this happen? In most cases, this happens
        • Order of Departments in Help Desk

          In the end user portal, , the departments are sorted by the date of creation of the department (or perhaps their id). Is there a way to choose the display order of the departments or at least to be able to sort them alphabetically?
        • COGS - Account showing negetive

          I have multiple COGS account and in these all there is one account is negetive so suggest why it is showing negetive value.?
        • Create CRM Deal from Books Quote and Auto Update Deal Stage

          I want to set up an automation where, whenever a Quote is created in Zoho Books, a Deal is automatically created in Zoho CRM with the Quote amount, customer details, and some custom fields from Zoho Books. Additionally, when the Sales Order is converted
        • %PaymentLink%

          Does not work. Software creates a BAD link. ....and yes payment options are turned on. Link on the invoice pdf once opened will work but this template is a joke.
        • Google Photos

          I am hoping that my question already has a fix. I current have Google synced accounts that I want to get away from. One in particular on is Google photos. Is there any software, or 3rd parties that I can join to back my photos up straight to specifically designated file in the ZOHO cloud that's tied to Docs? Please advise... Mike 
        • Zoho Books Items Categorisation/Grouping/Folder

          Is there a way to do items categorisation? a folder structure? Product Type A - Option 1/2/3 Product Type B - Option 1/2/3 Current problem : I have more than 50 items on the list, its hard for team to navigate.
        • Cash payments before invoice date

          We have been using zoho books for our hospitality business for some time and have been very happy with the system. However in 2025 an update was pushed through and we are now not able to record payments for invoices before the invoice date. the case scenario
        • Copy / Duplicate Workflow

          I have workflows setup that are very similar to each other. We have a monitoring system watching servers, and all notifications - no matter what client it is about - will come from a  noreply@ address which is not very helpful in having it auto assigned to the right account. I have setup a workflow that will change the contact name of the ticket (currently it would say noreply@) to the correct customer which is based on the subject line, as that mentions which server the alert it is about. I need
        • Transfer between two customers (Peters Rental account to Peters Private account)

          we are a Property Management company. Our customers have to accounts (registered as two customers - Peter Rental and Peter Private On the rental account all income and costs fron rental activities are noted. On the private account all private are noted
        • Automation#18: Automatically Fetch Values from Contacts to the Tickets Module

          Hello Everyone, Welcome to this week's edition, where you can seamlessly sync fields from the Contacts to the Tickets module. For efficient business operations, it's crucial to have details mapped across different modules. Zylker Secure offers antivirus
        • Charge multiple invoices

          We use auto-charge/recurring invoicing for 100's of clients. If we create a single manual invoice we can charge it to the credit card for these clients with the CC added to their recurring invoices. If a client has multiple outstanding invoices, is there a way to make one charge for all of the invoices instead of a separate charge to the cc for each invoice?
        • Handling/tracking escalation management in Zoho

          Hi all, I am working on finding a tool to register and track our escalation management process. Specifically, this is about client escalations, typically related to project delivery issues. The idea is that we could have some sort of form with core questions
        • Global Choice List share ownership

          I have created several forms that use one or more Global Choice Lists. These lists have been published to Org. I would like to allow one or more admins to edit the choices in these lists. Any help appreciated. Geoff
        • Setting up property management in Zoho Books

          Hi, I run a property management business that manages property complexes. There are multiple owners, some owning more than one property on the same complex. My role is to manage the fees they pay for maintenance of common areas, such as the swimming pool
        • Next Page