Function 56: Automatically enable the option for customers to pay via bank account

Function 56: Automatically enable the option for customers to pay via bank account



Hello everyone and welcome back to our series!

One of the key features of Zoho Books is its integration with multiple payment gateways, allowing you to receive online payments for your invoices. This ensures faster payments, automates payment tracking and bookkeeping, reduces the need for manual entry, and minimizes errors. Customers enjoy the convenience of paying invoices using credit cards or bank accounts (ACH), simplifying the payment process. To allow customers to pay via bank accounts, you must enable a specific option (see screenshot). 



If you or your employees miss to enable this option when creating a customer, they will only be able to pay their invoices using credit cards. To make ACH payments, they will need to contact you to have the option enabled and then retry the payment, causing unnecessary delays in your cash flow. To prevent this and have an additional layer of verification, you can implement today's custom function. This function will automatically enable the ACH payment option every time a new customer is created. This way, even if it is initially missed, the function will ensure the option is enabled.

Prerequisites: 

1. Create a Connection named "zbooks" to successfully execute the function. You can watch the GIF attached below to know how to create the connection.



2. For the "Allow customers to pay via their bank account" option to appear, you need to integrate at least one payment gateway that supports ACH payments.

Custom Function:

Navigate to Settings -> Automation -> Workflow Actions -> Custom Functions -> +New Custom Function > Add the function code from this GitHub link -> Save. 



Workflow Rule:

Go to Settings -> Automation -> Workflow Rules -> +New Workflow Rule and set up the workflow rule as shown below:-





In the final step of this workflow rule, associate the custom function you created and then hit Save.

This function can benefit all those businesses that receive ACH payments, as it automates the enabling of the ACH payment option for each new customer, reducing the potential for human error. If you need any help with implementing our functions, feel free to comment below or contact our Support team at support[at]zohobooks[dot]com. We're here to assist you!

Regards,
Shireen Farhana
Zoho Books




        • Recent Topics

        • Zoho Mail app update: Manage profile picture, Chinese (Traditional) language support

          Hello everyone! In the latest version (v3.1.9) of the Zoho Mail app update, we have brought in support to manage profile picture. You can now set/ modify the profile picture within the app. To add a new profile picture, please follow the below steps:

        • Reminders for Article Approval

          Is there a way to send reminders for approvers to review articles and approve/deny them? I'm not seeing that option anywhere.

        • Add Full-Screen Viewing for Quartz Recordings in the Client Interface

          Hi Zoho Team, We would like to request an enhancement to the Zoho Quartz client interface when viewing submitted recordings. Current Limitation: When viewing a Quartz recording from the client (user) interface, there is currently no option to switch the

        • 2025 Recap: A Year to Remember | Zoho Inventory

        • Important Update : Pipedrive deprecated fields no longer supported in Zoho Analytics

          Dear Pipedrive users, We would like to inform you about a recent update related to your Pipedrive integration with Zoho Analytics. The Pipedrive team has deprecated certain fields from their application. You can find more details in the official Pipedrive

        • Product Updates in Zoho Workplace applications | November 2025

          Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications this November. Zoho Mail Format comments easily using Slash Commands With Slash commands, you can easily format text, insert

        • Right-Click Pipeline to Open in New Tab

          Please add the ability to right-click on a pipeline to open it in a new tab

        • Adjusting Physical Inventory

          Not getting very far with support on this one, they say they are going to fix it but nothings happened since November. Please give this a thumbs up if you would like to see this feature or comment if you have some insight. Use Case: Inventory set to be

        • I need to Record Vatable amount and non vatable amount separately in zoho books in a single line

          I need to Record Vatable amount and non vatable amount separately in zoho books in a single line give me the customisation option and in invoice copy to customer the total amount should be inclusive 5%vat and no need to show the vatable and non vatable

        • sync views to sheet

          Im looking to sync my views aka reports in analytics to zoho sheets, when data is updated in analytics it also should be updated in sheets, till now zoho sheets only offer raw data connection and it is not enough as these reports are difficult to re-do

        • How to update the Status in a custom module?

          Hi, I have a custom module "cm_payment_registry" in Billing, I am trying to change the status which is "Draft" with: array = {"custom_status":"Approved"}; zoho.billing.update("cm_payment_registry",organization.get("organization_id"), XXXXXXXXXXXXXX, array,"connectionname");

        • Opening balances - Accounts Receivable and Payable

          Our accounting year starts on 1st August 2013 and I have a Trial Balance as at that date, including Accounts Receivableand Accounts Payable balances, broken down by each customer and supplier. Q1 - do I show my opening balance date as 31st July 2013 or

        • Replace Zoho Invoice with QuickBooks

          We are implementing Zoho FSM for a cleaning business in the US with 50+ field workers. This business has been using Quickbooks for accounting for decades and will not migrate to Zoho Books. A major issue in the integration is the US sales tax calculation.

        • 2025 Highlights: A Year of Steady Progress and Significant Developments

          As we come to the end of 2025, let's take a moment to reflect on the significant progress and developments we've made to improve your travel and expense management. In the Spotlight Introducing Online Booking (US edition only - Early access) Enable online

        • Function #42: Show the actual rate of items on invoices

          Hello everyone, and welcome back to our series! In Zoho Books, you have the ability to create Price Lists, wherein you can mark up and mark down the item rates by a specific percentage or set custom rates. Generally, when you apply a price list to an

        • Ability to Set Text Direction for Individual Cells in Zoho Sheet

          Dear Zoho Sheet Team, We hope you are doing well. We would like to request an enhancement in Zoho Sheet that allows users to set the text direction (right-to-left or left-to-right) for individual cells, similar to what is available in Google Sheets. Use

        • Warehouse fast processing

          Hey guys, would anyone be interested in something like the attached image ? If there's any interest I'd be willing to develop it further for others to use, it's much faster than using Zohos native solutions, it can part pack, pack in full, part ship,

        • Can I create a CODE 128 custom field for my items in Zoho Inventory and then use it for generating Sales Orders?

          Can anyone helps me, I don't want to use the SKU code for scanning my products.  ​Because all my products have a CODE-128 label attached.

        • Start/Stop Timmer in Chrome Extension

          The chrome extension is great and allows you to do allot however one of the most common things employees working on projects need to do is track their time. Having an easy start/stop timer to track time would be great.

        • Invalid collection string

          I haven't changed anything in one of my functions. I'm trying to run it manually and suddenly "Invalid collection string" appears. My code has 6 lines and the error says that the error is on 7th line. Why? What does this error mean? Nothing has been changed

        • Zoho Directory 2025: New Features | Security Enhancements | Enriched UI

          Hello everyone, Greetings from the Zoho Directory team! 2025 has been a highly successful year for Zoho Directory. We are delighted to introduce a fresh set of features, an enriched UI, and major product enhancements. These updates aim to deliver a smoother

        • zoho people 5 report

          How do I customize my report in Zoho People Report? I understand that I can get the results of multi-table queries through SQL join statements, but I don't know the relationship between each table. I tried to create a report using Attendance User Report

        • Leave Report Emailed Weekly

          I am wondering if someone knows how to have a report generated either weekly or monthly or both for department heads and ownership of upcoming employee leave. For instance, it would be nice to get an emailed report on Friday for the upcoming week of who

        • Zoho Flow Decision Continuing Despite Not Meeting Conditions

          I have a picklist field called Lead Status in the leads module, with the following lead Statuses: New Lead Attempted Contact - 1 Attempted Contact - 2 Attempted Contact - 3 Attempted Contact - 4 Attempted Contact - 5 Attempted Contact - 6 Attempted Contact

        • Tip #55- Accessibility Controls in Zoho Assist: Exploring Vision Settings- 'Insider Insights'

          As we approach the end of the year, it’s a good moment to reflect on how we can make our tools more inclusive and easier to use for everyone. Remote support often involves long hours in front of screens, varied lighting conditions, and users with different

        • Zoho Recruit Slow and Freezing on all screens

          We have had an issue with Zoho Recruit for weeks being extremely slow and at times freezing.  We have 100 mega internet, and I went into each computer and updated the virtual memory so there is more available.  Also restarted all computers daily.  Still having the issues.  Almost unable to work.

        • Credit Management: #2 Configuring Right Payment Terms for Credit Control

          Think about the last time you ordered something online and saw that little note at the checkout, "Pay on Delivery" or "Pay later". It's simple, but it actually sets the tone. As a business owner, you know exactly when payment is expected. Now, imagine

        • Dependent (Conditional) Fields in Zoho Bookings Forms

          Hello Zoho Bookings Team, Greetings, We would like to request the ability to create dependent (conditional) fields in Zoho Bookings registration forms. Current Limitation: There is currently no way to make one field’s available options depend on the value

        • Bug Report: Search fails to find existing notes after Evernote import

          Hello, I recently migrated from Evernote (~2600 notes across 23 notebooks), but the search functionality is currently broken. The Issue: I can manually browse to a specific note and see it exists. However, when I type the exact or partial title of that

        • Marketing Tip #13: Win repeat customers with post-purchase emails

          The relationship with your customer doesn’t end after the sale; that’s when it begins. A thoughtful post-purchase message shows customers you appreciate them, keeps your brand top of mind, and can even lead to another sale. You can thank them, ask for

        • Zoho Form

          I have problem with Zoho Form. One of form i don't received the PDF version. Others okay except this one. W904533

        • Create & Update Zoho Vault Passwords via Zoho Flow

          Hi Zoho Flow / Zoho Vault Team, We’d like to request an enhancement to the Zoho Vault integration in Zoho Flow. Current Limitation: At the moment, Zoho Flow supports only the following selected Zoho Vault actions, such as: Fetch passwords, Share passwords

        • Custom Related List Inside Zoho Books

          Hello, We can create the Related list inside the zoho books by the deluge code, I am sharing the reference code Please have a look may be it will help you. //..........Get Org Details organizationID = organization.get("organization_id"); Recordid = cm_g_a_data.get("module_record_id");

        • Migrate different zoho subscription to zoho one

          Dear We have different zoho subscription we need to migrate it to zoho one. Currently we are paying for zoho email, zoho expense, zoho payroll etc under different admin We need to move it too zoho one flexlible plan for all my employees

        • Features, Feedback and Votes

          We’re launching the Feedback Forum for our customers. This is 'THE' place where you can add everything you’d like to see in Zoho Books. If you don't find the specific feature you need, simply add it so others can also vote for it. While we cannot promise

        • Payment system for donations management

          I manage an organization where we receive donations from payers. Hence, there is no need to first create invoices and then create payments received against the invoices. What are the recommended best practices to do this in ZohoBooks?

        • There Might Be A Glitch in Determining If A String Represents A URL

          I suspect there might be a glitch in determining if a string represents a URL or not. For example, I cannot embed the following URL. Perhaps the exclamation mark or parentheses are the culprit? https://en.wikipedia.org/wiki/How_the_Grinch_Stole_Chri

        • Customer Management: #4 Enhance Customer Journey

          When Neha started DefineOps, a growing IT support and consulting firm, most of her work was straightforward. A client would sign up for a free version, decide whether the service works for them, and then either continue or discontinue. Billing was simple,

        • Android app sync problem - multiple devices have same problem

          Hello, I am having a problem with synchronization in the Android app. When I create a drawing, the data does not sync correctly—only a blank note is created without the drawing. I tested this on multiple devices, including phones and tablets, and the

        • Marketing Tip #1: Optimize item titles for SEO

          Your item title is the first thing both Google and shoppers notice. Instead of a generic “Leather Bag,” go for something detailed like “Handcrafted Leather Laptop Bag – Durable & Stylish.” This helps your items rank better in search results and instantly

        • Next Page