Tip #10- Install unattended agent using an installer link- 'Insider Insights'

Tip #10- Install unattended agent using an installer link- 'Insider Insights'

Welcome back! As always, Zoho Community is buzzing with fresh insights to turbocharge your remote work capabilities. Last week, we explored configuring devices for unattended access with Zoho Assist. Today, let's take a closer look at one specific method: using a deployment link.

When you need to access devices from a distance without anyone nearby, setting up unattended access is the key. This feature allows you to seamlessly connect to and manage devices remotely, eliminating the need for someone to be physically present. 

Here's how to configure unattended access using Zoho Assist:

  1. Once you have logged into the Zoho Assist website, you can select a method to install unattended agents on remote devices.

  1. Click on the Unattended Access tab on the top bar and choose Deployment and then click Deployment Link.


  2. You will see a link that you can Copy to the clipboard and share it with your customer through chat or IM. Alternatively, you can click Send to email the installer link. Feel free to customize the email as needed. You can even preview it before sending and save it as a template for future use.


  1. Next, get your customer involved by asking them to open the link and click Download. Once the file is downloaded, the customer has to double click on the downloaded file and run the application. Once executed, the configured computer will be added to your unattended computers' list. And just like that, you're set up to access and manage the computer remotely.

  1. Now you can go to Unattended Access and click CONNECT beside the newly added computer to start a remote access session.

There you have it: a quick and efficient method to configure a device for unattended access. Stay tuned for more deployment methods, packed with all the details you need to become a pro at configuring unattended devices.

 






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