Introducing Open Shifts (beta) in Zoho Workerly

Introducing Open Shifts (beta) in Zoho Workerly



We are excited to introduce Open Shifts (beta) in Zoho Workerly, which allows businesses to easily manage last-minute staffing needs. This feature is designed for industries with unpredictable shift schedules, such as healthcare, retail, and security. Open Shifts enable employees to claim available shifts, helping you fill vacancies quickly and without hassle.

What are Open Shifts?

Open Shifts are unassigned work slots that can be made available to your temps, allowing them to voluntarily pick up shifts that match their availability. This feature offers your temps more flexibility and control over their schedules while allowing you to fill urgent staffing requirements without time-consuming manual assignments.

Core Use Case

Let’s look at an example: You’re managing a retail business, and suddenly, you experience a surge in foot traffic during the holiday season. Your current staffing schedule can’t handle the increased demand. Instead of manually assigning extra shifts to temps who may not be available or suitable, you can post Open Shifts. These shifts will be visible to your temps who are eligible and available, allowing them to pick up the extra work at their convenience. This dynamic, self-service approach benefits both managers and temps have more autonomy over their schedules, and you ensure that your shifts are filled swiftly without additional coordination.

The Problem  

Staffing in dynamic industries is often unpredictable. There’s always the challenge of quickly finding available temps for sudden shift openings, which can disrupt operations and lower productivity.

The Solution  

Zoho Workerly’s Open Shifts feature empowers your temps to pick up available shifts, saving you the hassle of scrambling to find replacements. This feature ensures that your shifts are filled on time, with minimal management intervention.

Create Open Shifts

To create open shifts:

  1. Go to the shifts module and select the Temp's view.
  2. The Create Open Shifts option is available only when a job is filtered. Filter the job you’re working with to enable this feature.

  3. In the Shifts tab, an Open Shift row will appear above all listed temps. Click + Shift to create Open Shifts for the selected job. Additionally, you can view the total temp matches available for the job by selecting ##Total Matches.

  4. If required, apply criteria to Temp Filters to narrow down suitable temps, and click Done.

  5. Click Publish & Notify to finalize and save the Open Shifts.

  6. Once the Open Shifts are published, you can view the progress of the shift through a status chart. This chart breaks down the temps' responses as follows:
    1. Pending: The number of temps yet to respond to the shift invitation.
    2. Accepted: The number of temps who have accepted the shift.
    3. Rejected: The number of temps who have declined the shift.

Additionally, the chart provides real-time updates on filled positions out of the total number of required temps, helping you track how quickly the open shift is being filled.

Notes
Note:

Temp acceptance settings are applicable for existing jobs, but only new jobs will have the option to create Open Shifts. This distinction ensures that the Open Shift feature is available for newly created jobs while allowing temp acceptance rules to continue for ongoing jobs. 

Please note, this change will take effect after the beta version is fully released.

Benefits

  1. Empowers Temps: Temps can view and claim shifts that fit their schedule, giving them more autonomy and control over their work-life balance.  
  2. Fills Vacancies Fast: By encouraging temps to pick up shifts proactively, you minimize downtime and keep your business running smoothly, even during unexpected staffing shortages.
  3. Customizable Filtering: With advanced filters, you can ensure that the right temps see the right shifts, based on job requirements, skills, and availability.
  4. Works Across Industries: Whether in healthcare, retail, hospitality, or manufacturing, Open Shifts provides a versatile solution to your staffing needs.

By using Open Shifts, you can fill staffing gaps in real time and empower temps to manage their schedules for smooth business operations.

Questions? Suggestions? Feel free to leave a comment below or reach out to our support team at support@zohoworkerly.com.

Regards,
Team Zoho Workerly
 
 




        • Recent Topics

        • Send emails directly via Cases module

          Greetings all, The ability to send emails from the Cases module, which users have been eagerly anticipating, is now available, just like in the other modules. In Zoho CRM, Cases is a module specifically designed for managing support tickets. If your organization

        • Webinar Alert: Supercharge landing pages with data insights | Zoho LandingPage

          Every visitor to your landing page leaves behind valuable data, but are you leveraging it to improve conversions? Join our expert-led Landing Page Analytics webinar to learn how to track, analyze, and optimize landing page performance with Zoho LandingPage’s

        • Bulk Deletion of Zoho Projects Using Node.js and Zoho Projects API

          Zoho Projects currently does not provide a built-in option to delete multiple projects in bulk from the UI. When working with testing environments or large numbers of temporary projects, deleting them one by one becomes time-consuming. To address this,

        • Show unsubscribed contacts ?

          Hello, I would like to display the unsubscribed contacts. Unfortunately, I do not have this subscription type as described in the documentation (https://help.zoho.com/portal/en/kb/marketing-automation-2-0/user-guide/contacts/contact-management/articles/subscription-type-24-1-2024#Subscription_Type_field.)

        • Track Marketing Automation Campaigns in Zoho CRM

          Hello, I've been searching but haven't found the exact answer to this question. I am looking to track Marketing Automation email campaigns and activities inside of Zoho CRM. Use Case: Action: Prospect Submits A Lead Form Outcomes: Prospect created in

        • Validation rule for Date field

          The condition settings for a Date field are are absolutlly usless. Conditions can only be set for a specific date, which is logically ineffective in most cases. When setting a condition for a Date field, users usually need to compare the value relative

        • Easily map shift data fields during user imports

          Greetings all, You can now include all your shift-related data for your users without any hassle during user imports. With this enhancement, the Map Import Fields to Zoho CRM option includes all shift-related fields: Current Shift, Next Shift, and Shift

        • Unable to send

          Hello, I am unble to send any single email during the whole time due to the Zoho IP 136.143.188.16 being bloked by SpamCop.net Please help can somebody help me?

        • Adding new data to the sheet with most recent data being added to top row.

          I am using a form that I built from within sheets.  When the form is submitted, is it possible to have the data entered in (for example) row 2 (since row 1 is the heading) instead of being added into the next available row which should be hundreds of

        • How do you arrange order in which the speakers are listed in a session once they have been selected?

          Probably another simple thing I've missed but I can't find how to arrange the order in which the speakers are listed in a session once they have been selected. We usually want the speakers listed alphabetically by last name, but sometimes not. Once the

        • Product Updates in Zoho Workplace applications | February 2026

          Hello Workplace Community, Let’s take a look at the new features and enhancements that went live across all Workplace applications for the month of February. Zoho Mail Organize Personal Notes with Collections You can now create collections under My Personal

        • Introducing note actions and dynamic visibility in Kiosk Studio

          Hello all, We are introducing enhancements to Kiosk Studio that will improve the product scope and meet your custom needs more precisely. What's new? Add notes as Actions: You can add notes to CRM records as kiosk Actions, as well as insert merge fields

        • Regarding the Recipient Email change

          I was not being able to change the Recipient email. Kindly resolve the problem

        • Request to Customize Module Bar Placement in New Zoho CRM UI

          Hello Support and Zoho Community, I've been exploring the new UI of Zoho CRM "For Everyone" and have noticed a potential concern for my users. We are accustomed to having the module names displayed across the top, which made navigation more intuitive

        • kanban view for client portal

          Are kanban views an option for client portals? Access to Kanban views in the client portals would solve some mobile-compliant issues I have with the UI. Kanban functions very nicely on mobile and would be a super asset for my clients and vendors as they

        • 【Zoho CRM】サンドボックスのアップデート：メール送信トレイ機能の追加

          ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 CRMのサンドボックス（テスト環境）にメールの送信トレイ機能が追加されました。 本番環境でメール配信の前に、サンドボックスで送信される全てのメールを確認・検証できます。ワークフロー、承認プロセス、一括送信など、あらゆる送信パターンに対応しています。 「メールの送信トレイ」機能を使うと、顧客へ送信する前にメールの内容を事前確認できます。項目の欠落や書式の乱れなど、あらゆる問題をサンドボックス内でチェックできるため、本番環境でのトラブルを未然に防ぐことに役立ちます。

        • Force mandatory entry on one of two fields on Contacts

          We are finding our users aren't always entering a phone number or email address of a contact. We would like to make these fields mandatory but realize they won't always have both pieces of information, but should at least have one. Is there a way to make

        • How can I prevent having recepients from being added as contacts in Zoho Desk?

          How can I prevent having recepients from being automatically added as contacts in Zoho Desk? There's no option to disable this.

        • Agent Concern

          would like to ask the difference between an agent and a light agent. can a light agent close a ticket. thank you.

        • Train Zoho Answer Bot Based on Customer

          Hi all, Is it currently possible to mark Help Centre articles to a specific customer, and restrict the answer bot to only use relevant information if it is either marked as "General", or tagged for the specific customer in question? We currently have

        • Non-depreciating fixed asset

          Hi! There are non-depreciable fixed assets (e.g. land). It would be very useful to be able to create a new type of fixed asset (within the fixed assets module) with a ‘No depreciation’ depreciation method. There is always the option of recording land

        • Errorcode 554

          Hello, I am unble to send any single email during the whole time due to the Zoho IP 136.143.188.16 being blocked by SpamCop. Please can somebody help me?

        • Spamcop

          Have been trying to email several of our clients and many of our emails keep getting bounced back with an error that states: ERROR CODE :550 - "JunkMail rejected - sender4-op-o16.zoho.com [136.143.188.16]:17694 is in an RBL: Blocked - see spamcop.net/bl.shtml?136.143.188.16"

        • Will Zoho Search work with Zoho Learn

          Currently, Zoho Search only works with Zoho Wiki which will be phased out.  Moving forward, will Zoho Search be enabled for Zoho Learn? Thanks.

        • How to use filters on all products page? Or even a category page?

          Hello, I am trying to create some filters so users can use filters to find products they are looking for. So what i am trying is to create a filter according to price lets say. So if i define it this way i am expecting to see this filter option on category

        • audio and video comments in tasks in zoho projects

          Hi, is it planned to have the ability to post audio and video comments? the whatsapp wechat format of communicating is a reality... tools like zoho project would facilitate a lot teamwork by facilitating the way in which we can give feedback in audio and video rather than only text. thx!

        • Zoho Projects app update: Voice notes for Tasks and Bugs module

          Hello everyone! In the latest version(v3.9.37) of the Zoho Projects Android app update, we have introduced voice notes for the Tasks and Bugs module. The voice notes can be added as an attachment or can be transcribed into text. Recording and attaching

        • Boas práticas de desenvolvimento em Deluge

          O Deluge (Data Enriched Language for the Universal Grid Environment) é a linguagem de script utilizada em diversas aplicações do ecossistema Zoho, como Zoho Creator, Zoho CRM, Zoho Books e Zoho Flow. Ela foi projetada para permitir automações rápidas

        • Seeking a WhatsApp Business App (not API) Zoho CRM integration

          We have a business need to integrated WhatsApp Business App (not API) into Zoho CRM to centrally manage communications between our Sales team and Leads & Contact. Is there a reputable integration available for this scenario of ours? Core features we would

        • Zoho Sign 2025–2026: What's new and what's next

          Hello! Every year at Zoho Sign, we work hard to make document signing and agreement execution easy for all users. This year we sat down with our head of product, Mr. Subramanian Thayumanasamy, to discuss what we delivered in 2025 and our goals for 2026.

        • Creditos API

          Queria saber se alguém poderia me ajudar a resolver um problema na compra e utilização de créditos de mensagens API do WhatsApp. ja tentei todos o tutoriais porem não consegui realizar a compre, pois ao clicar no botão de comprar créditos aparece a mensagem

        • Intergrating multi location Square account with Zoho Books

          Hi, I have one Square account but has multiple locations. I would like to integrate that account and show aggregated sales in zoho books. How can I do that? thanks.

        • Emails being blocked / spamcop

          Hello, I am unablr to send any single email during the whole time due to the Zoho IP 136.143.188.16 being blocked by SpamCop.net Please help on this.

        • Zoho IP blocked by SpamCop 136.143.188.16

          Hello, I am unble to send any single email during the whole time due to the Zoho IP 136.143.188.16 being blocjed by SpamCop.net Please help on this.

        • Is there a way to configure dark mode for Campaigns emails that go out to customers?

          I've found a lot of information on how to configure dark mode for my (The user) personal Zoho workspace and email, but is there any way to edit dark mode settings on emails that we send out to customers via campaigns?  We sent out a test email the other

        • Can I hide empty Contact fields from view?

          Some contacts have a lot of empty fields, others are mostly filled. Is there a way I can hide/show empty fields without changing the actual Layout? I would like to de-clutter my view, and also be able to add information later as I am able. I would be

        • Auto-publish job openings on my Zoho Recruit Careers Website

          I have developed a script using the Zoho Recruit API that successfully inserts new jobOpening records to my Zoho Recruit website, but my goal is to auto-publish to the Careers Website. The jobOpening field data shows two possible candidates to make this

        • Credit Card Terminal for Zoho Books

          Hello, Instead of punching the credit card number manually for customer payment, do you have a third-party hardware credit card reader that works with Braintree? Thank You

        • How do you print out the invoices comments

          I have some invoices where i need to print out the comments that show when reminders and etc were sent how do we print those out in Zoho Books.

        • Feature Request: Enable Custom PDF Layout Editor for All Modules (Including Package Slips)

          Hello Zoho Community and Product Team, I am writing to share a suggestion that would significantly enhance the customization capabilities within Zoho Books. We all appreciate the power of the Custom PDF Layouts (the "New" template engine) that allows

        • Next Page