Kaizen #91: Dynamic Lookup filters using Client Script

Kaizen #91: Dynamic Lookup filters using Client Script

Hello everyone!

Welcome back to another captivating Kaizen post.  In this post, we will explore the process of implementing lookup filters using Client Script. 

What is a dynamic lookup filter?

 A dynamic lookup filter is a feature that allows you to specify conditions or rules for filtering the options displayed in a lookup field based on the values of other fields or related data . It dynamically adjusts the available lookup options to provide a more targeted and relevant selection for users.  It enables a more intuitive user experience by presenting only relevant choices based on the user's selections. Not by just using the field value on that page, you can also filter the results of the lookup with current date/time, logged-in user, or any custom condition that you can handle using Client Script. You can achieve this in Create, Edit, Detail (Standard) and Clone pages.

You can apply dynamic filters to the following fields using Client Script.
  • lookup fields
  • sub-form lookup fields 

Use Case 1 -Lookup field filter in a form

Consider a Manufacturing company, ABC. The Admin wants to get the list of accounts that have the Account Type as Vendor for the lookup field name "Linked Account" in the Leads module only for standard layout.

Solution
  • Go to Setup > Developer Space > Client Script. Click +New Script.
  • Specify the details to create a script and click Next



 You can filter the list of Accounts visible in the lookup field using the ZDK setcriteria() , so that only the accounts of Account Type Vendor will be visible when the user clicks the lookup icon. 

  • Go to Setup > Developer Space > Client Script. Click +New Script.
  • Specify the details to create a script and click Next .
  • Enter the following script in the Client Script IDE and click save.

  var field_obj = ZDK.Page.getField('Linked_Account');
 field_obj.setCriteria("(Account_Type:equals:Vendor)", { filterOnSearch: true });

You should use the ZDK setCriteria  along with the filter condition, in order to apply filters.

setCriteria() ZDK


You can view the ZDK Documentations in the Library section of Client Script IDE

Here is how the Client Script works.




Use Case 2 - Dynamic lookup filter in a sub-form

Zylker is a health care company. The Admin wants to list the available instruments in the lookup field " Instrument Name " based on the type of Instrument that a service agent selects in the field "Type" only for standard layout. For example, if the service agent selects the Type as "Surgical Instruments", then he should be allowed to choose only instruments of such type in the subform.

Solution:

  • Go to Setup > Developer Space > Client Script. Click +New Script.
  • Specify the details to create a script and click Next .

  • Enter the following script in the Client Script IDE and click save .

var Product = ZDK.Page.getSubform("Product_list").getField("Product_Name");
Product.setCriteria("(Product_Category:equals:"+value+")", { filterOnSearch: true });

  • Here, based on the value the user selects in the "Product Category" , the Product Name will be displayed by picking the Instruments from Product module where the category is equal to the user selection.
  • Here is how the Client Script works.

You should use setCriteria ZDK in order to apply filters for lookup fields in Client Script.

Now, you may wonder what about Lookup filters of the field properties in layouts, when to use them and what is the difference.

Here is the comparison which shows when to use lookup filters in Client Script!
( Please note that this comparison holds good as on June 2023, there may be updates made to below features )

Lookup filters in field properties
Lookup filters in Client Script
 
Use this when you want to apply filters based on entity criteria.
Use this when you want to apply filter based on user selected field value.
 
The filter criteria is specific to the module . i.e The lookup  filter will be the same for all the layouts of the module.

The filter criteria is specific to the layout. i.e The lookup filter will be not be the same for all the layouts of the module. 

Sample use case

You can use this when you want to apply filters where you know the values involved in the criteria like 
Created Date is Today, List the Accounts where the account Type is 'Supplier', Modified by Logged in user.

Sample use case

You can use Client Script when the criteria depends on user selection like to list the available instruments in the lookup field "Instrument Name" based on the type of Instrument that user selects in the field "Type". 

We hope you found this post useful. We will meet you next week with another interesting topic!

If you have any questions let us know in the comment section.
Cheers!




      • Sticky Posts

      • Kaizen #197: Frequently Asked Questions on GraphQL APIs

        🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
      • Kaizen #198: Using Client Script for Custom Validation in Blueprint

        Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
      • Celebrating 200 posts of Kaizen! Share your ideas for the milestone post

        Hello Developers, We launched the Kaizen series in 2019 to share helpful content to support your Zoho CRM development journey. Staying true to its spirit—Kaizen Series: Continuous Improvement for Developer Experience—we've shared everything from FAQs
      • Kaizen #193: Creating different fields in Zoho CRM through API

        🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
      • Client Script | Update - Introducing Commands in Client Script!

        Have you ever wished you could trigger Client Script from contexts other than just the supported pages and events? Have you ever wanted to leverage the advantage of Client Script at your finger tip? Discover the power of Client Script - Commands! Commands

        • Recent Topics

        • More admin control over user profiles

          It's important for our company, and I'm sure many others, to keep our users inline with our branding and professional appearance. It would be useful for administrators to have more control over profile aspects such as: Profile image User names Email signatures
        • Please Make Zoho CRM Cadences Flexible: Allow Inserting and Reordering Follow-Up Steps

          Sales processes are not static. We test, learn, and adapt as customers respond differently than expected. Right now, Zoho Cadences do not support inserting a new step between existing follow-ups or changing the type of an existing primary step. If I realize
        • Changing the Default Search Criteria for Finding Duplicates

          Hey everyone, is it possible to adjust the default search criteria for finding and merging duplicate records? Right now, CRM uses some (in my opinion nonsensical) fields as search criteria for duplicate records which do nothing except dilute the results.
        • Clear Tag & Linking Between Quotes and Sales Orders

          Hi Zoho Team, In Zoho Books, when a quote is converted into a sales order, it would be extremely useful to have: A clear tag/indicator on the quote showing that it has been converted into a sales order. A direct link in the sales order back to the originating
        • Zoho Books Sandbox environment

          Hello. Is there a free sandbox environment for the developers using Zoho Books API? I am working on the Zoho Books add-on and currently not ready to buy a premium service - maybe later when my add-on will start to bring money. Right now I just need a
        • Add Direct Ticket Link to Zoho Help Center Portal in Email Replies

          Hi Zoho Support Team, We hope you're doing well. We’d like to request a small but valuable improvement to enhance the usability of the Zoho Help Center portal (https://help.zoho.com/portal/en/myarea). Currently, when someone from Zoho replies to a support
        • [Webinar] Deluge Learning Series - AI-Powered Automation using Zoho Deluge and Gemini

          We’re excited to invite you to an exclusive 1-hour webinar where we’ll demonstrate how to bring the power of Google’s Gemini AI into your Zoho ecosystem using Deluge scripting. Whether you're looking to automate data extraction from PDFs or dynamically
        • Connecting Zoho Inventory to ShipStation

          we are looking for someone to help connect via API shipStation with Zoho inventory. Any ideas? Thanks. Uri
        • Subform edits don't appear in parent record timeline?

          Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
        • New in Cadences: Option to Resume or Restart follow-ups when re-enrolling records into a Cadence, and specify custom un-enrollment criteria

          Managing follow-ups effectively involves understanding the appropriate timing for reaching out, as well as knowing when to take a break and resume later, or deciding if it's necessary to start the follow-up process anew. With two significant enhancements
        • Im Stuck in an EDIT ONLY WITH WIZARD issue

          So I found Wizards to be a really helpful tool in minimizing the exposure of redundant, superfluous fields to staff that would never otherwise have to edit those fields. My issue is, that when the record (in this case a lead) is created with a wizard,
        • Account upgrade

          Good evening, I upgraded my account and paid for it. From standard to professional. Unfortunately after the paiment my account was not upgraded. Please your advise. Best Regards Erik van Staverden
        • How to set ALL default dates of my organization to DD-MM-YYYY format?

          All replies to this question comes from a time where the UI was different. It's extremely frustrating not being able to find how to do this simple setting change. I want everything and everyone in my organizations to have DD-MM-YYYY date format by default.
        • How can I sync from Zoho Projects into an existing Zoho Sprints project?

          Hi I have managed to integrate Zoho Projects with Zoho Sprints and I can see that the integration works as a project was created in Zoho Sprints. But, what I would like to do is to sync into an existing Zoho Sprints project. Is there a way to make that
        • Can we generate APK and IOS app?

          Dears, I want to know the availability to develop the app on zoho and after that .. generate the APK or IOS app  and after that I added them to play store or IOS store.. Is it possible to do this .. I want not to use zoho app or let my customers use it. thanks 
        • Zoho Subform Workflows onAdd of Row

          Suppose I have a form with attached workflows onLoad. If I use the form as a subform, will it inherit the workflows or do I need to create new ones onAdd of row?
        • Session Expired

          I constantly get "Session Expired" and need to relogin or close and open the application again. This gets really frustrating during the day. Is this something that can be solved? This really makes me want to leave the app as it is no go to need to reopen
        • Super Admin removal

          I brought a sub, and I gave the Super admin rights to a person who is no longer with us, so I need to change, and I need to make myself the Super admin
        • Better Notes Commenting

          Hi, I'd like to suggest better collaboration tools for NOTES. The current notes section for Accounts, Contacts and Deals is not ideally suitable for any degree of communication or collaboration. When responding to a note, there is no ability to leave
        • Exporting Templates

          I have just spent 2 hours creating a project template for a Netsuite configuration, and want to share it with other Zoho Projects users - who have a different account. Is there any way to do this?
        • Power of Automation:: Streamline Associated Teams based on the Task Owner update.

          Hello Everyone, A Custom function is a user-written set of code to achieve a specific requirement. Set the required conditions needed as when to trigger using the Workflow rules (be it Tasks / Project) and associate the custom function to it. Requirement:
        • No Response from Zoho Support in 8 Days - Typical?

          I have a couple of issues I'm trying to work through. Initially, I was getting support from support@zohofsm.com, but I have not received a response in 8 days (11 on another question). Is this typical? Can I pay for support? For context, I am not spamming
        • Add QUOTE OWNER profile image to a Quote Template

          I can add their email address.. phone number, DOB. I need to add a users profile picture so when they assign a template to a quote they own it adds their picture to the cover page. I've tried hacking a solution together but there has to be an easier way.
        • Zoho Connections Desk API relative URL PATTERN_NOT_MATCHED

          While i am trying to do this: async function fetchTicketsFromDesk(timeFilter = 'current_month') { try { const response = await ZOHO.CRM.CONNECTION.invoke("desk_connection", { url: "/api/v1/tickets", method: "GET", }); const data = response.details ? JSON.parse(response.details)
        • Zoho CRM - Custom Views for Portal Users

          I'm looking for an option to customise custom views for portal users in CRM. It would be great if "portal user" was a permission on custom views.
        • 【参加無料】10/17(金) 東京 ユーザ交流会 Vol.3 参加登録 受付開始!

          ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 10/17(金)に、東京・新橋で「東京 ユーザー交流会 Vol.3」を開催します! 今回のユーザー事例セッションのテーマは、「Zoho Flowを活用した他社の決済サービスとの連携事例」です。 さらに、Zoho Flowに限らず、Analytics や Campaigns などの多彩なZohoサービスの活用方法について、豊富なご経験をもとにご紹介いただきます。 また、Zoho社員セッションでは、Zoho CRMを活用して日々の営業業務を効率化する具体的な事例をお話しします。業界を問わず、幅広い方にご参考いただける内容となっています!
        • Zoho Meeting Plug compatibility with newer versions of Outlook

          Documentation states that the zoho meeting plug in for outlook is only compatible with versions up to Outlook 2019 What is available to users of more up to date versions of outlook/office 365?
        • Getting Attachments in Zoho Desk via API

          Is there a way to get attachments into Zoho Desk via an API?      We have a process by which a zoho survey gets sent to the user as a link in a notification.    The survey has several upload fields where they can upload pdf documents.    I've created
        • Introducing Zoho's own SMS gateway

          We're thrilled to announce the launch of our own SMS gateway feature within Zoho Marketing Automation! This new feature enables seamless SMS campaign management alongside your email marketing initiatives, providing a more integrated and efficient way
        • Embedding in Desk articles

          We would like to embed documents in our Desk articles. When we use an iframe for the embed, we get scrollbars and a frame border. Neither of those is acceptable. I've spoken with the Desk Support team about what we want and they tell me that it cannot
        • Zoho CRM button to download images from image upload field

          Hello, I am trying to create a button in Zoho CRM that I can place in my record details view for each record and use it to download all images in the image upload fields. I tried deluge, client scripts and even with a widget, but feel lost, could not
        • Mass Update Contacts In Zoho Campaigns

          Is there a way to mass update contacts in zoho campaigns? I want to be able to change the content of a field for a few hundred contacts, and can't go through all of them individually.
        • report showing assignment type

          Hi, We've created a number of workflows to allow us to auto assign tickets to agents based on keywords and other criteria. I'm struggling to create a report that would show me what is the percentage of tickets that are assigned automatically via workflows
        • Option to Disable Knowledge Base Section in Feedback Widget Popup Hello Zoho Desk Team

          Hello Zoho Desk Team, How are you? We are actively using Zoho Desk and would like to make more use of the Feedback Widget. One of the ways we implement it is through the popup option. At the moment, the popup always displays the Knowledge Base section,
        • Placeholders in Ticket Templates

          We should be able to use placeholders in ticket templates. When we create a new ticket, our description field is shown to the client in the email they receive.  It would be very handy to be able to personalize that description field in our ticket templates to pull in the name of the client that the ticket is for. Using them in the subject field as well, so we can auto populate Account Names, etc. 
        • when the record is created the tag want to Show as Opportunity how i achive this using Deluge Script

          In the quotation i have the work flow schedule for create opportunity record in the module , on that time the quotation tag select as opportunity created. How i achive this using Deluge Script . this like i want to Do tag1 = Map(); tag1.put("name","Nurturing
        • Delete a channel

          I need delete a channel in tickets.
        • Copy / Duplicate Workflow

          I have workflows setup that are very similar to each other. We have a monitoring system watching servers, and all notifications - no matter what client it is about - will come from a  noreply@ address which is not very helpful in having it auto assigned to the right account. I have setup a workflow that will change the contact name of the ticket (currently it would say noreply@) to the correct customer which is based on the subject line, as that mentions which server the alert it is about. I need
        • Subtasks don't update parent task's times

          Hi there: I've recently upgraded to premium and check that subtasks completion % don't update the proportional completion of the parent tasks related to it.  We've been challenging with the problem of having to update twice or sometimes 3 times the completion of the related tasks. I've seen posts similar to this, of 3 years old.  Is there any roadmap for making this happen in a future release? Thanx César Ratto Lima, Perú.
        • Should I Use DMARC?

          When I configure Zoho Mail's DMARC settings, it's mandatory to fill in the RUA and RUF (Aggregate notification email address*, Forensic notification email address*) addresses. When we enter an email address in these fields, we receive reports from the
        • Next Page