Mail is no longer populating CRM contacts

Mail is no longer populating CRM contacts

Hi!

For the last few days, my mail hasn't been populating my CRM contacts. Even people I email multiple times per day.

In fact, it keeps trying to send mail to myself.

Notice, I started typing Amy and only got as far as, "Am" and it suggested myself.

Mail populates myself.

I've cleared by history and cache and restarted my computer multiple times.

Will you let me know what I need to do on my end? It's frustrating to have to go into the contact record to copy the email to then paste into the email message.

Thank you!

Kelly


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