The month that was at Zoho Workplace | August 2023

The month that was at Zoho Workplace | August 2023

Hello Community,

Hope you're all doing good and staying safe. The Zoho Workplace applications have got quite a few new features and enhancements for the month of August, 2023.

Let's take a quick look at them:

Zoho Mail

Prevent your catch-all from getting spammed

Are you worried that the catch-all mailbox of your organization is flooded with spam emails from a specific email address? We've got you covered! Zoho Mail now allows you to exclude the email address spamming your catch-all mailbox and prevent those emails from getting into your catch-all mailbox.

Zoho Calendar

Skip the back and forths- Know the availability of all your participants in one shot

With the Participants availability option, you can now check whether all your participants are available for the time you pick. You can also choose from the next 5 best possible timeslots in which all the participants are available.

Zoho Calendar now speaks your language - More Indian languages supported

With the improved multilingual support, you can now use Zoho Calendar in your local Indian language. Sanskrit, Konkani, Manipuri, Maithili, Bodo, Santali, and Dogri are now supported by Zoho Calendar.

Bring your calendars together- Introducing Zoho Calendar and Outlook calendar synchronisation

Using Outlook Calendar sync, you can now manage both your Outlook calendar and Zoho calendar in one place, from where you can add/edit/delete events in Outlook calendar. You can manage both calendars together with ease and schedule events perfectly without having to jump between tabs.

Keep your team informed by setting up Out of Office in your calendar

When you take days off from work, whether it's for a holiday, a business trip, or any other reason, it is always a good idea to update your calendar so that no one tries to schedule a meeting with you or add you to an event. You can now quickly set up an Out-of-Office Event to notify your contacts that you won't be available for a few days or even a few hours.

Zoho WorkDrive

Enhanced file upload capabilities in WorkDrive

WorkDrive makes the process of uploading large files smoother and more reliable by dividing them into smaller segments or chunks. This improvement enables users to seamlessly upload larger files and resume uploads after interruptions, even when the internet connection is unreliable.

Zoho Cliq

Noise cancellation for your calls and meetings

Whether you're in a bustling office or a noisy coffee shop, enjoy uninterrupted and focused communication by cutting out unnecessary external noise, with our background noise cancellation technology. You can turn it on in the "Calls & Meetings" settings.

Zoho Sheet

Alternate keyboard shortcuts in Zoho Sheet

Work seamlessly on your spreadsheets with Zoho Sheet's new alternate keys for shortcuts similar to your browser's. Use these keyboard shortcuts without interfering with your browser's shortcuts.

Please try out the new features and enhancements. Let us know your valuable feedback and suggestions in the comments below.

Follow us on Twitter, LinkedIn and Instagram for regular updates.


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