Product Updates - January 2025 | Zoho Workplace

Product Updates - January 2025 | Zoho Workplace

Hello Workplace Community,

We are excited to announce the release of new features and enhancements across all Workplace Products this January. Let's check them out:

Zoho Mail

OAuth Identity Verification for SecurePass Email Access

With the latest update in Mail, accessing SecurePass emails from your organization is easier than ever. Now, you can verify your identity with a simple OAuth login, eliminating the need for authentication OTP to access your email content.

Super Compact View for Shared Mailbox Emails

View more emails at once in your Shared Mailbox with the new super compact view.

Increased Character Limit for Comments

The character limit for comments in emails and streams on Mail has been increased from 100,000 characters to 16,000,000, allowing for far more detailed communication.

Zoho Cliq

File cleanup with Networks

File cleanup is now available in Networks, allowing network admins to manage storage efficiently. They can remove unnecessary files to free up space and upgrade storage when needed.

Meeting network statistics

Meeting network statistics are now available on the Zoho Cliq Android app, allowing you to monitor your network performance during meetings. With clear metrics and an easy-to-understand score, you can quickly determine if any lag is caused by your network.

Bot calls in PagerDuty extension

The PagerDuty extension now supports bot calls, allowing for immediate voice communication during critical incidents. This enhancement will help with faster response times and more effective incident management.

Zoho Writer

Collaborate on Writer Without Zoho Accounts

Easily collaborate with users who don't have a Zoho account, enabling them to comment, track changes, and contribute to your documents securely. 

Mermaid extension for Zoho Writer

Generate different types of diagrams such as flow charts, sequences, and ER diagrams and insert them in your documents without switching tabs.

Zoho Connect

Group Dashboard Insights Overview

From managing member engagement to tracking events and announcements, stay on top of what’s happening in your group with everything in one place.

Do try out the features, enhancements and feel free to share any feedback or suggestions you may have in the comments section given below.

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