RESTRICTIONS

RESTRICTIONS

How can I restrict my company users from adding other users (who are not part of my organization) in contact list and restrict direct messages

      • Sticky Posts

      • New in Zoho Chat : Search for contacts, files, links & conversations with the all new powerful 'Smart Search' bar.

        With the newly revamped 'Smart Search' bar in Zoho Chat, we have made your search for contacts, chats, files and links super quick and easy using Search Quantifiers.   Search for a contact or specific conversations using quantifiers, such as, from: @user_name - to find chats or channel conversations received from a specific user. to: @user_name - to find chats or channel conversations sent to a specific user. in: #channel_name - to find a particular instance in a channel. in: #chat_name - to find
      • New in Zoho Chat: Threaded conversation at its finest best

        Perform effective team communication in Zoho Chat with our new 'Reply' option.   Converse and stay focussed on the parent conversation, rather than getting entangled in the web of several, never-ending sub threads.   To reply to a certain message, all you need to do is hover to the left hand side of the message. Then, click on the three dots to open a pop up menu. Here, click on the Reply button and type the reply to the message in the compose box and press Enter.   Voila, that was pretty simple. 
      • Changes in Cliq iOS app notification due to iOS 13 and Xcode 11

        Hello everyone! With the iOS 13 update, Apple has updated its policy on usage of VoIP push notifications. Over the past few months, we tried our best to provide a similar experience with the updated policy.  Changes in iOS 13:  With iOS 13, Apple mandates all VoIP push notifications to be reported to the CallKit framework as a new call. If a VoIP push notification is not reported to the CallKit within a designated time window, iOS will terminate the app. If enough VoIP push notifications are not
      • What's new in Zoho Cliq - June 2020 updates

        Hello again, everyone! I'm back to share with you the recent feature improvements and updates that we've pulled together for enhancing your experience in Cliq. Here's what's new this June for you all in Cliq's web and iOS app! New on Cliq Web: Drag and drop files to a chat in your left side panel   Now you can drag and drop attachments from your open conversation window to a specific chat or channel in the left side menu without opening it. Swift up actions and collaborate efficiently with Cliq's
      • 4 Things You Should Do Once You Get Started with Cliq

        Hey there, new user!  You've successfully logged in and set up your organization and you're all set to start working. What's next? Buckle up because here are 4 essential things you need to do first in order to get the most out of your Cliq experience:   1. Invite your colleagues   Now that you've set up your Cliq for business, you need to bring in all your employees, of course, because how else can you collaborate with them?   To invite your colleagues to Cliq, head on over to the Admin Panel which

        • Recent Topics

        • Prevent invalid entries in forms using Form Field Validations

          Greetings, Forms are crucial for collecting customer information, but inaccurate or improperly formatted submissions can disrupt your business operations. Imagine a phone number entered as random text, an email address missing its domain, or a date field
        • Kaizen #181 - Mandating Subform Data for Blueprint Transitions using Widget

          Hello Developers! Welcome back to another week of Kaizen! This time, we are tackling a common challenge on how to enforce subform data from a different module before allowing a blueprint transition in Zoho CRM Deals module. Many CRM workflows require
        • Bad change: Zoho Notebook Android app requiring Google Play Store login

          I have been a Zoho user for a decade or so, and a One subscriber for several years. There are always areas for improvement, but on the whole, I've been quite happy with it. A big part of my choice to go wtih Zoho is that I value data privacy, and try
        • Add Facebook Pages Triggers and Actions in Zoho Flow

          Hi, We would like to request an enhancement in Zoho Flow to support Facebook Pages triggers and actions. Why Facebook Pages Integration is Important Facebook remains one of the most significant social media platforms for businesses, offering powerful
        • Deal Updated by Workflow Rule/Automated Function does NOT Trigger Zoho FLOW!!

          We have multiple Flows setup that are triggered by "Updated Deal" in Zoho CRM. These have worked great. Recently, in Zoho CRM, we set up a workflow rule to update a field based on date/time field. NOW, when the workflow rule triggers and automatically updates a field in Zoho Deals, that does NOT trigger to Zoho Flow. This needs to be fixed! The reason we set this automated function within the workflow rule to update a field is so that could trigger a specific flow within Zoho Flow to do stuff. But
        • Réactivation du compte

          Bonjour, Suite à un problème de dysfonctionnement sur mon note book ZOHO dû peut-être à une réinitialisation du smartphone, j’ai pensé avoir peut-être téléchargé un mauvais note book et j’ai téléchargé le CRM et me suis aperçue de suite qu’il ne correspondait
        • Trying to add Products from Accounts subform

          Hi, I have the following script to to add separate Products from a subform in an Account record. There is data in the subform, but I keep getting the error "No records were added". Please advise. string related_list.relateBuyerCriteria(String accountId)
        • Richer search experience in CRM with precise results, followup actions, and AskZia

          [Updated on 25 July 2024] This enhancement was in early access. Now, we've started enabling it in a phased manner for customers. It is now available for customers in AU, JP, and CN DCs who are using Enterprise edition or below. [Updated on 10 Dec 2024]
        • How to deduct expenses from a payment

          I am trying to take a gross invoice payment in Zoho Books, deduct some expenses from it, and get to the net amount in one transaction. I can do it as multiple transactions but that won't match my bank account entry. Any help is greatly appreciated!
        • How to update a custom checkbox field on Deals created only during Lead Conversion?

          Hello, I’m trying to solve a specific scenario in Zoho CRM: I have a custom checkbox field on my Deal record. I want this checkbox to be automatically set to “true” ONLY if the Deal was created during the Lead Conversion process. However, if a Deal is
        • "Fail to update" error in Zoho Notebook

          I am getting a "fail to update" error repeatedly in Notebook when I try to update one of my existing notes with a screenshot. Are there limitations on how large a note can be or what can be included in a file?
        • 【参加無料】3/19 東京ユーザ交流会 参加登録 受付開始!(新橋開催)

          ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 3月19日(水)に東京、新橋でユーザー交流会を開催します! 今年最初のユーザー交流会 東京・新橋では、Zoho Champion の松井さん、鈴田さんが登壇します。 Zoho CRM活用事例のセッション、参加者同士で自社の活用・運用について情報交換ができるグループワークや、CRM / Marketing Automationに関するパネルディスカッションも予定しています。 ーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーーー
        • Presence of draft messages are not obvious

          I can't count how many times this has happened to me.  It's at least 20 or 30 times. I go to compose a message to a customer on a ticket, I think I hit "send" but maybe it didn't register, or I moved off the tab for another task and then closed the tab
        • カスタム関数で新規レコードを作成する際のレイアウト指定方法

          受注書からカスタムボタンで発注書を作成する関数を設定し運用しています。 発注書の新規レコード作成時に、標準(Standard)以外のレイアウトを指定したいのですが、設定がうまくいかず悩んでおります。 https://help.zoho.com/portal/en/community/topic/record-layout-and-api https://help.zoho.com/portal/en/community/topic/solution-deluge-script-to-determine-the-default-layout-for-a-given-user-to-be-used-when-creating-a-new-record
        • Customer Fields Mandatory

          Hello, please give us the ability to make certain fields under customer information a mandatory entry. We sell engine blocks so it is important for us to have the customer's full name on the invoice so we can track who an engine was sold to, because engines
        • Update ticket via import.

          Hi Zwitch team imported my tickets from freshdesk. Nice job but there is 2 pb 1st: we made mistake in agent email then ticket of this agent are unassined after zwitch import 2nd : zwitch does not take time entries. Then I got an idea. I exported from
        • How to have sub heads in Salary account

          Hi How can i have sub heads under salary account, we tried but it is not allowing us to create sub heads Thanks Alka
        • Whatsapp groups support

          Hi Can we use whatsapp groups with zoho desk I have managed to link whatsapp channel , howeer when i connect my whatsapp number in a group, it does not trigger a ticket in zoho desk. thank you
        • how to create link between Zoho Form and Zoho Tables

          We use Zoho Form to collect data from clients, and how to set link to upload certain data to Zoho Tables automatically while a form is submitted. It will make the whole process effectively.
        • What's new - Reminder and Sorting

          Greetings from the Notebook Team,   We're happy to announce that you can now set reminders for individual note cards and sort your notes. These additions are available in the latest version of Notebook, across devices.   Reminders: Sometimes after taking a note you need to be reminded about it. We can remind you through email and push notifications. To set a reminder, simply open a note, tap the three dot icon at the bottom right, and select "Set a Reminder."   Note Sorting: Finding and organizing
        • Make collecting payments from your customers in Bigin easier with payment links

          Greetings, Efficient payment collection is crucial for business success. Bigin already helps your businesses manage and sell products effectively, but we can further enhance this by making payment collection easier. This integrated payment feature lets
        • SalesIQ

          Hello, Anyone, please guide us how we can integrate salesIQ with shopify I have contact SalesIQ team they said its possible with PLUG, some please guide us how we can create PLUG and create flows like order status, product recommendation, if visitor ask
        • How to join a meeting?

          One to one calls work perfectly fine within Trident. Though I see no option to initiate or join a scheduled multi-user meeting there. If a meeting is already in progress then a click on "Join Meeting" buttons takes me to the browser instead of joining
        • Embedding social media feed into a website

          Are there any tools or widgets available from Zoho that will allow embedding live social media feeds to a website?
        • zoho One authentification sends SMS to former phone number

          As admin I changed the phone number of an employee on her zoho one account. Unfortunately, zoho authentification still asks the user for a code sent to the former phone number. The user deleted the browser cache several times, but we have no idea why
        • Base Currency Adjustment - Mark Transaction as Something Other than Unreconciled

          Not a very concise title, but it describes the issue pretty well. Basically, when a Base Currency Adjustment is made, the transaction is recorded in the register of the account in question (as it should be). It's marked as "Manually Added", which makes
        • Please Add StatusIQ to Zoho One

          Hi Zoho One Team, I hope you're doing well. We would like to request the inclusion of Zoho StatusIQ as part of the Zoho One suite. Since StatusIQ is already a Zoho product, integrating it into Zoho One would provide organizations with a powerful tool
        • How to do the equivalent of object.Parent.Grandparent.Field in Creator?

          I have a form with a parent form and I frequently want to access the parent form data from the UI. One concrete example is an Inventory report. The Inventory has a Product and the product has a classification. I would like to display inventory.Product.Classification
        • how to get the status of customer in the customer portal using deluge script

          From the knowledge I knew, thisapp.portal.profileForUser(); This script able to get the permission of the customer. But, how to get the status of customer (the status I referred is Approved Customer, Pending Customer and Unconfirmed Customer) using the
        • Zoho Finance Workshop 2025 is Happening Now!

          Hello everyone! 👋 We’re thrilled to announce that the Zoho Finance Workshop 2025 has officially started, and we've already wrapped up the event in Chennai, our home ground! After an amazing session, we're geared up to visit more cities in India and take
        • Zoho Inventory: Get Items with sotck on hand in different warehouses in a single shot

          Hello, Is there a way to get all the items with their stock properties per warehouse in a single API call? I'm trying to use this: https://inventory.zoho.com/api/v1/items?organization_id=organizationId it's returning: "item_id": "2767260000000074112",
        • Social Selling: LinkedIn Unified Inbox within SalesInbox

          Can you add LinkedIn Unified Inbox to CRM SalesInbox - this would enable managing LinkedIn Connections Messaging Directly from SalesInbox - adding leads, creating contacts and or potentials within CRM from Linkedin conversations Examples of LinkedIn inbox
        • Unable to integrate Whatsapp Messaging into Zoho CRM - Business Messaging

          Hello, I want to set up Business Messaging in our Zoho CRM and am struggling to set it up. I have logged into the account and our facebook business page, our business shows in the dropdown for WhatsApp Business Account but does not for WhatsApp Business
        • Automatic field update for Date field with current date + 5 business days?

          I have a custom module which has several stages, and each stage has a deadline. How can I go about updating the "Deadline Date" field to be the current date + 5 business days? Cant find a way to do this with Flow or Blueprints
        • How Come Deals/Potentials records retrieved using deluge integration functions don't contain 'Pipeline' value but API Get Recrods request DOES return Pipeline

          Hello, Seems like several places this question can be asked so I'll give it a shot here. When using zoho.crm.getRecordById() deluge function and retrieving a record from the Deals/Potentials module the returned data does not include any info about the
        • How to track email open/clicks/bounces in campaigns in Zoho CRM

          I have sent out a mass email to contacts in my campaign on Zoho CRM. I get a signal notification every time an email is opened, clicked or bounced, but this does not automatically update the Campaign Member Status to the appropriate value. Is there a
        • [Resolved] Bug Subform delete row ?

          Hi, I noticed that there was a delay when deleting a row from a subform. I have a script that updates price fields, but when I delete a row, the first row isn't updated, but it is updated on the second row deleted. Here's a video, as well as my script.
        • What's New in Zoho Analytics - March 2025

          Hello Users, We're back with the latest set of enhancements and improvements aimed at improving your analytics experience. Common Query Table Expression (CTE) support in Query Tables We’ve added support for Common Table Expressions (CTE) in Query Tables,
        • Free Webinar Alert! Transforming Enterprise Workflows with Zoho Workplace and Projects

          Hello everyone! We have exciting news on our webinar front. Our next Workplace webinar is here, and this time, we're collaborating with Zoho Projects. We'll showcase how this powerful integration can be the perfect solution for your seamless project management
        • Client Script $Crm.user.role returning undefined

          Hey all! I have a client script I'm trying to run based off of the user's role. I'm able to use the following: var fname = $Crm.user.first_name; To properly return a first name when logging in the console, but whenever I try the same with $Crm.user.role
        • Next Page