The month that was at Zoho Workplace | October 2021

The month that was at Zoho Workplace | October 2021

Dear community, 

Howdy!

Hope you are well and safe. At Zoho Workplace, we have added some new updates. Check them out and let us know what you think. 

Your emails organised better!

Zoho Mail groups all your emails with respect to dates. You can scroll referring the labelled day, month or year to find the email you are looking for. Be in an email from yesterday or last year, find it in a jiffy. 

Co-host your meetings now.

You can add your teammate to co-host the meetings you schedule. The co-host can start and conduct the meetings even in your absence. The meeting recordings can be managed under the Meeting tab and shared publicly. Learn more.

Catch-all and notify for group addresses!

When you configure the Catch-all and Notification address, previously you can only select a user email address. You can now set up a group email address too. And each time, an email is sent to a mismatched group name, the notification mails are sent to the group address. Learn more.

View storage information from Users listing!

Besides the organisation user's personal information, you can now view storage information like each user's storage plan, used-up storage and additional storage from the Users tab in the Admin Console. Know more.

If you have any questions, suggestions or feedback, drop them in the comments below. 










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