The Social Wall: May 2025

The Social Wall: May 2025


Hey everyone,
We're excited to share some powerful updates for the month of May! Let's take a look!

Reply to your Instagram and Facebook comments privately through direct messages

Are you tired of cluttered comment threads or exposing customer queries in public? We've got your back! You can now reply to Instagram and Facebook comments privately through direct messages.

Whether it's sharing custom pricing, addressing sensitive queries, or simply wanting to keep things personal, this helps you take conversations one-on-one to provide a personalized experience.

Where can you find this?
  1. The Posts tab (on individual comments)
  2. The Inbox tab (with direct access to comment threads)
  3. The Messages tab (to track and manage all conversations)
Private replies help you maintain clean public posts while enhancing customer engagement through one-on-one communication.


Manage Facebook Ad comments from your inbox!

You can view and respond to comments from your Facebook Ad account directly within the inbox tab!

All comments from your Facebook ads will now appear alongside your regular post comments. As long as the Facebook page associated with the ad is connected to Zoho Social, you can manage every comment in your inbox tab. Engage with your audience faster and never miss out on ad conversations again!





      • Sticky Posts

      • The Social Wall: October 2025

        Hello everyone, As we head toward the end of the year, we’re bringing you a few updates to help give your social media efforts a strong finish. This month, we’re rolling out new enhancements across both the web and mobile app. Post Preview Have you ever

      • The Social Wall: September 2025

        Hello everyone, As we step into the fall season, some major updates are on the horizon. Meanwhile, here are the exciting updates we rolled out this September. Approvals in iOS Managing approvals just got more seamless on mobile. With this update, the

      • The Social Wall: August 2025

        Hello everyone, As summer ends, Zoho Social is gearing up for some exciting, bigger updates lined up for the months ahead. While those are in the works, we rolled out a few handy feature updates in August to keep your social media management running smoothly.

      • The Social Wall: July 2025

        Hello everyone! July has brought some exciting new updates to Zoho Social. From powerful enhancements in the Social Toolkit to new capabilities in the mobile app, we’ve packed this month with features designed to help you level up your social media presence.

      • The Social Wall: June 2025

        Hello everyone, We’re back with June Zoho Social highlights. This month brought some exciting feature updates—especially within the Social Toolkit—to enhance your social media presence. We engaged with several MSME companies through community meet-ups

        • Recent Topics

        • Any Impact of Amazon Listings API on E-commerce Integration?

          Amazon sent the following message about changes to their APIs. Our only Amazon app / integration is Zoho Inventory's eCommerce for Amazon US, so the message below in bold gives us concerns about if Amazon's warning is referencing Zoho's Amazon US integration.

        • Working with Products that are non-tangible

          How does one create a 'service' in products? Is there a way to disable inventory functions for things like Sofware as a service? The services module doesn't look to be much help either. Not sure how to do this in CRM

        • ePOD Devices

          Has anyone tried and tested and devices that deliver ePOD (electronic proof of delivery)? We would like our drivers to use an ePOD device to get the customer signature The app should then be capable of updating the sales order to show delivery.

        • API Integration

          Why are we unable to do API Integration for Job borads

        • Remind/Recall Document API

          When I recall a document through the Sign API, I would like to be able to specify the reason that gets sent in the user notification email. Same with including a unique message when sending a document reminder through the API. Is there a way to include

        • Zoho Books API Creating Invoice and Address API

          I'm trying to create an invoice with zoho books api and i get the following error: Error creating invoice in Zoho Books: { message: 'Request failed with status code 400', details: { code: 15, message: 'Please ensure that the "billing_address" has less

        • Convert Multiple PO in 1 Bill

          Does anyone know how to convert multiple POs in 1 Bill? Thank you

        • merge the Multiple POs to single PO if Vendor of PO"s --in Zoho Inventory

          HI Merge the Multiple POs to single PO if Vendor of PO"s are Same ----in Zoho inventory Please provide any work around to achive this .

        • How to add categories to community

          In my Community, I would like to add several Categories but I don't readily see how this is accomplished. Currently, I have one category in my community with several forums. But I would like to add more categories. Thanks.

        • Knowledgeable Image Quality is very poor, any recommendations how to improve this?

          Hi All, We are looking at migrating our current knowledge base to Zoho so it can be kept in one location. Our current KB utilises a lot of images to try and make it easier for users and less wordy. Unfortunately, when I upload an image within an article,

        • Assistance Required: Displaying Dynamic HTML Table in Zoho Creator Dashboard Page

          I am currently stuck while creating a custom dashboard page in Zoho Creator. I want to display a designed HTML table showing Teacher Registration data with this condition: If Total Allowed Leaves < 10, display those teachers in the table. Page Scripts

        • Visibility of Custom Questions in the Question Pool

          A colleague is adding our own questions in the question pool for our Employee Engagement survey, but I can't see the questions she has entered, even after refreshing the webpage. Are the custom questions in the question pool only visible to the one who

        • campaigns contact lists not exporting

          I'm trying to export a specific lead source from my contract list in 'campaigns'. Every time I have to do this the contacts won't export. I have done a search and selected the specific contacts I want to export. The box appears to choose the file type,

        • Recipient Field on replies doesn't update with Contact change

          Some emails that come into our system come from an online form and the sender address is a noreply@whateverthedomainis.org So in order to reply to the original sender, we need to update/change the contact for the tickets. However, after we change the

        • Multicolumns fields for native forms

          It would be nice to be able to create forms with multiple columns. Currently, each field occupies a single column, which makes a fairly complex form seem too long.

        • Assign values to hidden fields in native forms

          It would be great to be able to assign values (static or dynamic) to hidden fields in a form. Currently, I can only assign a value via the URL. I currently have a form integrated with a webhook, but I don't have a way to send useful form data as parameters,

        • Migrating Email Content to a Shared Mailbox Address

          I am moving my email to Zoho Mail (currently hosted through GoDaddy). I have created a user (me) and I have also created a "Shared Mailbox" Group (through the admin panel) with an email address I will be using as an organization address. My personal email

        • Live webinar: Mastering financial presentations with Zoho Show

          Hey there finance professionals! We know many of you are currently knee-deep in report creation mode to wrap up the fiscal year for your organization. Creating a presentation to communicate essential financial data isn’t simple, with all the calculations,

        • Zoho Desk Android app update: Accessing the guided conversation bots in the IM module

          Hello everyone! In the latest version(v2.9.8) of the Zoho Desk Android app update, we have brought in support for Guided conversation bots within the IM Module. These bots use predefined conversation flows to automate initial responses, handle routine

        • Zoho Analytics Embed - Zoomed Right In?

          Hey all, I am using the Zoho Show app on an android TV and cannot figure out why, but the Zoho Analytics embed is zoomed right in. When I preview on my laptop it looks fine, when I go in and edit the code, it looks zoomed? Then when it displays on the

        • Assistance with Image File Upload in Zoho Creator

          Hi , I'm building an application for storyboard creation using Zoho Creator, integrating Gemini AI for automated image generation. In the "Generate Frame" form, user inputs are collected to construct image prompts. Current Workflow: On Validation (Form

        • Migrating all email accounts from cpanel shared hosting and email boxes to zoho

          I have already read previous articles posted on this forum but none of them suit my needs.So i am currently working for a small company. The company website runs on cPanel shared hosting and the company page is a WordPress website. I recently redesigned

        • Domain Change from apkbark.com to apkbark.io – Do I Need to Setup Zoho Mail Again?

          I recently migrated my website from the old domain https://apkbark.com to the new domain https://apkbark.io. The Zoho Mail setup was previously configured and working perfectly on the old domain. Now I would like to know: Will my Zoho Mail setup automatically

        • How to add different type of revenue under sales ?

          How to add different type of revenue under sales ?

        • Types of Revenue

          i have different types of revenue , I want to see under sales in different categories , while preparing invoice I want to allocated if possible

        • Zoho books account recovery

          I had submitted a request to restore zohobooks account, but I am yet to get a feedback till now. The email addresses used to access the zohobooks can not access it again. I don't know what went wrong. I need quick attention to this. More details are provided

        • Payments calendar for receivables and liabilities by due dates

          Hello guys! What method can you recommend for tracking and planning future payments against expected income? We operate on the principle - we expect some income this month, then we look at what expenses are due this month and pay accordingly. I've seen

        • Email Search

          Has search stopped working for people? Searched on Zoho email content, I get nothing back. Signed out and back in, still same issues

        • Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

          Why should you attend? This year, Zoholics Europe 2025 is putting data analysis centre stage. With a dedicated workshop designed to answer all your data-related questions, you’ll gain practical skills, real-time solutions, and expert insights that you

        • how i can update client_secret or refresh_token in case if my was stolen?

          i want to know how i can protect my data on this case

        • [Webinar] CoCreator – Generative AI-Assisted Application Development in Zoho Creator

          Hello Creators! The Zoho Developer Community is hosting a webinar on CoCreator – Generative AI-Assisted Application Development to showcase our latest AI capabilities. What's this about? It's all about our latest AI capabilities in Zoho Creator. Instead

        • custom fields not populating from deluge script into invoice

          Hello, I've created some Deluge script that is meant to take a few inputted invoice custom fields and calculate a few others. I can see when I execute the function that my inputted custom fields are being passed, yet im still ending up with all "null"

        • Using English But Dropdowns in Thai

          We have selected English in Settings but all of the dropdown boxes are in Thai. How do i change this? The organization is based in Thailand and we are using the THB as our currency, but need the dropdowns to be in English. Please help! 🙏

        • Introducing Import Contract API

          We are excited to introduce the Import Contract API in Zoho Contracts. Here's a brief overview: Import Contract API The Import Contract API allows you to import contracts directly into Zoho Contracts in any of the following states: Draft Signed Active

        • Cambio de Plane

          Tenia un plan gratuito, hice una actualización a un plan de pago, salí por completo y entre nuevamente, pero no me deja corregir, pagar o modificar las facturas que había realizado en el modo de prueba. Me da el siguiente error: Factura de proveedor se

        • Better integration between Zoho CRM and Zoho Bookings

          I've noticed that when a meeting which was created in Zoho Bookings is updated by a sales person in Zoho CRM, the change is not reflected back into Zoho Bookings. I have raised this with support who advised that meetings created in Bookings need to be

        • Why is there a limit to JSONString of less 100 characters

          having this problem.

        • Enhanced crash reporting in Zoho Apptics

          All app crashes have the same sad ending: The app dies while the user still wants to use it. But the reason behind each crash? They vary every time. Identifying the root cause and fixing it is already hard work for your dev team. What makes it harder?

        • Description column in the "all expenses" overview page?

          Hi! I'm new to Zoho Books and accounting. I'm surprised there doesn't seem to have a proper "description" field for the expenses, only "notes", and that I can't have such a description visible on the overview page. So that I can quickly visualize my expenses...

        • Only Default Administrator Profile can Convert Estimates Zoho Finance

          In Zoho Finance Only the Default Administrator Profile can convert the Estimates A different Profile with the Admin level permission cannot convert the Estimate of someone else to a Sales Order, Only and only the default Administrator Profile Why is that

        • Next Page