V 2.2: Introducing Android app, Zoho CRM integration for online meeting, export reports for webinars, and a lot more.

V 2.2: Introducing Android app, Zoho CRM integration for online meeting, export reports for webinars, and a lot more.

Hello There,

We're constantly rolling out new features and enhancements in Zoho Meeting. Here are a list of new features and enhancements rolled out in this month (May 2018).

Zoho Meeting add-on for Zoho CRM
We have come up with a tighter integration for online meetings with Zoho CRM events. You can now schedule and host meetings; invite your CRM leads, contacts, or users; and view recordings and reports in your CRM portal. You can also access all those meetings in your Zoho Meeting portal. This comes as an add-on to Zoho CRM paid and trial users. You can try it free for 14 days, after which you can get this add-on at just $1/user/month.  See how to setup the add-on .



Introducing Android App
We are happy to announce our new android app for web meetings. You can start a meeting from your computer or iOS devices and your participants can join your meeting from their android devices using our android app.  Get the Zoho Meeting app from the play store to join a web meeting.

Introducing Report Generation for Webinars
We have good news for those who've waited for the downloadable webinar reports functionality in Zoho Meeting. You can now generate various reports like registrants, attendees, polls, Q&As, and performance reports for your webinar from the Webinar Analytics section. All the reports are downloadable in XLS and CSV formats.


Enhanced connection speed and stability
We are continuously focused on improving performance, stability, and connection speed. We have made some enhancements to the server connections and added new protocols to improve the stability of audio/video connections, so you'll see an improvement in the connection speed.

Screen Quality Improvements
We have come up with a new implementation to enhance the screen sharing quality. This helps your attendees by reducing blurriness, browser memory consumption, and bandwidth usage..  This feature is currently available in our early access servers. Contact support@zohomeeting.com to enable this feature on your account.

Enhanced Google Chrome extentions
Keep all your Zoho Meeting events handy. The Google Chrome extension for Zoho Meeting is now fully-featured with your meetings and webinars. You can start instant meetings, schedule a meeting or webinar, and view and start the upcoming meetings and webinars.  Add the chrome extension now and get quick access to your Zoho Meeting sessions.



Hold Phone Audio Conferencing
You can now hold phone audio conferencing with Zoho Meeting. Once you schedule meeting and invite participants, the audio conference details will be sent to the invitees along with the invitation email. Your participants can join the conference directly from the phone using international numbers and conference code without joining from the web. However for security reasons the presenter has to start the meeting from the web. This feature is currently available in our early access servers. Contact support to enable this feature on your account.

Meeting Duration
As requested, we have now added meeting duration. You can now set the duration of your meeting, ranging from fifteen minutes to three hours, while scheduling. This will be sent along with the invitation email so your meeting participants can plan accordingly.

Exit Session
We have now introduced the option to end the meeting or webinar at the bottom left of the Presenter app. Your meeting participants/webinar attendees will be notified once you exit the session.

Other enhancements and bug fixes.

Web App
  • Changed the font style in our web app.
  • Updated the certificates for the app servers.
  • Moved to the latest security milestone.
  • Audio details are now sent along with the invitation email.
  • Updated the meeting reminder email template.
  • The webinar registrants list is now displayed in the order of registered time.
  • Polls results for the webinars started by other members or admin are now visible to organization admin. 
  • Fixed the issue of webinar confirmation emails getting phishing notification and landing in spam folders in Gmail.
  • Fixed the issue of own audio conference details not sent along with the invitation email .
  • Fixed the issue of the participant name not being reflected while joining from embed meeting widget.
  • Fixed the issue of showing the time in milliseconds in reminder email.
  • Fixed the failure to display registrants list in upcoming webinars page when there are more than 20 registrants.
  • Fixed the inability to choose presenters while scheduling or rescheduling meeting from the Internet Explorer browser.
  • Fixed the issue of showing previous poll results for the star rating to the participants, unless someone votes.
  • Fixed the issue of not showing the earlier poll activity in the participant app.
 
Timezones and calendar bug fixes
  • Fixed the issue of not showing the timezone in My Recordings list.
  • Fixed the issue with adding events using "Add to calendar" option after registering for a webinar.
  • Failure to add event to Outlook Calendar has been fixed.
  • Fixed the issue of showing incorrect scheduled meeting time in Google Calendar.
  • Fixed the issue of meetings getting missed in Google Calendar.
  • Email no longer gets triggered from invitation email in Gmail after turning the settings off. 
  • Restored option to add ICS file to the email calendar using RSVP.

Presenter/Participant App
  • Fixed the issue with not getting reconnected automatically while switching network.
  • Fixed multiple issues with participant app in Firefox 59 version, like server connection, audio problem, and switching presenters during webinar. 
  • Fixed the issue of showing attendee as null while joining the meeting from desktop app.
  • Restored option to connect audio when there is a problem with video or webcam.
  • Fixed the issues with Give Control like app getting crashed and missing characters while typing fast from participants computer.
  • Restored option to go back from phone audio in the initial landing for video disabled users.
  • Fixed the issue of "Screen Share" button being disabled when the screen is not shared.
  • Fixed the issue with garbled text for other language attendee name/chat message in presenter and participant app.
  • Fixed the issue of audio/video and screen sharing permissions getting lost for the switched presenter when reloading the page.
  • Fixed the issue of skipping slides during a presentation in webinar.
  • Fixed the usability issues with mute/unmute in presenter/participant app. 
  • Fixed the issue of page not loading for browsers with other languages in cookie.

Desktop App
  • Added option to choose monitors while sharing the screen. 
  • Made the launcher compatible with higher versions of Mac OS.

Media and conference Server
  • Updated the latest certificates in the servers.
  • IVR messages are refined and tuned for phone conferencing.
  • Duplicate participant connections are better handled now such that the most recent connection is considered as the actual participant and the same will be notified to the earlier duplicate participant.
  • Fixed the issue of missing the attendees name in the list while reconnecting to the webinar. 

iOS App
  • Fixed the issue with audio/video not working for participants joining a meeting from computer for a meeting started from ios app.

Do try out few meetings and webinars, and drop us your feedback and suggestions. 





        • Recent Topics

        • Multiple clients in one project

          Hi team, What is the possibility to have more than one client to be linked for one project in the Zoho Books? Our business model is to have a project, and this project have expenses/bills, as well, we issue invoices for this same project to several customers.

        • Workdrive on Android - Gallery Photo Backups

          Hello, Is there any way of backing up the photos on my android phone directly to a specific folder on Workdrive? Assuming i have the workdrive app installed on the phone in question. Emma

        • Rendering PDF to view on page

          My company upload lots of PDF files onto Zoho. But every time we open it, it downloads the file instead of viewing it on the web page. Does Zoho allow uploaded PDF files to be rendered to view on web page yet? I've been trying to use <embed> or <object> but it cannot be loaded.  (similar thread: https://help.zoho.com/portal/community/topic/how-to-open-a-pdf-file-of-a-view-in-preview-mode)

        • Dynamically Fetching Lookup Field Display Value

          I have an audit trail form, Audit_Changes, that tracks old vs new values across different forms. For lookup fields, the old/new value is the ID, but I also need the display value. What's a best practice for dynamically fetching the display value of the

        • Ability to Create New Items When Zoho Trident is Minimized via tray or taskbar icon

          Allow users to create new items (emails, calendar events, tasks, etc.) directly from the system tray icon or by right clicking the task bar icon, even when the window is minimized or not actively running in the foreground. This enables quick access to

        • I can not see Undeliverable emails from my Mass Email Leads activity in CRM

          I am sending email templates and I can not see the Undeliverables? I only receive the "Out of Office" replies and any manual replies from the lead. Can you please let me know where the Undeliverable emails are sent so I can use the information to clean up the database?

        • Select Zoho Contacts as Meeting Participants in Zoho Cliq

          Hello Zoho Cliq Team, We hope you're doing well. We would like to request an enhancement to the meeting scheduling functionality in Zoho Cliq. Current Limitation: When scheduling a meeting in Zoho Cliq, participants can only be selected from: Organization

        • Ability to Select External Users from Participants List When Scheduling Meetings

          Hello Zoho Cliq Team, We hope you're doing well. We would like to request an enhancement to the meeting scheduling experience in Zoho Cliq. Current Limitation when scheduling a meeting in Zoho Cliq: External users can be selected from the list only under

        • Kaizen #212 - Map Dependency Fields in Zoho CRM using APIs

          Hi Everyone!! Welcome back to another week of Kaizen series! Over the past few weeks, we have been addressing your questions and feedback shared through our Kaizen 200th feedback form. Thank you for your continued engagement and thoughtful queries. We

        • Outdated state in mexico

          Hello Zoho team, the drop down to add the state for customers, when they introduce their state in mexico has a city named “Distrito Federal” that name changed many years ago to “ciudad de mexico”. could you please update this so my clients can find the

        • Is anyone using Zoho Flow with airtable?

          I need to build a flow that collects data from airtable and uses some of that data to create folders and files in google drive. I have fully function version of this in zapier and want to migrate to zoho. I am trying to perform a very basic fetch from

        • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

          Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first

        • Meet Canvas' Grid component: Your easiest way to build responsive record templates

          Visual design can be exciting—until you're knee-deep in the details. Whether it's aligning text boxes to prevent overlaps, fixing negative space, or simply making sure the right data stands out, just ironing out inconsistencies takes a lot of moving parts.

        • Best way to share/download presentation files in Zoho without losing formatting?

          Hello Zoho Community, I often work with PPT/PDF files in Zoho Docs and share them with colleagues. While PDFs usually give a direct download option, I’ve noticed that PPT/PPTX files sometimes only open in the viewer without a clear download link. Is there

        • Workflow Failure - Notifications

          Good afternoon, I have just experienced an error whereby a Workflow failed, for a reason currently unknown. The problem is that one of my users had to flag this manually (thankfully he's very thorough) and this otherwise would have flown under the radar.

        • Introducing Bin Locations In Zoho Inventory

          Hello users, We are excited to let you know that your wait for the Bin Locations feature has now come to an end! Yes, you heard us right! We are here to introduce the much-awaited Bin Locations now in Zoho Inventory. But before we dive into the feature

        • Error "Invalid client task found corresponding properties" only when triggered from workflow ?

          Hi All, I am facing an error message I never encountered previously: Error in executing On Add - On Load script Error in executing thisapp.get_all_projects_api_call function. Line:(2) Error in executing thisapp.getAccessTokenFromRefreshToken function.

        • How to interpret Campaign report statistics - definitions/explanation

          I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/Open

        • Feature request - pin or flag note

          Hi, It would be great if you could either pin or flag one or more notes so that they remain visible when there are a bunch of notes and some get hidden in the list. Sometimes you are looking for a particular name that gets lost in a bunch of less important

        • Schedule a Call by Date and Time when a specific lead status is selected

          Hi Wanting to create a workflow where a call can be scheduled by date & time when a specific lead status is selected. Can only currently set the date by Due Date - Trigger Date - Plus 'x' day(s) Thanks

        • Zoho CRM's Copy Customization functionality now works across DCs, for customized accounts, and more

          Availability This feature is available in Standard, Professional, Enterprise, and Ultimate editions. These changes have been rolled out to all users in all DCs. For more information, please refer to these help documents: Overview | Instructions Hello

        • How can I bold text on Zoho Forms submit buttons?

          In the old theme builder, I could bold the text on a form's submit button. With the new theme builder, I can only change the text of the header or fields in the form, and not the button itself.

        • Hiding Pre-defined Views

          You can enhance Zoho with custom views - but you cannot hide the pre-defined views. Most users focus on 4 or 5 views. Right now for EVERY user EVERY time they want to move to one of their 4 or 5 views - they have to scroll down past a long list of pre-defined views - we don't use ANY of the pre-defined views. Adding the feature to allow a predefined view to be hidden completely or only visible to certain users would be a big improvement in usability for Zoho CRM. This feature is already available

        • Rich-text fields in Zoho CRM

          Hello everyone, We're thrilled to announce an important enhancement that will significantly enhance the readability and formatting capabilities of your information: rich text options for multi-line fields. With this update, you can now enjoy a more versatile

        • [Integration Edition] Deluge Learning Series – Third-Party Integrations with Deluge | October 2025

          We’re excited to continue this three-month edition of the Deluge Learning Series: Session 1 – Integrating Zoho Apps with Deluge Using Built-In Integration Tasks Session 2 – Integrating Zoho Apps with Deluge Using invokeURL and invokeAPI Session 3 – Third-Party

        • Feature Request: Tag, Search, and Report on Individual Private Comments

          Zoho Desk Team, First, I want to say that we are extensive users of Zoho Desk and it is a core part of our support operations. We rely heavily on the private comments feature for internal communication, knowledge sharing, and maintaining a clear history

        • Zoho CRM Community Digest - August 2025 | Part 2

          Hello Everyone! Here's a quick round-up of handy tips, clever workarounds, and product updates from late August. Product Updates: Meeting Enhancements in Zoho CRM! Track whether a meeting is online, in-office, or at the client’s location using the new

        • Assistance Needed: Ticket Status Not Updating and Sorting by Last Customer Reply in Zoho Desk

          Hello, I’m facing two issues in Zoho Desk that I’d like your guidance on: Ticket Status Not Updating: When a customer replies to a ticket, the status does not change to Reopened. Instead, it remains in Waiting on Customer, even after the customer’s response

        • Round robin

          Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should I

        • Time Entry Notifications

          Hi All - I have support staff who place notes of their work in the time entry section of Zoho Desk. Is there a specific workflow or setting I need to enable to have the ticket holder updated via email when an entry is saved?

        • Change text in help desk

          Hi, Please let me know how can i change the this text, see screenshot.

        • Customer happiness customisation

          Hi, I was wondering if it's possible to somehow customise to whom and when customer happiness request is sent? Can you enable it only for selected tickets for example based on workflow or any other criteria (customer name, tag or anything else)? Also

        • No Zoho Support Response in Months

          I want to say that I love Zoho FSM, Books, and CRM, but the support is scary bad. About 2-3 months ago, I emailed Zoho FSM support with two specific issues I needed help with, and I have still not received one single response. I also submitted a support

        • Has anyone built a custom AI support agent inside Zoho (SalesIQ/Zobot)?

          Hi all, I’ve been experimenting with building my own AI support assistant and wanted to see if anyone here has tackled something similar within Zoho. Right now, I’ve set up a Retrieval-Augmented Generation (RAG) pipeline outside of Zoho using FAISS. It

        • Null

          If a result is null how do I make it so that a custom error pops up instead of the default error? Can someone write an example as if I were using the script builder?

        • Format a "return" message

          Good day, Is there a way to format the message of the "return" function in CRM deluge script?

        • Change Last Name to not required in Leads

          I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for

        • Having Trouble Opening The Candidate Portal

          Recently am having trouble opening the Candidate Portal. It keeps loading but cannot display any widgets. Tried Safari, Chrome and Edge. Non of them work. Please solve the problem ASAP.

        • Tip of the Week - Spot Risky Sales with Conditional Formatting

          In Zoho Analytics, small tweaks can lead to big insights. One such feature is Conditional formatting based on other columns, your key to instantly spotting where sales success is overshadowed by product returns. Our tip this week shows you how to apply

        • How do I duplicate / copy a campaign

          I am evaluation Zoho Campaigns and sent an email to one of my personal email accounts from Zoho Campaigns.  It went into my junk file in Hotmail. I want to duplicate that same (1-page) campaign and send it to another of my personal accounts to try to

        • Next Page