Start met Zoho One

Start met Zoho One



Welkom op de community-pagina van Zoho One, hét besturingssysteem voor bedrijven. Op deze pagina geven wij een korte introductie over Zoho One. Daarnaast geven wij een aantal tips om te starten met deze besturingssysteem.

Tegenwoordig zijn Cloud-oplossingen niet meer weg te denken uit onze samenleving. Voor elke activiteit heb je een tegenwoordig een app. Bij elke app heb je te maken met zaken rondom toegankelijkheid, privacy, integratie, database en noem maar het op. Wat er gebeurt is dat je een mengelmoes krijgt van verschillende applicaties die op meerdere manier met elkaar verbonden zijn.



Met Zoho One beschik je over één geïntegreerd systeem om de uiteenlopende activiteiten van jouw bedrijf om te zetten naar een meer verbonden en flexibele organisatie. Een suite waarbij je de beschikking hebt over meer dan 45 verschillende soorten apps voor diverse afdelingen om je bedrijf naar een hoger niveau te tillen. Van Sales tot aan Marketing, van HR tot Finance. En dit allemaal onder één ecosysteem.




Het aantal beschikbare apps in Zoho One kan best overweldigend. Daarom geven we graag een aantal tips om mee te beginnen:

1. Doel
Bepaal voor jezelf wat uw doel is en richt je apps daarop in. Het is heel verleidelijk om te starten met verschillende apps, maar daardoor is de kans groot dat je het overzicht verliest. Bepaal dus daarom eerst jouw doel en kies vervolgens die apps die hier op aansluiten.

2. Start klein
Wij raden onze klanten aan om klein te beginnen en daarom te starten één app per afdeling. Wij raden aan om te starten met Zoho CRM voor Sales, Zoho People voor HR, Zoho Campaigns voor Marketing. Indien jouw bedrijf bekend is met de Agile manier van werken dan raden wij jou aan om Zoho Sprints uit te proberen. Klik hier voor een overzicht van alle apps.

Een handige hulpmiddel voor het stellen van prioriteiten is de MoSCoW-methode. Elke letter in deze methode staat ergens voor, de M voor Must have, de S voor Should have, de C voor Could have en de laatste W voor Would have. De letter "o" in Moscow heeft geen betekenis.
  • Must have. Wat je nodig hebt, dit is het meest noodzakelijk.
  • Should have. Wat je mag hebben. Hierbij gaat het om eisen wat zeer gewenst is maar je bedrijf blijft overeind als je het niet implementeert.
  • Could have. Wat je kan hebben. Dit gaat om zaken wat handig is voor jou maar wat niet noodzakelijk is.
  • Won't have. Wat je niet nodig hebt voor je bedrijf.

3. Categoriseren
Categoriseer jouw apps in mappen. 45 apps is veel, hierdoor verliest je al gauw het overzicht. Klik hiervoor op de drie puntjes en kies voor "Nieuw app-groep"
Maak een groep aan en selecteer de gewenste apps. Op de Home-scherm zie je vervolgens de gewenste tabbladen met daarin de apps.



4. Personen toevoegen
Wordt jouw bedrijf groter of werk je voor een grote bedrijf? Ga naar de instellingen en klik op Gebruiker toevoegen. Voeg ze vervolgens toe. Wil je dat bepaalde personen toegang krijgen tot apps ga hiervoor naar " Toepassingen" op het instellingen-scherm en voeg personen toe aan de juiste app. Zo houdt u alles netjes en gescheiden.



5. Integraties.
Pas op met integraties. Integraties zijn heel verleidelijk. Ze bieden heel veel oplossingen aan waardoor het in theorie je werk makkelijker maakt. Wat er in praktijk vaak gebeurt is het tegenovergestelde. Bedrijven koppelen en integreren allerlei applicaties aan elkaar vast zonder dat ze door hebben wat het doet en waarvoor ze het doen. Komen wij terug bij punt 1. Bepaal eerst je doel en richt je apps daar op in. Vervolgens kan je op ontdekken om te bepalen welke integraties van toegevoegde waarde zijn.

6 Handige linkjes.
Om je verder op weg te helpen, raden wij aan om de volgende handleidingen raad te plegen.


Heb je behoefte aan meer informatie over Zoho One of een ander app laat een reactie achter op de community.





      • Sticky Posts

      • De nieuwe Zoho One is hier! Deel 1

        Beste Community-leden, Zoho One, hét besturingssysteem voor bedrijven introduceert vandaag haar nieuwste update met maar liefst 5 nieuwe apps, 3 nieuwe services en 7 grote platform verbeteringen.  Wij hebben gekeken naar hoe wij jullie verder kunnen helpen.
      • Tips &Tricks: Jouw online boekingssysteem in 5 stappen!

        1 Creëer een afsprakenkalender die past bij jouw branding Met Zoho Bookings behoud je de kleuren van jouw merk in alle applicaties. Je kan kiezen uit vier voorgedefinieerde thema's (Modern Web, Nieuwe Opmaak, Klassiek en Nieuw) met daarnaast opties om
      • Start met Zoho One

        Welkom op de community-pagina van Zoho One, hét besturingssysteem voor bedrijven. Op deze pagina geven wij een korte introductie over Zoho One. Daarnaast geven wij een aantal tips om te starten met deze besturingssysteem. Tegenwoordig zijn Cloud-oplossingen

        • Recent Topics

        • SOME FEATURES ARE NOT IN THE ZOHO SHEET IN COMPARISION TO ZOHO SHEET

          TO ZOHO sir/maam with due to respect i want to say that i am using ZOHO tool which is spreadsheet i want to say that some features are not there in zoho sheet as comparison to MS EXCEL like advance filter and other Features which should be there in ZOHO
        • AI in Zoho Workplace: A Sneak Peek into What’s Coming!

          Hello everyone, We’re super excited to share something we’ve been working on and we want you to be part of it! You may have seen our announcement blog post introducing a major evolution in how AI works within Zoho Workplace. Want to be among the first
        • Display Client Name in Zoho Creator Client Portal Dashboard

          Hello Zoho Creator Team, We hope you are doing well. Zoho Creator recently introduced the option to set a client’s display name in the Client Portal settings, which is very helpful for providing a personalized portal experience. However, there is currently
        • Meet Canvas' Grid component: Your easiest way to build responsive record templates

          Visual design can be exciting—until you're knee-deep in the details. Whether it's aligning text boxes to prevent overlaps, fixing negative space, or simply making sure the right data stands out, just ironing out inconsistencies takes a lot of moving parts.
        • Best way to share/download presentation files in Zoho without losing formatting?

          Hello Zoho Community, I often work with PPT/PDF files in Zoho Docs and share them with colleagues. While PDFs usually give a direct download option, I’ve noticed that PPT/PPTX files sometimes only open in the viewer without a clear download link. Is there
        • Workflow Failure - Notifications

          Good afternoon, I have just experienced an error whereby a Workflow failed, for a reason currently unknown. The problem is that one of my users had to flag this manually (thankfully he's very thorough) and this otherwise would have flown under the radar.
        • Introducing Bin Locations In Zoho Inventory

          Hello users, We are excited to let you know that your wait for the Bin Locations feature has now come to an end! Yes, you heard us right! We are here to introduce the much-awaited Bin Locations now in Zoho Inventory. But before we dive into the feature
        • Error "Invalid client task found corresponding properties" only when triggered from workflow ?

          Hi All, I am facing an error message I never encountered previously: Error in executing On Add - On Load script Error in executing thisapp.get_all_projects_api_call function. Line:(2) Error in executing thisapp.getAccessTokenFromRefreshToken function.
        • How to interpret Campaign report statistics - definitions/explanation

          I am trying to make sure I understand the Campaign report correctly Do you have a list of definitions for: Delivered - it has reached the recipient's inbox Campaign reach - is this the number that have opened the campaign email? Unique Opens Clicks/Open
        • Feature request - pin or flag note

          Hi, It would be great if you could either pin or flag one or more notes so that they remain visible when there are a bunch of notes and some get hidden in the list. Sometimes you are looking for a particular name that gets lost in a bunch of less important
        • Schedule a Call by Date and Time when a specific lead status is selected

          Hi Wanting to create a workflow where a call can be scheduled by date & time when a specific lead status is selected. Can only currently set the date by Due Date - Trigger Date - Plus 'x' day(s) Thanks
        • Zoho CRM's Copy Customization functionality now works across DCs, for customized accounts, and more

          Availability This feature is available in Standard, Professional, Enterprise, and Ultimate editions. These changes have been rolled out to all users in all DCs. For more information, please refer to these help documents: Overview | Instructions Hello
        • How can I bold text on Zoho Forms submit buttons?

          In the old theme builder, I could bold the text on a form's submit button. With the new theme builder, I can only change the text of the header or fields in the form, and not the button itself.
        • 5名限定 課題解決型ワークショップイベント Zoho ワークアウト開催のお知らせ (10/31)

          ユーザーの皆さま、こんにちは。Zoho ユーザーコミュニティチームの中野です。 10月開催のZoho ワークアウトについてお知らせします。 今回はZoomにて、オンライン開催します。 参加登録はこちら(無料):https://us02web.zoom.us/meeting/register/BGYTysOnSqa9LA9eY2IKww ━━━━━━━━━━━━━━━━━━━━━━━━ Zoho ワークアウトとは? Zoho ユーザー同士で交流しながら、サービスに関する疑問や不明点の解消を目的とした
        • Hiding Pre-defined Views

          You can enhance Zoho with custom views - but you cannot hide the pre-defined views. Most users focus on 4 or 5 views. Right now for EVERY user EVERY time they want to move to one of their 4 or 5 views - they have to scroll down past a long list of pre-defined views - we don't use ANY of the pre-defined views. Adding the feature to allow a predefined view to be hidden completely or only visible to certain users would be a big improvement in usability for Zoho CRM. This feature is already available
        • Rich-text fields in Zoho CRM

          Hello everyone, We're thrilled to announce an important enhancement that will significantly enhance the readability and formatting capabilities of your information: rich text options for multi-line fields. With this update, you can now enjoy a more versatile
        • [Integration Edition] Deluge Learning Series – Third-Party Integrations with Deluge | October 2025

          We’re excited to continue this three-month edition of the Deluge Learning Series: Session 1 – Integrating Zoho Apps with Deluge Using Built-In Integration Tasks Session 2 – Integrating Zoho Apps with Deluge Using invokeURL and invokeAPI Session 3 – Third-Party
        • Feature Request: Tag, Search, and Report on Individual Private Comments

          Zoho Desk Team, First, I want to say that we are extensive users of Zoho Desk and it is a core part of our support operations. We rely heavily on the private comments feature for internal communication, knowledge sharing, and maintaining a clear history
        • Zoho CRM Community Digest - August 2025 | Part 2

          Hello Everyone! Here's a quick round-up of handy tips, clever workarounds, and product updates from late August. Product Updates: Meeting Enhancements in Zoho CRM! Track whether a meeting is online, in-office, or at the client’s location using the new
        • Assistance Needed: Ticket Status Not Updating and Sorting by Last Customer Reply in Zoho Desk

          Hello, I’m facing two issues in Zoho Desk that I’d like your guidance on: Ticket Status Not Updating: When a customer replies to a ticket, the status does not change to Reopened. Instead, it remains in Waiting on Customer, even after the customer’s response
        • Round robin

          Hi, I'm trying to set up a round robin to automatically distribute tickets between agents in my team but only those tickets that are not otherwise distributed by other workflows or direct assignments. Is that possible and if so which criteria should I
        • Time Entry Notifications

          Hi All - I have support staff who place notes of their work in the time entry section of Zoho Desk. Is there a specific workflow or setting I need to enable to have the ticket holder updated via email when an entry is saved?
        • Change text in help desk

          Hi, Please let me know how can i change the this text, see screenshot.
        • Customer happiness customisation

          Hi, I was wondering if it's possible to somehow customise to whom and when customer happiness request is sent? Can you enable it only for selected tickets for example based on workflow or any other criteria (customer name, tag or anything else)? Also
        • Sign in process is beyond stupid. I'd rather plug my phone into USB and copy files than sign in to this POS.

          792 clicks and fields to fill in just to get into a 3rd rate app is too stupid for me.
        • No Zoho Support Response in Months

          I want to say that I love Zoho FSM, Books, and CRM, but the support is scary bad. About 2-3 months ago, I emailed Zoho FSM support with two specific issues I needed help with, and I have still not received one single response. I also submitted a support
        • Has anyone built a custom AI support agent inside Zoho (SalesIQ/Zobot)?

          Hi all, I’ve been experimenting with building my own AI support assistant and wanted to see if anyone here has tackled something similar within Zoho. Right now, I’ve set up a Retrieval-Augmented Generation (RAG) pipeline outside of Zoho using FAISS. It
        • Null

          If a result is null how do I make it so that a custom error pops up instead of the default error? Can someone write an example as if I were using the script builder?
        • Format a "return" message

          Good day, Is there a way to format the message of the "return" function in CRM deluge script?
        • Change Last Name to not required in Leads

          I would like to upload 500 target companies as leads but I don't yet have contact people for them. Can you enable the option for me to turn this requirement off to need a Second Name? Moderation update (10-Jun-23): As we explore potential solutions for
        • Having Trouble Opening The Candidate Portal

          Recently am having trouble opening the Candidate Portal. It keeps loading but cannot display any widgets. Tried Safari, Chrome and Edge. Non of them work. Please solve the problem ASAP.
        • Tip of the Week - Spot Risky Sales with Conditional Formatting

          In Zoho Analytics, small tweaks can lead to big insights. One such feature is Conditional formatting based on other columns, your key to instantly spotting where sales success is overshadowed by product returns. Our tip this week shows you how to apply
        • How do I duplicate / copy a campaign

          I am evaluation Zoho Campaigns and sent an email to one of my personal email accounts from Zoho Campaigns.  It went into my junk file in Hotmail. I want to duplicate that same (1-page) campaign and send it to another of my personal accounts to try to
        • For a Bill, can "Pay via Check" - Can we also "Pay via Check" when documenting refund for payment?

          We really like when we have a Bill in Zoho Books that we can record payment by selecting "Pay via Check" and that will cut the check for us from Zoho Books. However, when we have to write checks as a result of invoice overpayment, we can not select "Pay
        • Creator Change History: Ways to improve

          Hi Everyone, Recently been working in developing this change history(an idea from Zoho Forms) - unlike forms that you can this with a click but using Creator, we can use "old" keyword. The concept I come up with is to put the result in a table however,
        • Currency selector (based on variable) usage in comparsion

          Hi, I've developed a currency selector based on the following topic, and it's working well in pivot tables and charts: https://help.zoho.com/portal/en/community/topic/how-can-i-allow-my-users-to-choose-a-currency-for-the-dashboard I also have a comparison
        • Suitability of Zoho One (Single User License) for Multi-State GST Compliance & Cost Analysis

          Hello Zoho Team, I am an e-commerce business owner selling on platforms like Amazon, Flipkart, and Meesho, and I'm currently using their fulfillment warehouses. I have two GSTIN registrations and am planning to register for an additional 2-3 to expand
        • add employees and customiz

          I want a Zoho software to track employees record. I logged in a demo so now I tried adding employee, first thing when I click on add employee it takes me to a page where it says add user maximum 10 users, my first doubt why users I don't want employees
        • Inactive User Auto Response

          We use Zoho One, and we have a couple employees that are no longer with us, but people are still attempting to email them. I'd like an autoresponder to let them no the person is no longer here, and how they can reach us going forward. I saw a similar
        • Zoho People Attendance Module - Split Shifts

          Hello, Our business employs a number of college students who often split their workdays between work hours and class schedules, resulting in split shifts. For example: Employee 1 works 9am to 11:30am and then leaves for class, returning to work at 3pm
        • Next Page