What's New—February 2022

What's New—February 2022

Hello Backstage users,

We're always working to improve the Backstage experience for you. This time, we've rolled out some features and updates to make your event planning a little more effortless.

Here's everything that's happened this month in a nutshell.

Integrate with Zoom Meetings to conduct sessions

We've added another webcasting service option for you to stream your event online. Now you can integrate with the Zoom Meetings to host your sessions online. The difference between the Zoom Webinar integration, which is already available in Backstage, and the Zoom Meetings integration is the way you can interact with attendees during sessions. Zoom Webinar provides the host and speaker with control over their audio and video as well as the audience's audio. This could be useful when you want to conduct a session for a larger audience where there would be less interaction between the speaker, hosts, and audience. Although Zoom Webinar does have options for the audience to communicate with the speaker or hosts, such as Q&A and chat, there will typically be only one or two primary people who will be speaking.
 
With the Zoom Meetings integration, you can increase audience interaction as every participant will have control over their audio and video, allowing them to be able to see who else is in the session. When you want to conduct a session where there needs to be more collaboration between the participants, you can use this integration.
 
Before you begin, ensure that you have configured Zoom in your Backstage portal or select the Zoom option in the Webcast service section of the Event details tab. Then you can click the Webinar settings link and select the Zoom Meetings radio button under the Zoom engagement type section. If you are changing the webcasting service for an older event, you may have to click the Reconnect link in this section to re-establish the connection between Backstage and your Zoom account.  



When using Zoom Meetings along with Backstage, you can seamlessly plan and conduct your sessions. You can also create polls for your session, which will automatically be populated in Zoom, and can rehearse sessions before the event. During your session, you can share your screen to allow participants to view any material as the session is being conducted. Apart from polls, the option for chat is also available for everyone. After the session, the poll results can be viewed on both Zoom and Backstage. Screen recordings can be captured as well and accessed later in your Zoom account. Along with this, Backstage allows you to see post-session analytics from the Summary tab inside the Sessions tab, which can help you gauge how your session went.

OTHER UPDATES

  • You can now set a logo, background, and ambience for sessions, networking tables, and exhibitor meeting rooms in the Virtual Space.
  • The number of ongoing meetings and visitors in the waiting room of an exhibitor booth can be viewed in the Exhibitors tab in the Virtual Space.
  • Chats in exhibitor meetings rooms can be downloaded by exhibitors from the microsite.
  • You can view analytics details for an exhibitor's booth. To do this, click the Exhibitors tile from the Overview tab in the Manage Dashboard.
  • Attendees who are imported into Backstage can also receive a PDF copy of their badge if you've designed badges for your event. Enable the Attach badge PDF option in the Welcome attendee email under the Emails tab to send it.
  • The A4 page size can now be selected to print badges.
  • You can now set the Hero section to fill the browser screen for your event microsite.
  • In addition to image and video support for the media element, a user can now embed iframe code from any source when designing the event microsite.
  • You can also now use an iframe embed code to stream the audio and video for your event when using the Backstage OnAir webcasting service. When selecting this option, some features may be limited.
 
To get more information on the latest features, visit our help center. If you have any questions, drop us a line here or at support@zohobackstage.com.
 
Happy organizing!




        • Recent Topics

        • Outdated state in mexico

          Hello Zoho team, the drop down to add the state for customers, when they introduce their state in mexico has a city named “Distrito Federal” that name changed many years ago to “ciudad de mexico”. could you please update this so my clients can find the

        • Possible to generate/download Quote PDF using REST API?

          See title. Is there any way after a quote has been created to export to a PDF using a specified template and then download it? Seems like something that should be doable. Is this not supported in the API v2.0?

        • Creating an invoice to be paid in two installments?

          Hi there, I own a small Photographic Services business and have not been able to find a way to fit my billing system into Zoho, or any other Accounting software. The way my payments work is: 1. Customer pays 50% of total price of service to secure their

        • Bug in allowing the user to buy out of stock items

          Hi i want to allow the user to buy out of stock items, according to the commerce documentation if i disable Restrict "Out of stock" purchases it will, but it doesnt work, so i want to know if it had any relation with zoho inventory, and if theres any

        • Replace Lookup fields ID value with their actual name and adding inormation from subforms

          Hi everyone,  I wanted to see if someone smarter than me has managed to find any solutions to two problems we have. I will explain both below.  To start we are syncing data from Zoho CRM to Zoho Analytics and I will use the Sales Order module when giving

        • Can a Zoho Sites page be embedded into another website (outside Zoho)

          Hi All, We have a request from a client - they'd like to take one of our information pages created in Zoho Sites and embed it into their own website? I was told through an email with Zoho that this was possible >>Thank you for your patience regarding

        • Bug in allowing the user to buy out of stock items

          Hi i want to allow the user to buy out of stock items, according to the commerce documentation if i disable Restrict "Out of stock" purchases it will, but it doesnt work, so i want to know if it had any relation with zoho inventory, and if theres any

        • Transition Criteria Appearing on Blueprint Transitions

          On Monday, Sept. 8th, the Transition criteria started appearing on our Blueprints when users hover over a Transition button. See image. We contacted Zoho support because it's confusing our users (there's really no reason for them to see it), but we haven't

        • Zoho CRM Sales Targets for Individual Salespeople

          Our organistion has salespeople that are allocated to different regions and have different annual sales targets as a result. I am building an CRM analytics dashboard for the sales team, which will display a target meter for the logged in salesperson.

        • Transfer all Related Data to new Account Owner

          Currently when I change the account Owner I only see the option to change only the open deals But I want the new account owner to take over all the related modules and all the deal stages Is it not possible right now? Am I missing something? Do I really

        • Can i connect 2 instagram accounts to 1 brand?

          Can i connect 2 instagram accounts to 1 brand? Or Do i need to create 2 brands for that? also under what subscription package will this apply?

        • How to Calculate MTTR (Mean Time to Resolve)

          We want to calculate MTTR (Mean Time to Resolve) in our Zoho Analytics report under Tickets. Currently, we are using the following fields: Ticket ID Ticket Created Time Ticket Closed Time Ticket On Hold Time We are planning to calculate MTTR (in days)

        • How to export project tasks, including the comments

          Hi, how can I export the project tasks, whereby I can also see the comments associated to a specific task? The use-case is that often we use comments to discuss or update a task related ideas. I would like to export the tasks, where we can also see the

        • Unable to see Zoho contacts in Zoho app on ios

          Hi Support Team, I am a new user, I have created my account and installed zohomail app on iOS 16 which works. I was also able to import my Gmail contacts into Zoho Contacts, which I can see. The problem is that I can’t see these imported cobalts in Zohomail

        • Does Zoho Sheet Supports https://n8n.io ?

          Does Zoho Sheet Supports https://n8n.io ? If not, can we take this as an idea and deploy in future please? Thanks

        • Bigin Android app update: User management

          Hello everyone! In the most recent Bigin Android app update, we have brought in support for the 'Users and Controls' section. You can now manage the users in your organization within the mobile app. There are three tabs in the 'Users and Controls' section:

        • Share records with your customers and let them track their statuses in real time.

          Greetings, I hope everyone is doing well! We're excited to introduce the external sharing feature for pipeline records. This new enhancement enables you to share pipeline records with your customers via a shareable link and thereby track the status of

        • Live webinar: Discover Zoho Show: A complete walkthrough

          Hello everyone, We’re excited to invite you to our upcoming live webinar, Discover Zoho Show: A Complete Walkthrough. Whether you’re just getting started with Show or eager to explore advanced capabilities, this session will show you useful tips and features

        • Deal Stage component/widget/whatever it is... event

          Deal Stages I am trying to access the event and value of this component. I can do it by changing the Stage field but users can also change a Deal Stage via this component and I need to be able to capture both values. Clicking on 'Verbal' for instance,

        • Create advanced slideshows with hybrid reports using Zoho Projects Plus

          Are your quarterly meetings coming up? It’s time to pull up metrics, generate reports, and juggle between slides yet again. While this may be easier for smaller projects, large organizations that run multiple projects may experience the pressure when

        • Add an option to disable ZIA suggestions

          Currently, ZIA in Zoho Inventory automatically provides suggestions, such as sending order confirmation emails. However, there is no way to disable this feature. In our case, orders are automatically created by customers, and we’ve built a custom workflow

        • Formula field with IF statement based on picklist field and string output to copy/paste in multi-line field via function

          Hello there, I am working on a formula field based on a 3-item picklist field (i.e. *empty value*, 'Progress payment', 'Letter of credit'). Depending on the picked item, the formula field shall give a specific multi-line string (say 'XXX' in case of 'Progress

        • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

          Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files

        • Zoho CRMの流入元について

          Zoho CRMとZoho formsを連携し、 formsで作成したフォームをサイトに埋め込み運用中です。 UTMパラメータの取得をformsを行い、Zoho CRMの見込み客タブにカスタム項目で反映される状況になっています。 広告に関してはUTMパラメータで取得できているため問題ないのですが、オーガニック流入でフォーム送信の場合も計測したいです。メールやGoogle、Yahoo、directなどの流入元のチャネルが反映されるようにしたいのですが、どのように設定したら良いでしょうか。 また、

        • In App Auto Refresh/Update Features

          Hi,    I am trying to use Zoho Creator for Restaurant management. While using the android apps, I reliased the apps would not auto refresh if there is new entries i.e new kitchen order ticket (KOT) from other users.   The apps does received notification but would not auto refresh, users required to refresh the apps manually in order to see the new KOT in the apps.    I am wondering why this features is not implemented? Or is this feature being considered to be implemented in the future? With the

        • Error While Sign in on Zoho Work Drive

          Dear Team, I hope this email finds you well. I have recently created a Zoho account and started using it. But while I am trying to log in to Zoho work drive it won't log me in its crashing every time I try it. I have tried it on android app, phone browser

        • Choosing a portal option and the "Unified customer portal"?

          I am trialling Zoho to replace various existing systems, one of which is a customer portal. Our portal allows clients to add and edit bookings, complete forms, manage their subscriptions and edit some CRM info. I am trying to understand how I might best

        • Unified Directory : How to Access ?

          I signed in to Zoho One this morning and was met with the pop up about the upgraded directory (yay!) I watched the video and pressed "Get Started" ... and it took me back to the standard interface. How do I actually access the new portal/directory ?

        • Translation support expanded for Modules, Subforms and Related Lists

          Hello Everyone!   The translation feature enables organizations to translate certain values in their CRM interface into different languages. Previously, the only values that could be translated were picklist values and field names. However, we have extended

        • Unified task view

          Possible to enable the unified task view in Trident, that is currently available in Mail?

        • Bigin, more powerful than ever on iOS 26, iPadOS 26, macOS Tahoe, and watchOS 26.

          Hot on the heels of Apple’s latest OS updates, we’ve rolled out several enhancements and features designed to help you get the most from your Apple devices. Enjoy a refined user experience with smoother navigation and a more content-focused Liquid Glass

        • Importing data into Assets

          So we have a module in Zoho CRM called customers equipments. It links to customers modules, accounts (if needed) and products. I made a sample export and created extra fields in zoho fsm assets module. The import fails. Could not find a matching parent

        • Allow instruction field in Job Sheets

          Hello, I would like to know if it is possible to have an instruction field (multi line text) in a job sheet or if there is a workaround to be able to do it. Currently we are pretty limited in terms of fields in job sheets which makes it a bit of a struggle

        • Streamlining Work Order Automation with Zoho Projects, Writer & WorkDrive

          Hello Community, Here is the first post in 'Integration & Automation' Series. Use Case :: Create, Merge, Sign & Store Documents in Zoho WorkDrive. Scenario :: You have a standard Work Order template created in Zoho Writer. When a task status is chosen

        • The dimensions of multilingual power

          Hola, saludos de Zoho Desk. Bonjour, salutations de Zoho Desk. Hallo, Grüße von Zoho Desk. Ciao, saluti da Zoho Desk. Olá, saudações da Zoho Desk. வணக்கம், Zoho Desk இலிருந்து வாழ்த்துகள். 你好，来自 Zoho Desk 的问候。 مرحباً، تحيات من Zoho Desk. नमस्ते, Zoho

        • Multi-line address lines

          How can I enter and migrate the following 123 state street Suite 2 Into a contact address. For Salesforce imports, a CR between the information works. The ZOHO migration tool just ignores it. Plus, I can't seem to even enter it on the standard entry screen.

        • Accessing Zoho Forms

          Hi all, We're having trouble giving me access to our company's Zoho Forms account. I can log in to a Forms account that I can see was set up a year ago, but can't see any shared forms. I can log into Zoho CRM and see our company information there without

        • Archiving Contacts

          How do I archive a list of contacts, or individual contacts?

        • Cost of good field

          Is there a way we can have cost of good sold as a field added to the back end of the invoicing procedure and available in reports?

        • How to add image to items list in Invoice or Estimate?

          Hello! I have just started using Zoho Invoice to create estimates and, possibly to switch from our current CRM/ERP Vendor to Zoho. I have a small company that is installing CCTV systems and Alarm systems. My question is, can I add images of my "items" to item list in Zoho Invoice and Estimates and their description? I would like to show my clients the image of items in our estimates so they can decide if they like these items. And I tell you, often they choose more expensive products just because

        • Next Page