What's New—May 2023

What's New—May 2023

Dear Backstage users,

At Backstage, we believe it's the small things that make the big picture, and this month's been about just that. Our existing features have undergone quite a few updates and enhancements, and we hope you can see the difference in how much better and more cohesive the overall Backstage experience is.

So here we go with a quick rundown of all that's happened this last month.

  • Exhibitor and sponsor logos can now be uploaded as an image. Previously this could only be done by pasting the URL of the logo.
  • Choose between 12-hr or 24-hr time formats. This can be set up in the Time preferences tab from the Settings tab when designing the microsite. It will be applied to the microsite, emails, promotion materials on the Promote tab, and inside OnAir when participating in an event.
  • Reorder gallery images to create a visual narrative or make the gallery more appealing for attendees to see. Set this up in the Gallery tab on the Design tab.
  • Earlier, we shared an update where you could link the media element in the Hero section to the registration form with a pre-selected ticket class. Now, if that selected ticket class has a promotional code attached, this will be automatically applied to the ticket in the form.
  • More options are provided to list exhibitors on the microsite. Go to the Design tab and click the Exhibitors tab. Next, hover over the exhibitor list and click the Settings icon to view display options for the exhibitor category, name, and other arrangement options.
  • Manage the navigation when any exhibitor's card is clicked on the microsite. Choose between the exhibitor's information on the microsite or the exhibitor's official website. Set up this navigation under Settings in the Exhibitors tab.
  • Manage how microsite visitors sign in. To do this, use the Ticket ID sign-in and Visitor sign-in options in the Event microsite section under the Settings tab in your event.
  • Manage the display of polls and questions on attendee devices for in-person events. When posting and closing polls or questions, they will be synced with attendee devices.
  • We've increased the size of the QR code in the ticket PDF that's attached to emails so that it's more convenient to scan it.
  • You can now clone a badge design from any user role found in other events of your portal.
  • Previously offline payments could only be set up after setting up online payments. Now you can just set up offline payments independently.
  • Get live chat support in Backstage by using the chat widget at the bottom-left of the screen. This is now available in all subscription plans.
  • You can now render any custom form you create on a separate page. Click the Share button for any form under the Forms tab when you add a section in the microsite. Share the generated URL to access the form on an independent page. This feature is currently in the early access phase, so please contact us at support@zohobackstage.com if you'd like this to be activated for you.

That's all for May. We'll be back next month with more Backstage news. Let us know what you think by writing to us at support@zohobackstage.com with your feedback, suggestions, and questions.

Happy organizing!


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