What's New in Zoho Expense: January - March 2023

What's New in Zoho Expense: January - March 2023

Hello customers,

We're happy to see you on the first quarterly What's New post of 2023. Over the past three months, we've developed interesting features and made enhancements to help you perform functions in Zoho Expense seamlessly. Let's dive right in and read all about them.

Preferred departure airport

You can now set up a preferred departure airport. Select the specific airport you usually depart from whenever you go on business trips and the airport will be prefilled in your trip creation forms. Based on the selected departure airport, Zoho Expense will gather the domestic airports and cities for your domestic trips. You can add your preferred departure airport in your Travel Profile or while creating a trip request.

To add the preferred departure airport under your Travel Profile, go to My Settings. Under the Basic Information tab, scroll down to Travel Profile. Click + Add Travel Profile, if you don't already have a travel profile, or click the Edit icon. Select the Preferred Departure Airport and click Save.



Add comments on expense details inside reports

If your report is Awaiting Approval, Approved, or Reimbursed, click the expense inside a report in the admin view, navigate to the Comments tab next to the Details tab to add your comments. No more switching to the report details page to add comments on your expenses.

To do this: Go to Admin View > Reports. Select a report and click an expense. Navigate to the Comments tab and add your comments.


Reject expenses inside reports

We've added a new preference for reports where the admin can configure whether approvers can reject the individual expenses in reports. The option to reject expenses will be enabled by default, however, you can disable it later if required. When this option is enabled, you can reject more than one expense at a time in a report. Simply select the expenses you want to reject and click Bulk Reject, all the selected expenses will be rejected.

To enable/disable this option: Go to Admin View > Settings > Modules > Reports. Under Approval Preferences, you can find the "Allow approvers to reject the expenses in reports" option.




To bulk reject expenses inside reports: Go to Admin View > Reports or go to Approvals under My View. Click a report, select the expenses you want to reject, and click Bulk Reject.


New fields in advance refund and carry forward forms

When you record an advance refund or carry forward, you can now update the accounts to which the advance was refunded or carried forward to in Zoho Expense.





Bulk update branches for users

Now update branches for multiple users at a time using bulk update. Select the users for whom you want to update the branches and associate the preferred branches with them. Also, if you want to unassociate their old branches and associate new ones, simply mark the Overwrite previously associated branches option. The selected branches will be associated and the old branches will no longer be associated with those users.

To bulk update branches for users: Go to Admin View > Settings > Users. Select the users and click Bulk Update. In the Branches field, select the branches that you want to associate with the selected users. Click Save.



Android app updates

  • Upload your travel documents and add your travel details in your Travel Profile from Settings.
  • Make travel profile mandatory for trips from the web app. Once you enable this, a banner will be displayed on the android app restricting users from creating trips without a travel profile.
  • A violation will be displayed in trips if the trip's dates overlap with another trip. You can view the overlapping trips and make changes, if necessary. This feature is still in early access. If you want to enable it for your organization, write to support@zohoexpense.com.
  • If the expenses that you've created online have not been synced, use the Retry Sync option once you connect to the internet and sync the expenses.
  • You can download the documents that are attached to the Attachment section in Trips, Purchase Requests, and Advances.
Do give these features a spin and let us know if they're useful for your business in the comments below. For any questions, write to us at support@zohoexpense.com.

Regards,
The Zoho Expense Team.



        • Recent Topics

        • Reply and react to comments

          Hi everyone! We're excited to bring to you a couple of new features that'll make your sprint process simpler. A cloud application brings with it an array of social media features that can be efficiently used in your organizational setup. As an agile scrum
        • Restrict Users access to login into CRM?

          I’m wanting my employees to be able to utilize the Zoho CRM Lookup field within Zoho Forms. For them to use lookup field in Zoho Forms it is my understanding that they need to be licensed for Forms and the CRM. However, I don’t want them to be able to
        • Module Customisation - Lookup function not available

          Good evening, Within my business, I can have multiple customers, who have multiple mobile assets. When I set these assets up, I enter information such as vehicle registration, Vehicle identification number (VIN), Unit number, YOM, in addition to others.
        • zoho click, and nord VPN

          Unfortunately, we've been having problems with Zoho Click, where essentially the line cuts off after about a minute's worth of conversation every time we are on VPN. Is there a way we can change this within the settings so it does not cut the line off
        • Zoho Calender

          a) does the clanender in zoho project allow you to see the name of the event in the celnder view, it currently says either "Task (1) or "Milestoen (1)" b) Alternatively does the calender in Zoho project integrate with zoho calender?
        • Matching ZOHO Payments in Banking

          Our company has recently integrated ZOHO Payments into our system. This seemed really convenient at first because our customers could pay their account balance by clicking on a link imbedded in the emailed invoice. Unfortunately, we can't figure out how
        • Team Gamification

          Would love to motivate, engage and encourage our team with our social media posts. Would like to include Gamification features of Social Media in Zoho Social or Marketing Automation. And also bring in Social Advocacy tools/tracking/management to these,
        • Power up your Kiosk Studio with Real-Time Data Capture, Client Scripts & More!

          Hello Everyone, We’re thrilled to announce a powerful set of enhancements to Kiosk Studio in Zoho CRM. These new updates give you more flexibility, faster record handling, and real-time data capture, making your Kiosk flows smarter and more efficient
        • New Enhancements to Zoho CRM and Zoho Creator Integration

          Hello Everyone, We’ve rolled out enhancements to the Zoho Creator and Zoho CRM integration to align with recent updates made to the Zoho Creator platform. With enhancements to both the UI and functionality, This update also tightens access control by
        • Work Type - Limitation

          Hello, I'm setting up work types and have noticed, a limitation on the parts area to 10 lines. Can this be increased to 20 or greater? In addition to this, when I attempt to add the work type to a work order, the correct labour hours doesn't flow through.
        • Emails sent through Bigin are not posting in IMAP Sent folder

          I have set up my email to work from within Bigin using IMAP.  I am using IMAP so I can sync my email across multiple devices - phone / laptop / desktop / iPad / etc.  I want all my emails to populate my email client (outlook & iphone email) whether or
        • Turning the page for Zoho SalesIQ: 2025 to 2026

          As we wrap up 2025, we would like to take a moment to reflect on what we set out to achieve this year, what we’ve delivered, and where we’re headed next. What we focused on in 2025 This year was all about strengthening the core of engagement and AI, making
        • Stage-probability mapping feature in custom module

          Hi, I'm building a custom module for manage projects. I would like to implement the stage-probability feature that Potentials has. Is this possible?
        • Temporary Outage in Zoho Cliq Affecting US Users – July 23, 2025

          We experienced a service disruption in Zoho Cliq that impacted core functionality for users in the US region. The issue occurred between Jul 23, 2025, 06:54:00 PM IST and 07:13:13 PM IST, lasting approximately 19 minutes. To restore service stability,
        • Why Sharing Rules do Not support relative date comparison???

          I am creating a Sharing Rule and simply want to share where "Last Day of Coverage" (Date field) is Greater than TODAY (Starting Tomorrow). However, sharing rules don't have the option to compare a date field to a relative date (like today), only to Static
        • Zoho Cliq not working on airplanes

          Hi, My team and I have been having this constant issue of cliq not working when connected to an airplane's wifi. Is there a reason for this? We have tried on different Airlines and it doesn't work on any of them. We need assistance here since we are constantly
        • Problem with Workdrive folders

          I'm having a problem a problem accessing files in a Zoho work drive folder when using the Zoho writer app. The problem folder appears grayed out in the Zoho work drive window in both the online and writer application. However I can open the folder in
        • Multi-currency and Products

          One of the main reasons I have gone down the Zoho route is because I need multi-currency support.  However, I find that products can only be priced in the home currency, We sell to the US and UK.  However, we maintain different price lists for each. 
        • Create an Eye-Catching Announcement Widget for Your Help Center

          Hello Everyone! In this week’s edition, let’s explore how to keep your customers updated with exciting news in the Help Center. See how ZylkerMobile wowed their customers by bringing updates right to their portal. ZylkerMobile, the renowned brand for
        • Send Whatsapp with API including custom placeholders

          Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number
        • Customer Management: #6 Common Mistakes in Customer Handling

          Managing customers doesn't usually fall apart overnight. More often, slight gaps in the process slowly become bigger problems. Incidents like missed follow-ups, billing confusion, and unhappy customers will lead to revenue loss. Many businesses don't
        • Zoho Desk iOS app update: UI enhancement of picklist and multi picklist fields

          Hello everyone! We have enhanced the UI of the picklist and multiselect picklist fields on the Zoho Desk iOS app to provide a more refined, efficient, and user-friendly experience. We have now supported an option to Search within the picklist and multiselect
        • Zoho Desk iOS app update: Revamped scribbles with Apple pencil kit

          Hello everyone! We’re excited to introduce a revamped Scribble experience, rebuilt from the ground up using Apple PencilKit for smooth strokes, proper scaling, and seamless image uploads. Please update the app to the latest version directly from the App
        • Zoho Desk Android app update: Norwegian language support

          Hello everyone! In the most recent Android version of the Zoho Desk app update, we have brought in support to access the app in Norwegian language. We have introduced the Norwegian language on the IM module of the Zoho Desk app as well. Please update
        • Field Description is very small

          Hello, The field Description in the activity is very small. Why don't try open a new window, or a bigger popup, or increase the width of the "popup".  Example:
        • Function #53: Transaction Level Profitability for Invoices

          Hello everyone, and welcome back to our series! We have previously provided custom functions for calculating the profitability of a quote and a sales order. There may be instances where the invoice may differ from its corresponding quote or sales order.
        • Payment Vouchers

          Is there any Payment Vouchers in Zoho? How can we create payment for non-trade vendors, i.e. professional fees, rent, and payment to commissioner income tax?
        • API in E-Invoice/GST portal

          Hi, Do I have to change the api in gst/e-invoice portal as I use zoho e books for my e-invoicing. If yes, please confirm the process.
        • When I click on PDF/PRINT it makes the invoice half size

          When I click PDF / Print for my invoice in Zoho Books, the generated PDF appears at half size — everything is scaled down, including the logo, text, and layout. The content does not fill the page as it should. Could someone advise what causes Zoho Books
        • Search by contain letter in a column

          Hello, everyone I need a filter function that searches by letter in a cell, and it should be a macro. To clarify further, if I have a column with several names and I chose a search cell and what I want is search by a single letter, for example, "a" then
        • Enrich your contact and company details automatically using the Data Enrichment topping

          Greetings, I hope you're all doing well. We're happy to announce the latest topping we've added to Bigin: The Data Enrichment topping, powered by WebAmigo. This topping helps you automatically enhance your contact and company records in Bigin. By leveraging
        • Easier onboarding for new users with stage descriptions

          Greetings, I hope all of you are doing well. We're happy to announce a recent enhancement we've made to Bigin. You can now add descriptions to the stages in your pipeline. Previously, when creating a pipeline, you could only add stages. With this update,
        • Zoho Books Invoices Templates

          It would be really helpful to have more advanced features to customise the invoice templates in Zoho Books. Especially I´m thinking of the spacing of the different parts of the invoice (Address line etc.). If you have a sender and receiver address in
        • Can add a colum to the left of the item in Zoho Books?

          I would need to add a column to the left of the item column in Books. When i create custom fields, i can only display them to the right of the item.
        • Verifying Zoho Mail Functionality After Switching DNS from Cloudflare to Hosting Provider

          I initially configured my domain's (https://roblaxmod.com/) email with Zoho Mail while using Cloudflare to manage my DNS records (MX, SPF, etc.). All services were working correctly. Recently, I have removed my site from Cloudflare and switched my domain's
        • AI Bot and Advanced Automation for WhatsApp

          Most small businesses "live" on WhatsApp, and while Bigin’s current integration is helpful, users need more automation to keep up with volume. We are requesting features based on our customer Feedbacks AI Bot: For auto-replying to FAQs. Keyword Triggers:
        • 2025 Ask the Experts sessions wrap-up : Key highlights from the experts

          Here is a rewind journey of our Ask the Experts (ATE) Sessions, where we brought you expert insights and practical best practices together in one place. This recap highlights the key takeaways, learnings, and best practices from all these sessions so
        • How to disable the edit option in subform

          How to disable the edit option in subform
        • Adding non-Indian billing address for my Zoho subscription

          Hey Need help with adding a non-Indian billing address for my Zoho subscription, trying to edit the address to my Singapore registered company. Won't let me change the country. Would appreciate the help. Regards, Rishabh
        • Move record from one custom module to another custom module

          Is it possible to create a button or custom field that will transfer a record from one custom module to another? I already have the 'Leads' module used for the Sr. Sales department, once the deal is closed they convert it to the 'Accounts' module. I would like to create a 'Convert' button for a custom module ('Locations') for the department that finds locations for each account. Once the location is secured, I want to move the record to another custom module called 'Secured Locations'. It's basically
        • Next Page