What's new on Zoho Marketplace for February 2021

What's new on Zoho Marketplace for February 2021



Zoho Marketplace houses 1000+ extensions to help improve and enhance the functionality of your Zoho products. Here's a list of the extensions released in February 2021.


Xelion telephony integration for Zoho (Zoho CRM, Zoho Recruit, and Zoho Bigin)
Save time and work more efficiently by integrating your Xelion phone system with your Zoho services. Instantly make and receive phone calls, send and receive text messages, and manage voicemails. You can also hold or transfer calls, and take advantage of one-click dialing, call pop-ups, and more. 


Click2Call Extension for Zoho (Zoho CRM, Zoho Recruit, and Zoho Bigin)
Connect your Direct Inward Dialing (DID) numbers with Zoho using Click2Call extension for Zoho. Make calls to your leads and customers with a single click. Select cost effective routes based on your destination, store call recordings, and more.


SparkTG Extension for Zoho (Zoho CRM, Zoho Recruit, and Zoho Bigin)
Manage incoming and outgoing calls, and capture any call-related data in Zoho CRM. Distribute calls to agents using efficient routing logic, organize call queues, record calls, and better manage your agents. 


Record the history of all messages sent and received by your team from their communication with your customers on WhatsApp. Use the features of Zoho CRM to optimize the way you interact with customers on WhatsApp.


Connect your telephony system with Zoho CRM with just a click using Voxloud for Zoho CRM. Centralize your call data onto a single interface, and get more context in your customer interactions with data pulled from Zoho CRM.


Integrate Leadinfo with Zoho CRM to identify your B2B website visitors and which pages they visited, and send them directly to Zoho CRM. Enable your sales teams to use contextual details to engage them better and close more deals. 


Digitize, simplify, and automate your customers' purchase orders, invoices, dealings, and transactions with your clients. LogixOne B2B portal for Zoho CRM will help you improve transparency and communication in your business relationships.


Integrate Zoho CRM with the ShipEngine extension to easily track your ShipEngine shipments using ShipEngine tracking numbers in Zoho CRM. Get the shipping rate for different delivery options without having to switch between applications.


Connect your Stripe account with Zoho CRM and send Stripe payment links to customers from the Zoho CRM Invoices module. Automatically update the payment status from Stripe in Zoho CRM and more.


Enhance your invoice payment process by integrating Paystack and Zoho CRM. Create Paystack invoices and send them to customers right from Zoho CRM's Invoices module. Cancel payment requests, or re-send payment requests to remind recipients about their balance due.


Import LinkedIn contacts to Zoho CRM. Sync the LinkedIn contact's details like their name, email, phone number, or organization directly into Zoho CRM. Fill your Zoho CRM with unlimited LinkedIn contacts with a single click.


Create and maintain coupons inside Zoho CRM using the Coupon Management extension for Zoho CRM. Send them to your customers through emails and offline campaigns, or apply them directly to invoices.


The Typeform extension for Zoho Desk makes it easier to automatically convert Typeform entries into new tickets in Zoho Desk. Map the Typeform fields with the Zoho Desk fields and enable support agents to respond to tickets contextually and deliver an excellent support experience to your customers.


Enable SMS communication between support agents and end users using the RingCentralSMS integration for Zoho Desk. Customers can ask for help via SMS and support engineers can send the solution back to them as an SMS from Zoho Desk. 


Monitor your orders proactively by creating tickets in Zoho Desk for delivery issues, returns, and damages. Track orders from Zoho Desk, automate email notifications from pickup to delivery, and more.


Get real-time access to your customers' billing information inside Zoho Desk. View, create, and manage the status of invoices and estimates from Zoho Desk tickets, contacts, and accounts. Change the status of estimates and invoices that are linked to a ticket and more.


Create and view invoices and estimates from inside tickets. Get a contextual view of accounting information such as unused credits, outstanding receivables, and billing addresses for contacts and accounts without leaving Zoho Desk.


Connect Easyship to Zoho Inventory for a shipping and tracking experience customers will love. Find the best shipping solution for every order, and use automated rules to set your preferences and streamline your fulfillment process.


Integrate Exact Online with Zoho Books to create a unified platform that syncs your accounting and ERP software data with Zoho Books in real time. Sync orders, invoices, products, and customer information from Zoho Books to Exact Online using this simple plug-and-play integration.


Go from candidate applications to onboarding without breaking a sweat. Send Zoho Recruit candidates and their information to BambooHR with dynamic data mapping done in a single click. 


View and access information from emails and perform actions in ServiceDesk Plus without leaving your Zoho mailbox. IT teams can view, manage, and create requests contextually using the information from these emails.


Integrately is a one-click integration platform that helps you create custom integrations between Cliq and over 250+ business apps—all without writing a single line of code. Automatically curate information from your other apps and collaborate with more context.


Use Real Estate Agency CRM to manage properties effortlessly. Handle all aspects of a deal, including property recommendations, property feedback, multiple offers, brokerage commissions, and invoicing. Capture leads from a variety of sources including your website, landing pages, and more.


Created specifically for the needs of real estate developers and based on Zoho CRM, Real Estate Developer CRM delivers outstanding value with a huge array of customized features. Manage developments, buildings, and units. Capture leads from different sources, generate stacking reports, and more.

Work smarter by adding new capabilities to Zoho with business solutions from Zoho Marketplace. Explore Zoho Marketplace
Here's an archive of all the releases from previous months, in case you've missed any; New on Zoho Marketplace


      • Sticky Posts

      • What's new on Zoho Marketplace

        You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

        • Recent Topics

        • Editing the Ticket Properties column

          This is going to sound like a dumb question, but I cannot figure out how to configure/edit the sections (and their fields) in this column: For example, we have a custom "Resolution" field, which parked itself in the "Ticket Information" section of this
        • Copy field information to clipboard

          I need to be able to transfer some field information in to the clipboard, so that I can then paste it in to our helpdesk system. Is there a way I could add a button to a detail report that does this?
        • Issuing reconciling a bank statement

          HELP! I'm trying to reconcile a bank statement. The prior month reconciled perfectly. Beginning balance is correct yet I'm off by the same amount each time. Both myself and my office manager, separately and together, have tried to complete this reconciliation
        • Unknown table or alias 'A1'

          I would like to create a subquery but i am getting the following error: Unknown table or alias 'A1' used in select query. This is the sql statement:  SELECT A1.active_paying_customers, A1.active_trial_customers, A1.new_paying_signup, date(A1.date_active_customers), 
        • Detect and ignore bots in visitors

          The SalesIQ visitor numbers are basically useless to us because there is no bot detection. We get the same bots coming in from the same countries looking at the same pages every day. It can't be that difficult to tell the difference between an actual
        • Add Real-Time Microphone Audio-Level Indicator During Screen Recording

          Hi Zoho WorkDrive Team, Hope you are doing well. We would like to request an important enhancement to the Zoho WorkDrive screen-recording experience. Current Limitation: During a recording session, there is no visual indication that the microphone is
        • Zero Personalization of the File Sharing Experience

          By now (2025) this is the maximum level of personalization available for a Zoho sharing link. We gently asked Zoho if we could modify at least the background, and they replied that it cannot be customized. We're truly disappointed – and surprised every
        • External Share > Edit: Cannot Create Zoho Files

          Hi Zoho, When we create an external share link with Edit permission, our external users are unable to create a Zoho file (Zoho Writer, Zoho Sheet and Zoho Show). They can only upload files. They can edit the Zoho files if we create them internally and
        • Two factor authentication for helpdesk users

          The company i work for wants use the helpdesk site in Zoho desk, as a place for their distribution partners to ask question and look for information about our product. The things there is suppose to go up there is somewhat confidential between my company
        • Kiosk can't merge picklist or multiselect

          There is no ability to load a multiselect or picklikst field into a kiosk with the values that have been previously selected. So, I essentially have 3 unacceptable options: 1.)Load the value into a text string and include instructions like this: "Picklist
        • AGE field from DATE OF BIRTH Field.

          HI! I have a field called date of birth in my CRM (LEADS, CONTACT etc…)     How can I know the AGE today   I would like to create a field AGE. I now how to create a field but I don´t which calculation (CUSTOM FUCTION) to make ¿ANY HELP?
        • How to update/remove file in zoho creator widgets using javascript API

          Hi Team, I have developed a widget which allows inserting and updating records I have file upload field with multiple file upload. Now while doing insert form record, I am using uploadFile API to upload files for that record. I am using updateRecord API
        • Introducing Enhanced Storage Management

          We’re excited to roll out two new enhancements in Zoho Recruit, Subscription Information and Storage Management — designed to give admins complete visibility into subscription details, feature limits, and storage consumption — all from one place inside
        • Announcing new features in Trident for Windows (v.1.34.4.0)

          Hello Community! Trident for Windows just got better! With this update we have features that make your daily work easier and more efficient. We've added some features that are exclusive to our app and we're sure you'll find them useful. Let’s dive into
        • Report Hover Setting

          Would be great if we will able to show information to the user while hovering a record in a report.
        • Vertical images displayed as horizontal

          Some pictures that originally are in vertical position are displayed in horizontal after the upload. It seems that system rotates them by 90 degrees. How can I fix this issue?
        • Zoho Desk iOS app update: Saved filters and sort options

          Hello everyone! Saved filters created on the web(desk.zoho.com) for tickets are now accessible on the Zoho Desk iOS app. You can easily rename, delete, or clear filters on the go. We have also introduced Sort options on the ticket listing screen, allowing
        • Introducing VeriFactu Support in Zoho Books

          Hello users, Spain has introduced the VeriFactu system under Real Decreto 1007/2023 to ensure integrity, traceability, and anti-fraud compliance in e-invoicing. Starting January 1, 2026, all B2B invoices must be reported to Agencia Estatal de Administración
        • Big Things Just Dropped in the SalesIQ Universe: Top Upgrades You’ll Love in Nova’25

          Nova'25 has landed, and it’s packed with meaningful upgrades to help you engage smarter, work faster, and scale with ease. Whether you're into proactive messaging, smarter automation, or better admin control, there's something here for everyone. Here's
        • Time Entries in Analytics

          I am trying to import a zoho sheet into zoho analytics. In my sheets one of the columns has "time Entries" in this "format HH:MM am/pm" example 11:00 PM. After import, i noticed that analytics converted the time to "00 Jan 1900 23:00:00".. how do i maintain
        • Amazon invoice in Zoho Books

          I have just made my first few sales on Amazon India. Amazon Seller account generates invoices for the sales made on Amazon. These invoices are sent to customers also. Now when I was only making offline sales, I used to create Invoices in Zoho Book. Now
        • Zoho Creator Upcoming Updates - November 2025

          Hello everyone, Welcome to your monthly roundup of new features and enhancements! We hope you've already taken a look at Release Projection 2—it details the features coming your way for the rest of the year. And this month, we're excited to start rolling
        • Zoho Webinar + HubSpot : Simplifiez la gestion de vos données de webinaires

          Les webinaires sont aujourd’hui essentiels pour interagir avec vos prospects et vos clients. Cependant, la gestion des données entre plusieurs plateformes peut vite devenir complexe. Grâce à la nouvelle intégration entre Zoho Webinar et HubSpot, vos outils
        • I am trying to give access to one of our educators access to 3 forms in Zoho and she is not able to view the data - Access issue

          Hi Team, When I try to provide read access to one of our educators on Zoho for Pre-training , post training and Impact survey forms submit form access which also allows them to read , it does not show them data
        • How to book GST paid in zoho books

          hi, i am a new user to Zoho books and not able to book GST paid in books, kindly suggest how i can book it in books. thanks, siddharth
        • PUNJAB NATIONAL BANK (CORPORATE) INDIA - NOT AVAILABLE IN BANKING

          Dear sir, Kindly fix it. PUNJAB NATIONAL BANK (INDIA) is available but PUNJAB NATIONAL BANK (CORPORATE) is not available. Kindly enable this banking since we need to categorize the entries. Regards, Sanjay Jena email id/ user id : travewithmerchant@
        • Is it possible to create a word cloud chart in ZoHo Analystics?

          Hi there, I have a volume of transaction text that I would like to analyse using word cloud (or other approcah to detect and present word frequency in a dataset). For example, I have 50,000 records describing menu items in restaurants. I want to be able
        • Kaizen #216 - Actions APIs : Email Notifications

          Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
        • Facturation électronique 2026 - obligation dès le 1er septembre 2026

          Bonjour, Je me permets de réagir à divers posts publiés ici et là concernant le projet de E-Invoicing, dans le cadre de la facturation électronique prévue très prochainement. Dans le cadre du passage à la facturation électronique pour les entreprises,
        • Your bot just got smarter: AI-Powered routing that reads between the lines

          What if your bot could tell the difference? Between a visitor who just needs a quick answer, someone actively comparing options, and a frustrated customer one click away from leaving? Most bots can't. They deliver the same response to everyone, missing
        • Weekly Tips : Master Keyboard Shortcuts in Zoho Mail

          If you spend a lot of time managing emails, switching between your mouse and keyboard can slow you down. Whether you are replying to clients, organizing your inbox, or searching for messages, every second counts. So, how can you streamline your email
        • Introducing custom lookup fields in the Tickets, Contacts, and Accounts modules

          Hello all, We are excited to announce a new enhancement that will empower you to further customize the Tickets, Contacts, and Accounts modules. Now, you will be able to create custom lookup fields in your Tickets, Contacts, and Accounts layouts for more
        • DKIM cannot be enabled for the domain as no verified default selector present

          Can't get the DKIM working. May you please check my account (nksy.us) to see what's wrong?
        • Contacts per department

          Hello, Is it possible to limit Contacts to a Department? Thanks
        • Collections Management: #3 Tackling Payment Failures

          Sam refreshed the dashboard. "Payment failed". Same customer. Same subscription. This is happening for the third time. He sends a usual email: "Your renewal payment failed again. Could you please check and retry?" A couple of days passed, and there was
        • How do I increase the email attachment size in Zoho CRM ?

          It looks like I'm limited to 10MB when sending an attachment using the email widget on a record in Zoho CRM. Is there a way to increase the size? Or can I use some other tool? From what I'm reading online, I'm maxed out at 10MB. Any insight would be greatly
        • Custom Field in Zoho Projects pulling into Analytics

          We have a client that we have built our their new business process using Zoho Projects, and we have build a lot of custom fields with their their Projects where they are capturing specific data points that we want to be able to track and pull data, as
        • WhatsApp Channels in Zoho Campaigns

          Now that Meta has opened WhatsApp Channels globally, will you add it to Zoho Campaigns? It's another top channel for marketing communications as email and SMS. Thanks.
        • Zoho sign and creator error message {"code":9043,"error_param":"Checked by","message":"Extra key found","status":"failure"}

          Good day, I receive the error message: {"code":9043,"error_param":"Checked by","message":"Extra key found","status":"failure"} when running below code from creator to sign, void TestForSign(int ID) { //Fetch Template Details (Optional, for dynamic mapping)
        • Download a writer template as .docx instead of .pdf.

          I have been trying to implement a feature to download a writer template as a .docx and got it working partly but it isn't good. Earlier I checked our code and I saw openurl("https://crm.zoho.com/crm/org121314/specific/Template.do?action=print&step=pdfPreview&id="
        • Next Page