What's new on Zoho Marketplace in December 2022

What's new on Zoho Marketplace in December 2022



Zoho Marketplace offers 1,500+ extensions to help connect and enhance your Zoho products. Here’s a list of the new extensions released in December 2022.

Extensions for Zoho CRM

Automatically validate the driving licence of your leads and contacts within Zoho CRM. Verify the identity of a lead or contact and eliminate fraudulent and duplicate identifies.

Authenticate a contact's identification with their PAN details in the Leads and Contacts modules of Zoho CRM.

Categorize valid emails of your contacts for a specific campaign list and manage it through Zoho CRM.

Automatically set the latitude and longitude of your contact's address in Zoho CRM's contact information.

Improve your email marketing DOI and increase email deliverability by automatically verifying email addresses for new or updated email entries.

Automatically get a two-letter, properly cased country code when you input a country name. This works in any supported language.

Integrate RingCentral with Zoho CRM with workflows and blueprints to communicate textually with contacts. Create SMS templates and provide access to multiple users on your team.

Extensions for Zoho Meeting

Connect virtually with your clients, partners, and customers by converting an event from Bigin's Event module into an online meeting.

Collaborate with your team through online meetings on specific tasks related to a project without leaving Zoho Projects.

Interact with your organization members using audio, video, and screen sharing. Share the video or screen sharing session on Zoho Connect.

Schedule and host online meetings right from your inbox. Directly initiate a meeting from Zoho Mail.

Book appointment slots in Zoho Bookings and engage with your leads and contacts through live meetings.

Integrate Zoho Meeting with MS teams to communicate and remotely collaborate with real-time video and audio conferencing.

Schedule online meetings, create instant meetings, and send invitations to participants from Outlook.

Use the Zoho Meeting add-on for Gmail to launch upcoming meetings, create instant meetings, and more right from your inbox.

Extensions for Zoho Desk

Assign tickets to agents from nearby customers based on their current location. Track and control agents and ticket requests live on Google Maps.

Increase customer satisfaction by directly addressing WhatsApp queries from the Zoho Desk ecosystem. Using this extension, update your customers on their ticket status, and automate ticket creation messages on WhatsApp.

Use the click-to-call and click-to-text feature, track your calls and messages, and log your communication activities on Zoho Desk.

Extensions for Bigin

Accelerate your Bigin campaigns through outbound calls to maximize the reach to your leads.

Communicate with multiple contacts at once with predefined, yet prompt, WhatsApp and SMS messages. View usage statistics and receive instant notifications from Twilio to manage incoming messages.

Integrate MessageBird with Bigin to establish communications with contacts and deals through WhatsApp, SMS, and Viber.

Extensions for other Zoho Applications

Assess the skillset of various candidates managed in Zoho Recruit. Track the candidate's score and performance remarks for further evaluation in Zoho Recruit.

Instantly access each Calendly agent's event details from Zoho Recruit. Easily schedule appointments and view the appointment history of any contact or candidate.

Integrate Zoho Books with PayPay to chase receivables in a fully automated process. The integration helps boost your cash flow by resolving late payment issues.

Seamlessly auto-capture Payex settlement transactions daily and accept settlement details directly into Zoho Books.

Integrate Descartes ShipRush with Zoho Inventory for advanced shipping and export features. Import orders, compare shipping rates, get discounts, print shipping labels, and much more.

Access all files and resources in SharePoint directly from the Feeds, Comments, and Documents modules of Zoho BugTracker.

Receive payments from your customers seamlessly through a payment medium of their choice. Integrate Paystack with Zoho Commerce to efficiently and successfully manage online transactions.

Enrich customer interaction by integrating a phone system with various Zoho platforms. Use features such as click-to-dial, call recording, and much more to enhance support and sales calls with customers.

Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace.
Explore Zoho Marketplace

Here's an archive of all the releases from previous months, in case you missed any:
New on Zoho Marketplace



      • Sticky Posts

      • What's new on Zoho Marketplace

        You can now find newly published "What's new on Zoho Marketplace" articles on Zoho Marketplace's Knowledge Base. Work smarter by adding new capabilities to your Zoho apps with business solutions from Zoho Marketplace. Explore Zoho Marketplace

        • Recent Topics

        • Something went wrong. One or more fields contain errors

          I am getting this error but there is no way to debug what field is causing the issue . I have over 100 fields. Everything was working fine and then i fixed some fields that should have the same field names but had a typo and i am getting this error. It

        • Integrating Zoho Desk Instances from two separate organizations

          Is it possible to integrate Zoho Desk with an instance from another organization? For example, creating a ticket in one organization can cause the creation of a ticket in the second organization? Or certain tickets from one organization be viewable by

        • Knowledge base bug - Error: Article couldn't be updated.

          It took me a while to figure this out, truly one of the most irritating bugs in Zoho. I hope you find this information helpful. When using the knowledge base to create articles, make sure your keywords are in lowercase and separated by commas. Otherwise,

        • Is this possible with Campaigns?

          My company is currently moving CRM's from Monday to Zoho One. Currently, our marketing lead process is send out 7 sms messages over 14 days if the lead is in a certain status. If we don't get a response the lead is put into a "Closed" status. Do we buy

        • How to view two portals (Zoho CRM & Zoho Books) in single login

          Hello there, I need to create a portal access for the Customers. Customer data present in two applications namely Zoho CRM & Zoho Books. My requirement is to show the two different portals(Zoho CRM Portal & Zoho books Portal) in single login. I could

        • Updating Bounced Contacts in Campaigns to the CRM

          The article explains how to update Opt-outs from Campaigns to CRM, but not bounces. While Campaigns will automatically remove any bounced emails from future campaigns, is there a process by which a bounce will update or make a notification in the CRM

        • Bandwidth, voice and poor video

          Dear Team, The webinar has made things quite easy and convenient for educators around the world. We are an art & culture-based organization where students and researchers are our major audience.  While using the Zoho webinar platform, we have observed that the audio lags and the video is of poor quality and often freezes. Some participants don't hear what is being spoken.  We also found that even a slightly slow internet connection disrupts the webinar while it should be working well even on lower

        • Zoho books and venmo

          Hi, Is there a way to hook Venmo into zoho books? I have a Venmo business account and want to be able to sync that. I know you can do it with the paypal integration but I dont want to use paypal for the fees and that doesnt allow me use/integrate my current

        • Global Sets for Multi-Select pick lists

          When is this feature coming to Zoho CRM? It would be very useful now we have got used to having it for the normal pick lists.

        • 550 5.4.6 Unusual sending activity detected. Please try after sometime. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a>

          Please help me with this. Sending of mails is blocked.

        • The Social Wall: November 2024

          Hey everyone, As we move into December, we're excited to share all the updates that went live in Social during November. View, monitor, and respond to your WhatsApp and Telegram messages from Inbox Take your communication a step further by integrating

        • Segmenting Contacts Based on Product Purchased

          I am trying to organize our main Marketing Automation email list in a way that segments contacts based on products they have purchased (for example in this case it is 3 different products). To my knowledge, this would require the sync from Zoho CRM to

        • Urgent Assistance Needed with DKIM Verification

          Hi, I have been trying to verify the DKIM for the past month using your instructions as well as other resources. Unfortunately, I have not been able to resolve the issue, and it remains persistent. I need to address this problem as soon as possible so

        • How do I attach tasks from one task to other tasks in the same project

          How do I attach tasks from one task to other tasks in the same project

        • Incorrect Handling of XLSX data

          Trying to import an XLSX schedule of bills into Zoho Books I ran across the problem of date formatting. To replicate: Build a CSV file with bill dates in whatever format you like and import it - this should work if you match the "dd/MM/yyy" etc. format

        • Zoho Books Invoice Salesperson: requires ID but there is no "Fetch salesperson" action

          Hi, I am trying to attach a Salesperson to a Zoho Books invoice. In Zoho Flow, the salesperson field required an ID. However, I only have the salesperson name, I need to fetch salesperson by name and then provide the ID. There is no option to fetch salesperson...

        • Change format of quantity format

          Hi,  I would like to change the qunatity format from 1,00 to 1.  Is this possible?   thanks!

        • Ticket Views: filter criteria -> dynamic date values in relation to the current date

          Hello all, It would be very helpful if you could build custom views in such a way that you do not have to adjust the criteria daily or at whatever interval in order to change the fixed date value as needed. For example, I would like to create a view that,

        • Captchas: No support for Google reCAPTCHA or similar

          Hi all, The current captcha integrated into Creator is very basic, and often near-impossible to read. I'm building an app for a charity which includes a couple of public-facing forms, and this is a real issue for people with dyslexia and related conditions - it's effectively excluding them if you want any form of spam protection at all on your published forms (and that being said, the current captcha doesn't even seem very effective - bots can often read it more easily than humans). I've raised this

        • Maintain consistency in ticket responses with shared snippets

          Hello everyone! We are excited to announce that our highly anticipated snippet sharing feature is now available to all users. As you know, snippets are pre-defined message templates, or canned messages, that help agents respond to tickets with efficiency.

        • Tickets - Zoho Desk

          Hi Team, My Clients need to see their tickets created and the status of the ticket in the Zoho Support Desk itself. How can I do this? My Client doesn't have a Zoho Account. They need to access the ticket by the provided link without signing in.

        • Automatically assign Contacts to Account owners

          Hi, I have a finite number of accounts set up in the CRM, and each new contact that comes in is automatically assigned to an Account according to a rule I set up. I want the Contact owner in the Contacts module to be assigned to the relevant Account owner.

        • Making Copies/Duplicates of Zoho Forms (Shared)

          Question to the community: is there a way to take a 'shared form' , make a duplicate copy and save under My Forms, so that i can use that which was already created as a template to make updates to and use as a test form and be able to have full access,

        • Using IMAP configuration for shared email inboxes

          Our customer service team utilizes shared email boxes to allow multiple people to view and handle incoming customer requests. For example, the customer sends an email to info@xxxx.com and multiple people can view it and handle the request. How can I configure

        • Can you help us creating a customised form with payment link?

          I would like to create a customised Transport form where the user will be asked to make payment basis the drop/ pick up they select.

        • Deleting or disabeling predefined ticket list views

          Is it possible to delete or disable predefined views or is this still not possible? For instance, we are not using the chat function and therefore have no use for the "Missed Chats" view. Thanks!

        • Email an Invoice from API

          When calling the API to email an invoice, it seems it does not actually send it. Below is a screen shot where I used an API call for the bottom record, and it updated its' status to "Due Today", but no email was actually sent. The top record, I hit the

        • Unable to load your extension. Please check your plugin-manifest or Resources.json.

          Hi Team, I am using the config module with multiple fields of different types, such as checkboxes and picklists. However, I am encountering the following issues: Error Message: When loading the extension, I get the error: "Unable to load your extension.

        • Layout Rules / Quick create

          Hello, is there a way to create a layout rule for quick create option? Regards, Katarzyna

        • Issue with Create Note Button and Popup Form in Leads Module

          Hello Zoho Community, I am trying to implement a "Create Note" button in the Leads module with the following functionality: 1. When the button is clicked, a form should pop up with fields to add notes. 2. After filling out the form and clicking Send,

        • Finding draft ticket replies

          Is there a way to see all tickets which have draft replies?

        • Guidance on Making Zoho Desk Connections Available for All Data Centers

          Hi Team, I’m currently developing an application using Zoho Desk connections to manage OAuth for my third-party products. Could you please advise on the steps required to make it available across all data centers? Looking forward to your thoughts on

        • Able to change project on timelog entries

          Ability to move the timesheet entry from one project to another. When a user adds a wrong entry a manager can change/update the timesheet entry to the correct project.

        • Caso de Uso | Menos trámites, más salud: Clínicum optimiza sus recursos con Zoho One

          "La automatización del proceso de solicitud de bajas y su trazabilidad a través de Zoho nos ha supuesto una mejora en el ROI." - Carol Rodríguez, Responsable de Experiencia del Cliente interno y externo en Clínicum ¡Hola a todos! Estamos emocionados de

        • How do I stop getting notified about upgrading to Upgrade now and save big!

          How do I stop getting notified about upgrading to Upgrade now and save big! There is no way to clear this notification, and EVERY Day I get alerted to upgrade, but there is no permanent way to dismiss this alert! How can I permanently dismiss this a

        • Double opt-in notifications and customizable confirmation messages for your webforms

          Dear CRM Community, We are excited to announce a major upgrade to our Webforms feature. You can now customize the confirmation message shown to your users who double opt-in from your webform and also customize your confirmation emails when they submit

        • Bulk create tasks - Zoho Projects API

          Hi Zoho/Community, I am trying to create multiple tasks in a single API call, is there a way we can combine multiple request bodies into one single payload? The issue I am facing is the rate limiting on the API, I wanted to create certain amount of tasks

        • Task Due dates and Reminder Date & Time

          I like to have a reminder on many tasks in Zoho Recruit. I find the process cumbersome in that each task requires the following: 1. click and select due date 2. Click the reminder box 3. Click on (Reminder) Start Date 4. Click on (Reminder )Time If one

        • Unable to Access Admin Console and Email Sending Issues

          Hello Zoho Support Team and Community, I hope this post finds you well. I am currently facing two significant issues with Zoho services: Admin Console Access Issue: Every time I try to access the Zoho Admin Console, it gets stuck on the loading screen

        • Tracking new lead response time

          Hi, I have a team of Sales Development Reps, who have a KPI of responding to a lead within 20 mins or less once it hits the system.  I seem to recall that Zoho CRM had the capability to track this in a previous version, but don't see it anywhere.   It's

        • Next Page