Workspace and CRM Contact Sync Updates

Workspace and CRM Contact Sync Updates

Dear Marketers,

We are delighted to bring you a fascinating update this holiday season. An update which will help marketers like you increase their focus and enhance contact management.  These new features are designed to streamline your workflow, enhance campaign targeting, and deliver more impactful marketing results.

Workspace Contact Segregation

Workspace, the dedicated marketing space inside Zoho Marketing Automation, now allows individual marketers to segregate only the required set of contacts to be associated with their respective workspaces. This way, you will have better control over the number of contacts you'll be managing, reduces clutter, and plan specific targeted campaigns without any overlap.
Learn more.







CRM Contact Sync without emails

You can now sync contacts without email ids but just with phone numbers, from Zoho CRM to Zoho Marketing Automation. Earlier, only contacts which had an email associated with them could be synced to Zoho Marketing Automation. This expansion enables you to incorporate a wider range of leads and customers into your marketing initiatives. By leveraging phone numbers, you can reach out to your audience through SMS, and WhatsApp, creating a more holistic marketing strategy.

NotesNote: Please note that this feature is currently available only through Zoho CRM sync and File Import. 

We encourage you to explore these exciting updates and harness their power to achieve your marketing goals. If you have any questions or require further assistance, please don't hesitate to reach out to our support team.

Happy Marketing!
Team Zoho Marketing Automation


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