World Password Day: 5 interesting facts about passwords

World Password Day: 5 interesting facts about passwords

It's World Password Day: that time of the year when we talk about password hygiene and the importance of safe password management. World Password Day is observed on the first Thursday of every May, and this year, we'd like to talk about some of the most interesting facts about passwords and their impact on the online world. 

The psychology behind forgetting passwords
It's common knowledge that we're bad at remembering multiple passwords and according to a recent study on forgetting passwords by Rutgers University-New Brunswick, much of the blame should be placed on the applications themselves. They report that websites focus more on telling users if their passwords are strong or weak but do nothing to help people remember them. They also mention that users more often remember passwords for accounts they frequently log in to.

Passwords are responsible for 80% of data breaches
As businesses continue to rely on new software tools to overcome competition and make remote work easier, employees are forced to manage passwords for multiple accounts. A recent survey from Zoho Vault showed that about 1 in 3 people stated that they used between 25 and 100 apps each week to perform personal and business tasks. This often leads to password fatigue and causes users to set passwords that are weak or easy to remember, which reportedly causes over 80% of data breaches in the hacking category.

The hidden costs of using passwords
A recent report from technology research firm Forrester states that some organizations could spend up to $1 million USD per year on staffing and infrastructure to merely handle password resets. This is reportedly due to the volume of password-related requests reported to the help desks—which Gartner estimates to be around 40%—that take up quality billable hours of help desk agents and the hours spent by users without access to business-critical applications, among other factors.

Loss of revenue for e-commerce giants
A 2017 study conducted by MasterCard and the University of Oxford found that about one in three online purchases were abandoned at checkout when customers forget their login credentials. Experts suggest that this could lead to multi-million dollar losses, if not more. The study also mentions that about 18.75% of users abandon their purchase while waiting for a link to reset their forgotten password.

Password sharing is becoming a habit
About 81% of young people aged between 13 and 24 have either shared passwords for streaming services with friends or have accessed services using passwords shared with them. Password sharing is also common amongst partners. A 2018 study by a professor at Carnegie Mellon University identified that over 86% of couples shared at least one password with their partner, with a median of four accounts shared on average. 

Fortunes locked up in the password jail
In mainstream media as well as on finance blogs and internet forums, cryptocurrencies are currently the talk of the town. From revolutionizing trading to making new millionaires, the crypto world has it all—including multiple stories of regrets. According to a research made by the cryptocurrency data firm Chainalysis, around 20% of the existing 18.5 million Bitcoin (a percentage worth well over $140 billion USD) appears to be in lost or otherwise stranded wallets. One such Stefan Thomas, a German-born programmer living in San Francisco, has only two tries left to unlock his cryptowallet containing 7002 bitcoins before his hard drive gets encrypted, permanently locking him out of a fortune currently worth over $400 million USD. 

The takeaway: Use a password manager
Passwords are often overlooked when it comes to cybersecurity, but password management is the key to online safety and history has proven that we're never good at it on our own. It might be time to adopt a password manager if you don't already use one. Password managers are secure online vaults that safeguard all your passwords in one place while allowing you to access them using a single master password. Password managers like Zoho Vault sync across devices, autofill passwords on all your favorite applications, and also make password sharing safe with real-time monitoring. 


      • Sticky Posts

      • Introducing SecureForms in Zoho Vault

        Hey everyone, Let’s face it—asking someone to send over a password or other sensitive data is rarely straightforward. You wait. You nudge. You follow up once, twice—maybe more. And when the information finally arrives, it shows up in the worst possible

      • Join our World Password and Passkey Day expert Q&A 2025

        Hey everyone! World Password and Passkey Day is almost here, and there's no better time to talk about something we all rely on daily—secure authentication. Did you know that a staggering 60% of hacking-related breaches are tied to weak or stolen passwords?

      • Zoho Vault: A look at what's new for iOS, iPadOS, and macOS

        Hi everyone, At Zoho Vault, we constantly aim to improve your security experience. Based on both internal and external feedback, we have recently rolled out updates across our iOS, iPadOS, and support for macOS platforms. Introducing the desktop app for

      • iOS 12 update: Introducing autofill passwords and Siri Shortcuts in Zoho Vault

        With this iOS 12 release, Zoho Vault users can now autofill usernames and passwords on Safari and other third-party apps. Users can enjoy a seamless login experience to their everyday apps without compromising security and also access passwords stored in Zoho vault with Siri Shortcuts by adding personalized phrases. How to enable autofill password on your iOS device? First, you need to update your device to iOS 12.  Apple recommends you to take a backup before you update your device to the latest

        • Recent Topics

        • Can't add picture to email template. Says I'm over the character limit.

          I tried creating an email template with a picture and it says I'm over the character limit. The picture is pretty small. What can I do?

        • Allow breakdown of per diem for meals provided

          Would it be possible to break the per diem down into what you get for each meal. The reason for this is we want to offer per diem but if a meal is provided by a customer or sales we need to remove this from the per diem bucket for that day. We break down

        • Automatically moving Leads into their corresponding buckets

          Hi, I have developed a lead pipeline and created different cadences for various lead segments. After enrolling leads into their respective cadences, each lead goes through a series of follow-ups (in my case, three emails). If a lead does not respond after

        • Tracking Email Template usage

          I'd like to be able to track how many times agents/users send an email from Templates. This is so we can track their activity in relation to Campaigns in CRM. Thanks

        • Get employee id of authenticated user via API

          Hi, For adding timetracking records an employee id is required. Is there an API Route available to get the employee ID of the current authenticated user? or something like /users/me Currently using https://people.zoho.com/people/api/forms/employee/getRecords

        • Zoho Social API for generating draft posts from a third-party app ?

          Hello everyone, I hope you are all well. I have a question regarding Zoho Social. I am developing an application that generates social media posts, and I would like to be able to incorporate a feature that allows saving these posts as drafts in Zoho Social.

        • Collect in-app feedback with richer context and granular insights

          Hello, Apptics community! From GenAI chatbots to one-tap checkouts, user experience standards keep rising—yet 96% of unhappy users never explain what went wrong; they simply leave. Introducing in-app feedback 2.0 banner In-app feedback 2.0 is here to

        • Temporary restiction

          My account says You have been temporarily restricted from publishing jobs from Zoho Recruit.Click here to request a one-time approval to publish your jobs and when I go to click it shows error. Kindly assist.

        • Help with Quote template for peer review

          We are wanting to do peer review of quotes/proposals, however the quote templates dont have product cost, profit margins, etc. It is difficult for a manager to approve a quote without ensuring nothing is going out at improper margins, etc. I have not

        • India Tech Support

          Is there no phone tech support number for India? And no chat facility either?

        • How many AR fields We can add in a form?

          I want to add at least 10-15 AR fields in a form. I just want to know is there any limit on the AR fields or do I need to pay extra money for using 10-15 AR fields. Thanks in advance.

        • Agent working hours

          Hi, I know it is possible to set company business hours but is it possible so that agents can have different ones? I.e. some agents cover later hours on specific weeks - can these be set so those agents that are "working" get notified about tickets etc. 

        • Disallow CLOSE if tags field is empty

          I want to introduce a mandatory condition that NEW tickets (not prior closed tickets) cannot enter the CLOSED state without first having an entry in the tags field. Is there a way I can do this?

        • Central de Ajuda - Restringir visualização de tickets

          Estou tentando configurar o Zoho Desk para que determinados usuários dentro de uma mesma conta consigam visualizar apenas os tickets criados por usuários específicos dessa conta — e não todos os tickets ou apenas os seus próprios. Até onde sei, existe

        • Business Hours with lunch break

          Our business hours are: mon - fri 08:30 - 13:00, 15:00 - 18:30. How can I handle the lunch break? If I use 8:30 - 18:30 it obviously breaks SLA. Thanks

        • Default/Private Departments in Zoho Desk

          1) How does one configure a department to be private? 2) Also, how does one change the default department? 1) On the list of my company's Zoho Departments, I see that we have a default department, but I am unable to choose which department should be default. 2) From the Zoho documentation I see that in order to create a private department, one should uncheck "Display in customer portal" on the Add Department screen. However, is there a way to change this setting after the department has been created?

        • Ask the Experts 21: Power up your support game with Zoho Desk Automation

          " In every business, there are tasks to automate, Zoho Desk helps with features that integrate Assignments to manage tickets and teams to align,Macros for quick actions and workflows to streamline Contracts and schedules to hold things tight, Plans run

        • If leads are assigned to a person before 4:00 PM and the stage is "Fresh Lead", then an email should be triggered at 4:00 PM to all assigned users. If leads are assigned after 4:00 PM and the stage is

          If leads are assigned to a person before 4:00 PM and the stage is "Fresh Lead", then an email should be triggered at 4:00 PM to all assigned users. If leads are assigned after 4:00 PM and the stage is "Fresh Lead", then the email should be triggered the

        • Multiselect lookup in subform

          It would be SO SO useful if subforms could support a multiselect look up field! Is this in the works??

        • Tasks as calendar events? What about a way to verify a meeting actually happened?

          I'm not sure how to best ask this, but i'm looking to add some guard-rails into zoho for the end-user. However for guardrails to be effective they can't really add extra steps for the end-user. i.e. every step that's added for the user, is another place

        • Attachments should sync between Zoho Finance in CRM and Zoho Books

          It would EXTREMELY helpful and practical if the attachments added to an invoice via Zoho Finance in CRM synced with the invoice updates in Zoho Books. Currently, attachments to an invoice updated in CRM DO NOT appear as attachments when viewing the same

        • Introducing a new home page view and UI enhancements for Dashboards

          Hello everyone,  In CRM, the home pages provide a quick view of the various happenings in a business with the help of dashboards. The home pages also help to organize one's and the team's day's work. There are three views in the home tab: Classic User's

        • Translation support expanded for Modules, Subforms and Related Lists

          Hello Everyone!   The translation feature enables organizations to translate certain values in their CRM interface into different languages. Previously, the only values that could be translated were picklist values and field names. However, we have extended

        • Call result pop up on call when call ends

          I’d like to be able to create a pop up that appears after a call has finished that allows me to select the Call Result. I'm using RingCentral. I have seen from a previous, now locked, thread on Zoho Cares that this capability has been implemented, but

        • Data Template Amending

          Hi, is it possible to remove data templates once you have applied them in Workdrive? Also, once I have added a new field to a data template can I mass update multiple files who have already been allocated that template and amend just that one added

        • Zoho Flow y subformularios de Zoho CRM

          Buenas tardes, En mi empresa vamos a empezar a usar los subformularios de zoho crm pero estos los voy a tener que rellenar con zoho flow ya que va a ser el encargado de rellenar dichos campos del subformulario. El problema es que a la hora de intentar

        • Recurring Invoices

          We are looking at moving our invoices to ZOHO Billing, I have started the trial period and like that I can et up for four different companies. The one feature we need which is mentioned in the documentation is Recurring Invoices so we can send our Rent

        • Implement Meeting Polls in Zoho Bookings

          Dear Zoho Bookings Support Team, We'd like to propose a feature enhancement related to appointment scheduling within Zoho Bookings. Current Functionality: Zoho Bookings excels at streamlining individual appointment scheduling. Users can set availability

        • Zoho Projects App update: Arabic and Hebrew language support

          Hello everyone! In the latest version(v3.10) of the Zoho Projects iOS app update, we have brought in support to access the app in RTL(Right to Left) languages (Arabic and Hebrew). Note: RTL is yet to be supported on the Calendar and Gantt charts modules

        • I want to cancel @mention group in the notes in Zoho CRM

          Hi Everybody, I want to prevent people from mentioning a specific group in notes in Zoho CRM. We have one group called Team Sales, and although we've asked users not to mention groups, they still mention the group name. My workaround is to change the

        • Kaizen #193: Creating different fields in Zoho CRM through API

          🎊 Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.

        • How to install node packages in Zoho Creator cloud functions

          I wanted to create some functions which requires node packages like axios, fetch, multer etc., How and where can i install the node packages in Zoho creator to use it in Zoho creator Nodejs function.

        • Session "Ask Me Anything" Zoho France - Le 26 Juin 2025 14h à 17h (en Français

          Chers Utilisateurs, Vous cherchez à mieux comprendre Zoho CRM ou Zoho Desk ? Nos experts seront disponibles pour répondre à toutes vos questions lors de notre session Ask Me Anything. Rejoignez-nous ici pour en discuter en ligne. Pendant trois heures,

        • Option to Crop Existing Agent Image in Zoho One Directory

          Hello Zoho Team, We hope you're all doing well. We would like to request a small but useful enhancement to the Zoho One Directory. 🎯 Current Limitation At present, the system allows cropping an agent image only during the initial upload of an agent's

        • Introducing Sub-Accounts in Zoho Books!

          Hello Everyone, Sub-Accounts is LIVE! Yes, you read it right. The much needed and most requested feature is now live in Zoho Books. The sub-accounts feature in Zoho Books will help you to classify your accounts further which will give you a more detailed view of your accounts while running reports. You can create sub-accounts for the below Accounts: Asset Cost of Goods Sold Expense Liability Fixed Asset Other Asset Other Current Asset Long Term Liability Other Current Liability Other Liability Other

        • Sesión "Ask me anything" Zoho en Español - 26 de junio de 2025, de 14:00 a 17:00 (en español)

          ¡Hola Comunidad! ¿Quieres entender mejor Zoho CRM o Zoho Desk? Nuestros expertos estarán disponibles para responder a todas tus preguntas durante nuestra sesión "Ask me anything". Puedes comentar este artículo y durante tres horas, nuestro equipo estará

        • UI Update: We've Reorganized Invoice Settings

          Dear users, We’ve reorganized invoice settings to offer you a streamlined and intuitive experience when managing your subscriptions. Starting from 2 July 2025, subscription-related invoice settings will be accessible from a new page called Billing Preferences

        • Marketer’s Space – Automate Subscription Management for CRM Contacts Using Workflows in Zoho Campaigns

          Hello, marketers! Welcome back to Marketer’s Space. In this week’s post, we’ll look at how to simplify subscription management using Workflows for contacts synced from Zoho CRM in Zoho Campaigns. There are multiple ways to assign topics to your contacts:

        • CRM and Finance Tab - Add Invoice "Subject " Column

          When On a contact in CRM, and you click the Zoho Finace tab, how can I put in the invoice subject line? Or even a custom field for this.  We need to see what that invoice is for, without opening it.   If we have tons of invoices we need a way to quick

        • WhatsApp to shift to per-message billing from July 1, 2025

          Greetings Recruiters, If you’re using WhatsApp to connect with candidates through Zoho Recruit, there’s an important pricing change coming up that you’ll want to plan for. What’s changing? Starting July 1, 2025, WhatsApp is moving away from conversation-based

        • Next Page