Zia - Generative AI for publishing posts in Zoho Social

Zia - Generative AI for publishing posts in Zoho Social

Generative AI is a type of Artificial Intelligence that uses existing content to create new content in the form of text, video, audio, or images by processing a large volume of data. It can be used to create blogs, social media posts, and emails, or to summarize long form content and a lot more. All these rely on the PROMPT.

What's a prompt?

If you're an artist, you might be familiar with Inktober, which is a month-long art challenge in October focusing on improving your skill and developing a habit. It usually comes with a set of prompts, one for each day of the month consisting of keywords that can help spark an idea. 



Similarly, to help generative AI create new, high quality content, we need to come up with a prompt that conveys all our requirements. There is no such thing as a good or a bad prompt, but it can work well when your prompt has detailed context, loaded with all the information that can help the generative AI tool understand better.
 
For example,
Prompt 1: Write about generative AI for content creators
Prompt 2: Create a Twitter thread on how generative AI can help content creators; also, repurpose the content for an Instagram Reel.
 
While Prompt 1 will get you all the information that you need, it's prompt 2 that has more context. It just makes it easy for the generative AI tool to understand and tailor the responses accordingly.

Introducing Zia - Generative AI in Zoho Social

We're excited to introduce Zia's generative AI capabilities, powered by OpenAI, to Zoho Social. With Zia, you'll be able to do the following:

Create different types of social media content

The Compose with Zia option in Zoho Social lets you create posts, Instagram captions, Twitter posts, and Twitter threads. You can also generate hashtags based on the prompt and regenerate the content if it's not satisfactory. 

Social Media Post


Hashtags


Generate hashtags, images, and emojis for your post



Rephrase your draft



Generate multiple suggestions for a prompt


Multilingual

Zia can generate content in any language of your choice that is specified in the prompt. This can help you create posts catering to a wide range of audience.



Accessing Zia (powered by OpenAI) in Zoho Social

The generative AI capabilities of Zia work by integrating with OpenAI, so you'll need an OpenAI account. You can then start using Zia (powered by OpenAI) by generating your OpenAI secret key and adding it to Zoho Social. It's only available for customers from US data centers at the moment.

Points to remember

  • A paid OpenAI account is required to set up the integration.
  • Only the admin of the organization can set up the integration.
  • The same OpenAI secret key can be used across all Zoho products.
We hope you found this useful. Please do try it out and let us know your feedback in the comments section below.



      • Sticky Posts

      • Introducing Inbox in Zoho Social

        Hey everyone, We are excited to introduce the Inbox in Zoho Social to help manage all social media interactions from Facebook, Instagram, X (formerly Twitter), Google Business Profile and YouTube for your brand in one place. You can track and assign them

      • A decade together - Thank you for being a part of the journey with Zoho Social!

        A decade ago, we started Zoho Social with a simple vision: to make social media management easier, smarter, and more impactful for your business. What began as a small idea has grown to a powerful platform that helps businesses across the globe reach

      • Advanced statistics for LinkedIn page, posts and monitor @mentions in Zoho Social

        Hello everyone,   We've made enhancements to the Monitor, Reports tabs, and Post Stats for the LinkedIn channel in Zoho Social, so we wanted to briefly share some information about the updates. Monitor LinkedIn mentions  LinkedIn is one of the most popular

      • Introducing advanced statistics for all your social media posts

        When you're publishing on social media, it's important to understand how the audience engages with your content. This insight helps you come up with ideas for different types of content and also identify the social media channel that's most effective

      • It's here! A Publishing Calendar to give you better view and more control over your posts.

        Hello!   Just a couple of days back my colleague Vishal announced that you can now do more on Twitter with the Advanced Search Filters, along with a bunch of other cool stuff. I hope you got a chance to check it out.  In fact, I'm itching to you tell you all about the latest updates we have lined up, but I'd rather give you doses of excitement every week to last until the very end. ;) Alright, I hear you. That's enough tease for the day.  Here we go! Introducing... an all-new Publishing Calendar,

        • Recent Topics

        • More context, fewer tabs: View lookup modules' data within a CRM Canvas page

          Hello everyone, How often do your users juggle multiple browser tabs just to piece together the full context of a record? This update can make their lives easier. You can now add lookup modules' fields to a Canvas detail view page and a Canvas list view

        • On click of the Blueprint transition (Qualified or Not Qualified), the 'Convert' option should be enabled in the Lead module.

          On click of the Blueprint transition (Qualified or Not Qualified), the 'Convert' option should be enabled in the Lead module. console.clear(); let convertButton = ZDK.Page.getButton('convert'); let leadStatus = ZDK.Page.getField('Lead_Stage').getValue();

        • Show all items making up the composite item in transactions

          Dear Zoho, Currently, when we select a composite item in Zoho Inventory for a transaction, we do not receive a breakdown of the individual items that make up the composite. This makes it challenging for our team to accurately pick, pack, and ship the

        • Custom Roles & Granular Permission Control in Zoho SalesIQ

          Hello Zoho SalesIQ Team, We appreciate the functionalities offered by Zoho SalesIQ, but we would like to request a crucial enhancement regarding user roles and permissions. Current Issue: At present, Zoho SalesIQ provides fixed roles—Admin, Supervisor,

        • Condition to skip recipient signature

          Is there a way, alone or with a Zoho Form integration, to skip a recipient signature when a condition is set? This happens because in this template, not always all the recipients need to sign it. Sometimes its just a few. We are using a Zoho Form integration

        • How to filter emails by Reply-to field?

          I receive a very particular newsletter from an association A registered on a website W (that is used by many associations), and the emails fields are not great: the From just contains the generic website's W's email, while A is only mentioned in the Reply-to

        • Wich version of Backstage is included in Zoho One

          Hello I am in the event business and i am considering Zoho One to replace my current tools. I will need Backstage to manage my events but I am wondering wich version of backstage will I get if I subscribe to Zoho One. Thank you Guillaume

        • How to restore deleted campaigns?

          I accidentally deleted my first campaign that went out today (08/21/18). How do I restore it?

        • Organize and Clone Task Custom Views

          We have rolled out two new enhancements to task custom views: Custom View Groups and Custom View Clone. Custom View Groups Similar to predefined view groups, we have introduced groups for custom views to help organize and categorize them. My Custom Views:

        • Kits: Option to Hide Associate Items on Documents

          The new Kit type of Composite Item is very helpful, and we're already using it in several different ways. One problem is that there seems to be no way to hide the components on some documents, including Package Slips. There is an option given in settings

        • Zoho Books CREDIT LIMIT is completely USELESS due to a BUG!!! Please fix it ASAP!!

          Credit Limit should not be taken into account if payment terms on the Invoice are without credit. If selected Credit 0 days (Prepayment) why in this world would a notification pop up saying credit limit is exceeded and not allowing to create an invoice?

        • Is it possible to adjust the web browser tab title (when a ZoHo Desk ticket is opened)

          Hi All, When I open a ZoHo Desk ticket in a web browser, the tab title (text that appears at the top of the browser tab) uses the logic: *company icon picture* (xxxx) #ticket number - company name See below (highlighted in red) for reference. Company

        • Configure ChatGPT in Zoho Cliq | Now with GPT-4!

          Updated for GPT-4 Support: The post and scripts has been revised to take advantage of the new GPT-4 model's capabilities. Please use the updated version for enhanced performance and accuracy. If you have been on the internet for the past few months, you

        • Have completed Zoho Sign documents attach automatically to contact and/or account

          Hello, Just used ZohoSign for the first time to get an e-signature on an important document. Setting up the template was nice and easy and configuring the request to go to the right people and training a member of staff was also very easy. HOWEVER Why

        • Using email "importance" as workflow-criteria

          I'd like to set up a workflow that triggers if an incoming email has been flagged as "high importance" but I'm not seeing any way to do that. Hopefully I'm just missing something obvious...?

        • Update Lead Status in Zoho CRM When a Meeting is Booked via Microsoft Bookings

          Hi everyone, I’m trying to streamline our lead management process and would like to automatically update the Lead Status in Zoho CRM whenever a meeting is booked through Microsoft Bookings. Has anyone successfully implemented this kind of integration

        • Kaizen #199: FAQs on Multi-Select Lookup (MxN) Field in Zoho CRM

          Nearing 200th Kaizen Post – We want to hear from you! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone. Got

        • Zoho Desk Android app update: Enhanced UI of the History tab.

          Hello everyone! In the latest Android version(v2.9.10) of the Zoho Desk mobile app, we enhanced the UI of the 'History' tab within a ticket. Also, we have introduced a filter option to easily search the history based on the actions performed on the ticket.

        • Is Zoho Marketing Plus part of Zoho One?

          Hi, Is the new fancy Zoho Marketing Plus part of the Zoho One package? Is there any benefit in using this rather than the standalone products? Many thanks Jon

        • Is it possible to Bulk Update 'Product Name' in Zoho Desk?

          Is it possible to Bulk Update 'Product Name' in Zoho Desk? I cannot see that option now. Kindly help how we can do it.

        • Change visable Subform fields

          I have a form with 4 subforms in it. I added another field to each of the subforms in my main form. Now, how do I update the subforms to show the new fields that I added?

        • Integrate Bunq with ZOHO Bookes

          We are new users of ZOHO Books, and our bank (BUNQ, in the Netherlands) isn't listed on the bank integrations. Is there a way to handle this?

        • Trial Extenstion/ 2nd Go!

          Hi, Recently trialed FSM bit didnt get a chance to try out the most recent features is it possible to get another trial to try the new features and see if I can make it work for me?

        • Weekly Tips : Take Control of Your Sent Emails using Outbox Delay

          Ever clicked “Send” on an email, then instantly realized you forgot something—like a file, an attachment, or even made a small typo? It happens more often than you'd think. Wouldn’t it be helpful if your email waited a little before actually going out?

        • Format of data after export to spreadsheet

          Dear Zoho, can you explain to me what is the point of a report exporting to XLSX if the format of the amounts that will be created there is in text format and not suitable for anything? Why do I need data in a sheet with which nothing more can be do

        • Mapping a custom preferred date field in the estimate with the native field in the workorder

          Hi Zoho, I created a field in the estimate : "Preferred Date 1", to give the ability to my support agent to add a preferred date while viewing the client's estimate. However, in the conversion mapping (Estimate to Workorder), I'm unable to map my custom

        • Customer Payment

          Seprate voucher required for cash and bank .You can not authorized any one to enter cash payment .In statement clearly shown is it bank receipt or cash recipt .

        • how to add previous month purchase bill and claim ITC

          Hello we have a unclaimed ITC bill of April (we didn't claim it in may as seller didn't uploaded his gstr1 ) when we trying to file gstr 3b in june month we noticed the bill has been uploaded (april bill) .how to change the filing month of that april

        • Deluge security enhancements

          Hello everyone, At Deluge, security is a top priority, and we're continuously working to enhance the platform's safety and reliability. As part of our ongoing commitment to secure coding and industry best practices, we're rolling out key updates to how

        • How do I set users up to only send emails using org emails?

          We run marketing campaigns for multiple clients and strictly send emails using the official organization addresses provided by each client. However, we've encountered several instances where users unintentionally send emails from their own company accounts—a

        • open multiple notes at a time.

          Hey there, New to Notebook and liking it, but one thing that's really a bother is not being able to open more than one note at a time, either in a new window or in a new tab. Often times, I like to copy/paste from one note to another or compare drafts

        • Let’s Talk Recruit: Forms that think before you do!

          Welcome back to our Let's Talk Recruit series. In our previous post, we shared highlights from our community meetups held across India. This time, we’re talking about something that often gets overlooked but makes a huge difference once you set it up

        • PEPPOL Support Needed for Zoho Books in Europe

          I'm reaching out to discuss the urgent need for PEPPOL support in Zoho Books for European users. With Belgium mandating B2B e-invoicing via PEPPOL starting in 2026, many of us are struggling to manage invoices without this integration. While Zoho Books

        • Allow Equity Accounts to be Used for Expenses

          Currently, when entering an Expense or Bill, the Expense Account (account to be debited) allows for accounts in any of these categories to be chosen: COGS Expense Other Current Liability Fixed Asset Other Current Asset Noticeably missing are Equity Accounts.

        • メール一括配信の未送信のメールについて知りたい

          メール一括配信の後の、未送信のメールの数は添付のようにシステムから連絡がくるのですが それらの対象者を知りたい。レポートなど一覧で知りたい。 また配信対象者なのに（担当者、リード）の メールの履歴に配信したメールの件名でさえ表示されないのはどう理解したらよいのか知りたいです。 また、これらの人をレポートで一覧で出す方法を教えてください。把握したいためです。

        • How do I add the time zone for the each recipient/subscriber

          Hi, I've read that Zoho allows for emails to be sent at a certain time based on the recipient's time zone. How do I add the time zone for the each recipient/subscriber? Thanks!

        • Zoho Formsから獲得した見込み客をSaleIQでトラッキングし、そのトラッキング情報をCRMに集約することは可能でしょうか？

          Zoho formsを活用しています。 Zoho CRM、Zoho SalesIQと連携するよう設定しており、Zoho formsから獲得した見込み客の情報はCRMに連携されるのですが、トラッキング情報はZoho CRMの見込み客データ内の 関連リスト 訪問-Zoho salesIQ にデータが反映されません。※添付画像参照ください 考えられる原因や対策などありましたら教えていただけないでしょうか。 よろしくお願い致します。

        • Find and Merge Duplicates to trigger webhook

          My sales team uses the Find and Merge Duplicates feature often to cleanup records in the CRM. We use webhooks to signal to our internal tools database when new Contacts are created, updated, or deleted, in order to keep our DB in sync with Zoho CRM. However,

        • Marketer’s Space: Using Zoho CRM Data for Dynamic Content and Personalization in Zoho Campaigns

          Hello Marketers! Welcome back to Marketer’s Space. Do you want to send emails or SMS that feel less like mass messages and more like one-on-one conversations? By integrating Zoho CRM with Zoho Campaigns, you can pull in rich customer data and use it to

        • Add Attendees to Session months before the Event

          I need to manually add Attendees to Sessions right away for an event that's taking place in 6 months so that the Speaker can communicate with them in advance of the event. How can this be done?

        • Next Page