Zoho CRM's V8 APIs are here!

Zoho CRM's V8 APIs are here!

Hello everyone!!!
We hope you are all doing well.

Announcing Zoho CRM's V8 APIs! Packed with powerful new features to supercharge your developer experience.

Let us take a look at what's new in V8 APIs:
  • Get Related Records Count of a Record API: Ever wondered how many notes and attachments a Lead record holds? The Get Related Records Count API does exactly that for you. Use this API and get the number of related list records that are associated with a record.
  • Record-Level Sharing of Emails API: Need more control over email sharing? Using this API, you can now share or unshare emails at the record level, whether for specific records or multiple records, with other users within your Zoho CRM organization.
  • Get Rich Text Fields API: We have added a new endpoint to the Get Rich Text Fields API, using which you can retrieve rich text fields and their contents of multiple records using a single API call.
  • Data Sharing Rules API: Data sharing rules let you provide access to users from viewing your data in various modules. With Data Sharing Rules API, you can:
       Note: The following Data Sharing APIs will be released in the upcoming days: Activate Data Sharing Rule API, Deactivate Data Sharing Rule API, Rerun Data Sharing Rules API, and Delete Data Sharing Rule API.
  • Calls Preferences API: Enable the Calls Preferences option using Update Call Preferences API to view the "From" and "To" numbers of a call. 
  • Workflow APIs: Create, update, or manage workflow rules that automate actions in Zoho CRM.
  • Actions APIs: Enable you to define and manage specific actions executed by Workflow Rules, Blueprints, or Approval Processes, such as sending emails, updating fields, or triggering webhooks.
    • Field Updates APIs: Configure field update actions and allowing workflows to automatically modify record values.
    • Email Actions APIs: Create and manage email notifications triggered by workflow rules.
    • Automation Task Actions APIs: These APIs used to create and manage tasks and that are automatically assigned through automation rules.
    • Webhook Actions APIs: APIs that manage webhook actions triggered by workflows to send data from Zoho CRM to external applications.
  • Link Deal and Unlink Deal APIs: You can now link or unlink deals directly to a contact’s emails, making it easier to track deal-related conversations and keep your sales context organized.
  • Recycle Bin APIs:
    • Get Recycle Bin Record Count API: You can now easily find out how many records are in your Recycle Bin, helping you monitor deleted data before restoring or permanently removing it.
    • Restore Recycle Bin Records API: Accidentally deleted records? You can now restore one or multiple records from the Recycle Bin easily.
    • Empty Recycle Bin API: Need to clean up your Recycle Bin? You can now permanently delete all Recycle Bin records in one action. Once deleted, these records cannot be recovered.
  • Zia Assistant API: It enables AI-powered, context-aware responses using your organization data or globally available information through chat-based inputs.
  • Assignment Threshold APIs: Create, update, retrieve, and delete assignment thresholds, as well as control and monitor user assignment behaviour in Zoho CRM.
  • Connected Workflow APIs: Create, retrieve, update, and delete connected workflows and their rules, and manage workflow configuration, activation, and execution in Zoho CRM.
  • Calendar API: Manage calendar views, user preferences, and calendar activities using the Calendar APIs. These user-specific APIs allow each user to customize their calendar experience and access their activities. With these APIs, you can:

    • Blueprint API: Create and manage blueprints in your Zoho CRM organization using the Blueprint APIs. These APIs help you automate and standardize business processes by defining stages, transitions, and execution rules. With these APIs, you can:

    • Kiosks API: You can now manage Kiosks end-to-end through APIs.

                These APIs let you:

        1. Retrieve all Kiosks or a specific Kiosk.
        2. Create, update, activate, deactivate, clone, or delete a Kiosk. 
        3. Retrieve all Kiosk States or the details of a specific State.
        4. Create, update, or delete Kiosk States.
        5. Retrieve and update Kiosk associations.
        6. Retrieve the CurrentRecord associations of a Kiosk.
        7. Create, retrieve, update, or delete GetRecords configurations for a Kiosk.
        8. Retrieve the associations of a GetRecords configuration.
        9. Test run a Kiosk to validate its behavior before deployment.
        10. Preview a Kiosk to retrieve the configuration of its initial screen State.
        11. Execute a published Kiosk.
        12. Retrieve ongoing Kiosk executions or the details of a specific execution.
        13. Update an ongoing Kiosk execution by executing a transition.

    1. Cadences APIs: The Cadences APIs provide end-to-end control over Cadences in your Zoho CRM organization, enabling you to manage their configuration, lifecycle, and performance. With these APIs, you can:

      1. Retrieve all Cadences or the details of a specific Cadence.

      2. Create, update, or delete Cadences.

      3. Activate or deactivate Cadences.

      4. Publish Cadences to make them available for use.

      5. Retrieve Cadence analytics to track performance.

      6. Retrieve the number of records associated with a Cadence.

    2. Webform APIs: The Webform APIs enable you to create and manage Webforms in your Zoho CRM organization. With these APIs, you can:

    3. Webform A/B Testing APIs: The Webform A/B Testing APIs enable you to create and manage A/B testing configurations, retrieve visitor counts, and preview testing variants. With these APIs, you can:

      1. Retrieve all configurations or the details of a specific configuration.

      2. Create, update, or delete A/B testing configurations.

      3. Retrieve visitor counts for A/B testing configurations.

      4. Preview A/B testing variants.

    4. Functions APIs: Manage Zoho CRM Functions programmatically using the Functions APIs. These APIs support Deluge, Java, Node.js, and Python functions, allowing you to manage their complete lifecycle. With these APIs, you can:

      1. Retrieve a paginated list of all Functions or the details of a specific Function using its ID or API name.

      2. Download Function source code. Deluge functions are downloaded as .ds files, while Java, Node.js, and Python functions are downloaded as ZIP packages.

      3. Retrieve the list of supported Function runtimes and identify deprecated runtimes.

      4. Retrieve supported Function categories and check their availability in your Zoho CRM account.

      5. Create Deluge, Java, Node.js, or Python Functions.

      6. Update existing Functions, including their names, descriptions, code, and publish configurations.

      7. Publish draft versions of Java, Node.js, and Python Functions. Deluge Functions are automatically published when created or updated.

      8. Delete Functions from your Zoho CRM account.

    5. Assignment Rule APIs: Manage Assignment Rules programmatically using the Assignment Rule APIs. These APIs help you configure and maintain record assignment processes in your Zoho CRM organization. With these APIs, you can:

    Check out our What's New pages for more details. 

    That's not all! We have also made enhancements to many of our existing APIs. For instance, you can now add multi-select lookup, multi-user lookup, rollup summary fields using the Create Custom Field API. From V8, you can convert local picklists to global picklists and vice versa using the Update Custom Fields API.

    Check out our Changelog page to find out what other changes we have brought in V8. 

    Recent Updates

    The following APIs were introduced after the initial V8 release. Each API is listed along with its release date.
    1. Workflow API and Actions APIs - 26/09/2025. Click here for more details.
    2. Link and Unlink Deals APIs - 28/11/2025.
    3. Recycle Bin APIs - 16/12/2025
    4. Zia Assistant API - 18/12/2025
    5. Assignment Threshold APIs - 18/03/2026
    6. Connected Workflow APIs - 01/04/2026
    7. Calendar APIs - 20/04/2026
    8. Blueprint APIs - 07/07/2026
    9. Kiosks APIs - 06/08/2026
    10. Webform APIs - 25/08/2026
    11. Webform A/B Testing APIs - 25/08/2026
    12. Assignment Rules APIs - 01/09/2026

    Additional Updates

    • We have released the latest versions of our SDKs in PHP, Node.js, Java, C#, Python, Ruby, Javascript, TypeScript and Scala, which are now available in our Github directory.
    • Our Postman Collection is also updated to include the latest V8 APIs.
    • API Directory : Zoho CRM API directory has been updated with the newly introduced APIs in version 8.

    Introducing "OpenAPI 3.0.0 Specification" support

    As a part of this release, we are introducing "Open API 3.0.0 Specification (OAS)" to make your experience with Zoho CRM APIs smarter for better integration.
    Note: We are not deprecating any of the older versions at this time. Rest assured, we will keep you informed of any plans regarding version deprecation.

    Info

    Vote for Zoho CRM APIs - Developers' Choice Awards - POSTCON '25

    We believe you’ve found our Zoho CRM Developers API collection on Postman helpful. This collection is regularly updated with a focus on simplifying your development experience and helping you work with our APIs with ease.

    Last year, Postman chose us as one of the winners of the Best API Award. This year, we’re excited to be a part of the Developers’ Choice Awards at POSTCON ’25, and your vote could help us win. Your support not only motivates us but also drives us to improve and deliver more value to our developer community.

    Cast your vote here!! Voting is open only until 17th April.



    We can't wait for you to try these new APIs and see how they transform your Zoho CRM experience. Have questions or feedback?
    Reach out to us at support@zohocrm.com. As always, your feedback is invaluable to us!


    Happy exploring! 
    Zoho CRM API Team


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