Zoho Desk iOS app update- Save drafts on the social channel tickets, send replies via blueprint transition on social tickets
Hello everyone!
In the latest iOS version(v2.9.3) of the Zoho Desk app, we have brought in support for the following features:
- Save drafts on social tickets
- Send replies to social tickets via blueprint transition.
Save drafts on social tickets
We can now save, organize, and manage drafts for social media tickets like Facebook and Instagram.
Send replies to social tickets via blueprint transition.
We have now supported an option to send replies for social tickets via blueprint transitions.
Please update the app to the latest version directly from the App Store or using the link given below:
Should you need any assistance or if you have any questions, please write to us at desk@zohomobile.com or submit feedback(go on to the app settings > select 'Feedback') within the app. We'll be happy to assist you.
Have a great day!
Regards,
Sneha
Topic Participants
Sneha Bharathi V
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