Zoho Payroll: Product Updates | April 2025

Zoho Payroll: Product Updates | April 2025

At Zoho Payroll, we’re always working to make every payday feel effortless. And sometimes, that means listening closely to your unique needs.
This month, we’ve focused on adding features that give you the flexibility to pay your employees based on your organization's special requirements. Here’s what’s new:

Extend The Deadline To Approve Your Pay Run (US) 

If you have missed the deadline to approve the pay run, you can extend the deadline by:
  • Changing the pay date
  • Changing the payment mode to Check (Only allowed till 5PM EST on Pay Day)
 
When adjusting your pay date, ensure you select a date at least two working days after the current pay date. However, if you don't want to change the pay date, you can change the payment mode of employees in the pay run to Check. Once changed, you can record the check payments after approving the pay run. 

Extend Approval Deadline

Change Payment Mode to Check While Processing Pay Runs (US)

If your employees' direct deposit information is pending verification, you can add them to the pay run and proceed with the pay run by changing their payment mode to Check.  This change of payment mode to Check will only be applicable for the current pay run you're working on.

Idea
Insight: If you don't want to change the payment mode, you can choose to skip the employees for whom the direct deposit information isn't verified.

Share Screen Recordings with our Support Team

While reaching out to the support team to have your issues resolved, you can now share a screen recording of the issue with us as well. This helps reduce the time it takes to get back to you as it helps our support team to quickly understand your query based on the screen recording you've shared with us.






Other Enhancements

Full Tax Exemptions (India): According to Section Section 10(26) of the Income Tax Act, employees who not only reside but also work from certain regions of India are eligible for full tax exemption. If your organisation has employees who meet the criteria, you can select the This employee qualifies for a full income tax exemption option while creating an employee.

Add Employees' SWIFT codes (UAE, KSA):  A SWIFT code (also referred as BIC number) is used to identify banks and other financial institutions globally. You can add the your organisation's bank SWIFT code details by navigating to Settings > Bank Accounts. You can also now save the employees' SWIFT code information while creating or editing an employee's details.



Pro-rate Employer & Employee Contributions: You can now opt to calculate your organization's and employees contributions towards social security benefits based on the number of days employees have worked.


That's a wrap for now! We are always eager to hear your suggestions so we can help you do payroll better. Feel free to share them in the comments below.
If you need any assistance, please write to us at support@zohopayroll.com, and we'll help you. Stay tuned for more updates from Zoho Payroll.

With a shared purpose,
The Zoho Payroll Team





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