Zoho Payroll's Year in Review 2024

Zoho Payroll's Year in Review 2024

As we roll into 2025, we'd like to pay tribute to all the milestones we hit in 2024! From releasing out new features that streamlined your workflows to updates that made payroll management smoother, we’ve had a prolific year—all while keeping you, our valued users, at the heart of our work.

Zoho Payroll's Year in Review 2024

Here’s a quick rundown of some of the important updates:

Major Updates

In 2024, we expanded Zoho Payroll’s capabilities across the US, making significant progress in payroll management and compliance. Here's what’s new:

  • Single-state support for all 50 US states
  • Automated tax payments and filings
  • Digital collection of Form W-4 from employees

Additional Features

  • Support for Cafeteria Benefit plans
Visit our Features page for a full list of updates.


New Modules

This year, two new modules joined the Zoho Payroll ecosystem:

  • Leave and Attendance (India 🇮🇳): Simplify leave and attendance tracking with centralized management tools that ensure compliance with labor laws and streamline employee records.  Read Help Document



Documents Hub

  • Documents (US 🇺🇸) (Early Access): A dedicated hub to organize and manage employee and company documents efficiently.

New Features

This year, we introduced several exciting features to enhance payroll efficiency:

For India 🇮🇳
  • Custom Fields for Loan Module: Enhance the Loans module by adding additional details with custom fields. If the default options in Zoho Payroll don’t meet your requirements, you can easily create custom fields. To set this up, navigate to Settings > Preferences > Loans, and choose Custom Field.


For UAE 🇦🇪

  • Resettlement Payroll (Early Access): In some cases, employees may be exited from their positions without receiving their due compensation. With the Resettlement Payroll feature in Zoho Payroll, you can efficiently process payroll for exited employees who were not accurately compensated at the time of exit. Read Help Document
  • Rehire Employees: Simplified the process of rehiring employees who exited within the past year.


  • Expiring Documents Reminder: Automatic notifications to stay ahead of document renewal deadlines.
For India 🇮🇳 and UAE 🇦🇪
  • Flexible Earnings Calculation: Customize calculations based on CTC, gross salary, or custom formulas.


  • Skip Payroll: If there are no eligible employees in a payroll cycle, you can now choose to skip that payroll.

For US 🇺🇸

  • Off-Cycle Payroll (Early Access): Issue payments outside regular pay schedules for corrections or non-regular earnings. Specifying a pay period is mandatory and must align with your organization's pay frequency (weekly, biweekly, monthly, semi-monthly, or quarterly). Read Help Document.
  • Bonus Payroll (Early Access): Process bonus payments without specifying a pay period. Read Help Document
  • Quarterly Pay Schedule: Effortlessly process payroll once every three months.


New Integrations with Zoho Payroll

Zoho Payroll integrated with more tools this year to help you manage payroll seamlessly:

Zoho Analytics Integration (India 🇮🇳): By integrating Zoho Analytics with Zoho Payroll, you can harness advanced analytical tools to visualize and interpret your payroll data. This powerful integration enables you to make more informed decisions and plan strategically. Read Help Document

Zoho Expense Integration (US 🇺🇸): This integration allows you to:
  • Process business expense reimbursements for employees
  • Include salary payments in the reimbursement process


New Reports Added This Year

We introduced several new reports to streamline payroll management:

  • Gratuity Liability Report by Day (UAE 🇦🇪): Generate detailed gratuity liability reports for any date you choose. This feature provides essential insights, including the latest basic pay, years in service, and gratuity amounts for exited employees.  Read Help Document
  • Annual CTC Projection (India 🇮🇳): Better visibility into annual compensation for budgeting.

Updates in the Employee Portal

Here are the latest updates:

  • Group reimbursements by filter (India 🇮🇳): With the new Group By filter on the Reimbursement Claims page, employees can now organize claims by Reimbursement Type or Bill Date. This enhancement helps employees quickly locate and manage specific claims.
  • Pre-tax deductions and benefits: Employees can now view these in their salary structure. (India 🇮🇳 and UAE 🇦🇪)
  • Form W-2 via email: Employees can now opt in to receive this form by the end of every tax year. (US 🇺🇸)

Enhancements to Mobile Apps

Payroll on the go got better for employees. Here are the enhancements made to the Zoho Payroll mobile apps:
  • Subordinates List (India 🇮🇳): Reporting Managers can now view a list of their direct and indirect subordinates.
  • Subordinates Details (India 🇮🇳): Reporting Managers can access detailed information about their subordinates, including Profile Information, Salary Structure, Loan Information, and Attendance details.
  • Loan Approvals (India 🇮🇳): You can now set up an approval process for the Loans module. Once the approval flow is configured, employees must submit each loan to the assigned approver as a request.

 

Our First User Group Meetup

2024 marked our first Zoho User Group (ZUG) Meetups for Zoho Payroll across multiple cities in India! We connected with our community to:

  • Share insights
  • Demonstrate features
  • Learn from our users

Missed it? Don’t worry—we’ll host more in 2025. Stay tuned to our community page for updates.



Explore Updates and Features

To explore a full list of updates and features designed for you, visit our What’s New page for:



As we wrap up 2024, we’re filled with gratitude for your continued trust and support. We look forward to continuing to simplify payroll management for you in the year ahead.

Thank you for being part of the Zoho Payroll journey!


With a shared purpose,
The Zoho Payroll Team

 







        • Recent Topics

        • How to use OR when filtering using two fields

          I want to create return a list of Account Names by filtering on Field1 = "yes" OR Field 2 = "no" I can't see how to use the OR in the filter.

        • Subforms and automation

          If a user updates a field how do we create an automation etc. We have a field for returned parts and i want to get an email when that field is ticked. How please as Zoho tells me no automation on subforms. The Reason- Why having waited for ever for FSM

        • Xero Billing Data (22 instances) - Zoho (CRM) - Single Source of Truth For Client Data & Notes

          Hi - I’m trying to build out a CRM for a Single Source of Truth Currently I have 22 Instances of Xero (for legal entity purposes - can’t consolidate to one) How would I be best placed to do this? Is it possible to have all the Xero instances (22) → Consolidated

        • Select CRM Custom Module in Zoho Creator

          I have a custom module added in Zoho CRM that I would like to link in Zoho creator.  When I add the Zoho CRM field it does not show the new module.  Is this possible?  Do i need to change something in CRM to make it accesible in Creator?

        • New 2026 Application Themes

          Love the new themes - shame you can't get a little more granular with the colours, ie 3 different colours so one for the dropdown menu background. Also, I did have our logo above the application name but it appears you can't change logo placement position

        • Zoho Expense - Bi-Weekly Report Automation

          Hi Zoho Expense Team, My feature request is to please include an option to automate creation of reports bi-weekly (every 2 weeks)

        • PDF Generator Upgrade

          Hi Team, What will happen if I don't make any changes for existing template. Zoho just ask us upgrade but haven't tell the benefit. Zoho Corporation

        • 500 internal server error on opening an iframe through a deluge script

          Hi Team I am trying to open an external url in an iframe through my deluge script which is associated to a custom button . By doing this i am getting an "Internal Server Error" . Please can you help me with this.

        • Zoho CRM Quotes – Subform and PDF/Writer Limitations

          Hello, I am encountering the following limitations in Zoho CRM Quotes: Custom product images cannot be uploaded in the subform – the image upload field cannot be added; only the file upload field is available. File upload placeholders cannot be used in

        • Strange behavior in CRM Number Field – Characters allowed but not "e"?

          Hi everyone, Has anyone faced this strange issue in Zoho CRM? In a Number field, it is possible to type some characters, but the character "e" cannot be entered. This was really surprising to me. Normally, a number field should restrict all characters

        • No background for video recordings, no playback speed, can't even playback longer recordings - have to download…

          Hi. We utilize heavily video messages on Slack, but wanted to migrate to Cliq with Zoho One, however very basic yet very frequently used feature is missing: backgrounds for video recordings and playback speed. We were not happy with Slack's 5 minute limits

        • Support inefficiency

          We have been asking for support for a minor adjustment for 12 days now and we haven't got a single viable resolution from support team despite there are 19 emails going between our HR team and various support emails from Zoho. 1. they do not understand

        • Can I export to PDF in Zoho Learn

          I have seen help pages where export to pdf options are available but I do not see that option available from the application. I see that exprt is available in my free trial version but that is only to html pages. I need to be able to export my manuals

        • Zia capabilities now available in the Professional edition announcement

          Hello all! The Professional edition now supports a broader set of Zia capabilities, enabling teams to bring AI into more of their everyday CRM work. From writing assistance and summaries to setup support, predictions, and recommendations, Zia can now

        • Where Do I set 24h time format in Cliq?

          Where Do I set 24h time format? Thanks

        • This will be long, Please bear with me - Next Gen Layout - Search

          In general, I think that Zoho are going in the right direction with the Next Gen UI. The latest update brings some nice improvements and all-in-all from a user's perspective I think the improvements are generally very good. However, there are some areas

        • Selecting all notes in a notebook

          In Windows11, I select a notebook and I get a list of notes, but only 30 notes. If I scroll down to the end, I get an additional 30 notes (and at the top it now shows 60 notes). I can keep doing this to eventually see all my notes but this is a real pain.

        • Update latitude & longitude address field API

          How do I update the coordinates of an address field from a widget? I can't modify the latitude and longitude of the address field. I think the problem is how I'm writing formdata variable. zoho_init.then(function (data) { var queryParams = ZOHO.CREATOR.UTIL.getQueryParams();

        • Filter Records in CRM API

          Hi Team, I’m currently working on a task to retrieve expired deals from the CRM. By “expired deals,” I mean deals where the closing date has already passed and the stage is not “Closed Won” or “Closed Lost” (i.e., all other stages). I tried using both

        • User Name in Zoho Cliq Not Updating Across Apps?

          We updated the name of a user in Zoho. (From Sue to Taylor) Her name has not been updated in Cliq on all apps. When in Zoho One, if I go to Cliq directly, it is correct, but if I am in another app, and the Cliq bar pops up on the bottom, it will be the

        • Ability to Use Both AND and OR When Creating Rules (Advanced Conditions)

          I'd like to be able to use more complicated logic when setting up rules. E.g. in Zoho Mail, I can choose "Advanced conditions (AND/OR) to create a rule that can be applied to multiple subject lines from the same sender. But in Zoho TeamInbox, I will have

        • Attaching files to emails within CRM Deals.

          Hello, We have recently started using the extension "Workdrive for CRM" (Related List) to view/store our documents for each Deal, instead of using Attachments. Overall it feels like a better way to go but the user experience is not so great when it comes

        • Why I can't map Account Name from lead module to Account module?

          When I qualify a lead in the bluerprint, I use automated conversion in Blueprint to automatically create Contact, Account and Deal. the Deal record and contact record has been successfully created automatically as I expect, but I can't see any account

        • Pause(1);

          I'm using scheduler to invoke an interaction via http post with an external service. The schedule code uses a for-each loop that runs so fast my external application's log files get messed-up (they are named by date-time stamp). What I'm suggesting is

        • Release Notes | February 2026

          We have rolled out another set of enhancements in Vertical Studio during February 2026, bringing improvements to Canvas customization, reporting capabilities, and data access controls. Here is a summary of what was released during February 2026: Canvas

        • Agentic Engineering with Zoho: The Next Evolution of Intelligent Systems

          The concept of Agentic Engineering is reshaping how modern systems are designed. It introduces a new layer to the way we think about artificial intelligence and system architecture. For years, most software systems have operated in a reactive way — responding

        • Engenharia Agêntica e as soluções da Zoho

          O conceito de engenharia agêntica impacta diretamente como os sistemas são projetos. Este tema inseri mais uma camada a nossa idéia de inteligência artificial. Antes o desenvolvimento de sistemas operavam de forma reativa e dependente de comandos diretos,

        • Effective project and task customization with CodeX

          Dear users, Beyond Task Lists is a series of articles aimed at showcasing the various customization capabilities of Zoho Projects. We'll discuss real life project management scenarios, use cases, and requirements that needs combining multiple features.

        • Set expiration date on document and send reminder

          We have many company documents( for example business registration), work VISA documents. It will be nice if we can set a expiry date and set reminders ( for example 90 days, 60 days, 30 days etc.,) Does Zoho workdrive provide that option?

        • Debit opening balances of vendors

          Dear colleagues: I am looking at the trial balance as on 31st March 2024, and punching opening balances (1st April 2024) in Zoho Books. Vendors have credit balances, by its nature, but some of our vendors have debit balances as well (e.g., we have paid

        • Zoho Books emails suddenly going to Spam since 11 Nov 2025 (Gmail + now Outlook) — anyone else?

          Hi everyone, We migrated to Zoho Books in July 2025 and everything worked fine until 11 Nov 2025. Since then, Zoho Books system emails are landing in customers’ Spam (first Gmail, and now we’re seeing Outlook/Office 365 also starting to spam them). Impacted

        • Client Portal ZOHO ONE

          Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would

        • The Social Wall: February 2026

          Hello everyone, This month, we’re bringing you a mix of exciting toolkit enhancements and a few improvements across the web and iOS app, all designed to make your social media management simpler and smoother. File converter Images come in different formats,

        • Zoho Mail and SalesInbox doesn't link to CRM record using Reply-To

          Hi, I've just set up SalesInbox, with the intention of using it for sales enquiries (instead of Desk, which I have been using until now). I've noticed that, unlike Desk, SalesInbox only uses the 'From' email address to attempt to link to a CRM contact

        • Service line items

          Hello Latha, Could you please let me know the maximum number of service line items that can be added to a single work order? Thanks, Chethiya.

        • Poor Search Results on Zoho CRM

          The search on Zoho CRM is quite poor. Salesforce has now published a new search, when will get this on Zoho? https://help.salesforce.com/s/articleView?id=data.c360_a_hybridsearch_index.htm&type=5

        • How to use filters on all products page? Or even a category page?

          Hello, I am trying to create some filters so users can use filters to find products they are looking for. So what i am trying is to create a filter according to price lets say. So if i define it this way i am expecting to see this filter option on category

        • Capture Last check-in date & days since

          I have two custom fields on my Account form, these are "Date of Last Check-In" and "Days Since Last Contact" Using a custom function how can I pull the date from the last check-in and display it in the field "Date of Last Check-In"? and then also display the number of days since last check-in in the "Days SInce Last Contact" field? I tried following a couple of examples but got myself into a bit of a muddle!

        • Archiving Contacts

          How do I archive a list of contacts, or individual contacts?

        • Every time an event is updated, all participants receive an update email. How can I deactivate this?

          Every time an event is updated in Zoho CRM (e.g. change description, link to Lead) every participant of this meeting gets an update email. Another customer noticed this problem years ago in the Japanese community: https://help.zoho.com/portal/ja/community/topic/any-time-an-event-is-updated-on-zohocrm-calendar-it-sends-multiple-invites-to-the-participants-how-do-i-stop-that-from-happening

        • Next Page