Introducing Topic Management in Zoho Campaigns
Hello all, We are glad to announce one of the most significant updates we had been looking to bring in our product—Topic Management, a setting that helps you improve subscriber satisfaction by letting them choose what they want to see in their inbox. So far, your subscribers would have been setting up their email preferences by choosing the mailing lists that they want to join. But, your subscribers would be more likely to engage with you when you display a name that curates their interest rather
Hard Bounce List
Hello I recently sent some test e-mail campaigns to internal company colleagues. Owing to some e-mail authentication issues with our company domain, these internal contacts have bounced three times and have been added to a hard bounce list, meaning I can no longer send e-mail campaigns to them. Now that the domain authentication issues have been resolved, I need to be able to send e-mail campaigns to my internal colleagues, but the system will not let me because of the contacts' hard bounce status.
Campaign export, do NOT create password by default.
This is a nuisance. Someone answered it relates to GDPR. But it is the only place in entire Zoho it does this. And the solution for that would be stating we are under GEPR. I end up having to resend so many exports (to my own computer for my own use)
Campaign Syncing With ZohoCRM Contacts Only Showing for Main Account User
Our main account user 6B Architect has setup sync to pull all contacts from ZohoCRM but no contacts show for any of the other Standard Admins setup in the Subscriptions system. I don't see any permissions or setting I can change that will enable all users
mailed-by: eu.zcsend.net I don't want to show this in my mail receipt header
mailed-by: eu.zcsend.net I don't want to show this in my mail receipt header.. When I am trying to send my 1st regular campaign it shows in the mail info header that mailed-by: eu.zcsend.net but I don't want to show this in my campaigns please help me
Exporting Contacts
Hi, I was wondering why it will ask a password once I export the contacts in Zoho Campaign. Before, it will not appear in WinRAR and won't ask a password. Please refer to the screenshot below. Regards, Catherine
How to Get An Image's URL once it's uploaded to library?
I manage to find URLs to the images I uploaded to my library, but after a day, it seems the links stop working like its only temporary. Where can I find the ACTUAL solid URL for my images that I upload to my Library so I can use them for my custom template / HTML coded template? Thanks, Mac
Create custom template with repeating options and edit blocks
Is it possible to create a custom template (HTML) for ZOHO campaigns with locked parts like the header and the footer and make other parts editable or repeatable. Just like in any other email system like for example mailchimp? like so. So you can add
Zoho Campaigns Update: Email deliverability knowledgebase
At Zoho Campaigns, we know that the success of your email marketing handle largely depends on email deliverability. The best way to achieve email deliverability is by adopting hygienic email sending practices and staying updated with the latest trends.
High delivery time for Email campaigns
Hi there, I have just started sending email marketing campaigns via Zoho but the last 2 ones took around 4-5 hours for full delivery. Is that normal? I used to send with other softwares and would take max. 30 minutes. My list is aprox. 18k Best, Bruno
Holiday email tip - A starter kit to craft your Christmas emails
We can almost hear the Jingle Bells ringing as the Christmas season is fast approaching. Hence it's the right time to jot down ideas to put a smile on your customer's face through a creative Christmas email marketing strategy. Since your customers are
Leads converting to contacts
We are creating mailing segments but want to differentiate leads from contacts. I've noticed that in doing this we are seeing some leads appear within the contact mailing list after conversion. When leads get converted, are they removed from the leads
Cannot import WooCommerce customers into Zoho Campaigns
Hello, We are trying to set up an automated email sequence that will go out to our WooCommerce store customers. I can't get the complete list of customers to sync with Zoho Campaigns though. It syncs completely with our Mailchimp account but not with
My "trigger" panel disappear from my workflow ...
Hello, I want to add a trigger to an email sequence, but the "trigger" panel has disappeared when I want to modify ...I used a predefined template to create this sequence, is that because of that? Thank you. I have attached a screenshot to you
Start an email sequence for a list
Hello, I am new to Zoho. And I wanted to create a first emailing sequence for a list of 500 subscribers. I created an "automation" from a template with a form input and a list input. I connected the correct list to automation. But I can't get my streak
The contacts' subscription status cannot be updated now as it was recently changed. You can update it on Nov 02
Every time I try to change the subscription status for some contacts it gives me this error, keeping in mind that I didn't make any change to these contacts in the past few days, what should I do?
Remove or make optional 'Unsubscribe' Footer for Campaign Emails
We were told (by Zoho) that it’s not possible to remove the footer on email campaigns. However, we believe that campaign success depends on whether or not the email looks like a system-generated email (thus spam) or a personalized looking email, e.g.
How can I download my images from my campaigns library?
I have a number of assets and images in my campaign library.. How can I download my images from my campaigns library?
Scheduled Campaign Sent Early
I scheduled a campaign to send on October 28th at 2:25pm based on my time zone. We needed to make one more edit to the content and when I went into the campaign to edit the content, it said the campaign was already started. Why / How could this hap
How to see daily sending activity reports by campaigns
Dear Team, I am trying to create a report that shows how many emails are sent in each campaign daily from Zoho CRM. When I connect Zoho Campaign to Zoho CRM, the table which is generated shows only the last date of sending and the total number of emails
How to delete Zoho Campaigns account
Hi, I accidentally went into my company Zoho account to the home page and set up a Campaigns account by mistake. I was trying to access our company Campaign area but was not linked to it yet. Now my administrator cannot link my company account ID to our company Campaign account because I have accidentally set this up. How do I fix this? Thank you Vanessa
Eventbrite Campaign
Hi, can anyone tell me why when I try and create an Eventbrite Campaign in Zoho Campaigns, it doesn't give me the option to choose an Eventbrite Template and pre-load the event information in the email? I have selected the event on the event section and
Is it possible to format an alternative text for picture?
Hi, If user's email client doesn't load linked pictures we can display an alternative text instead of the picture. It will be very helpful to format the text like a regular text in campaign body message. I mean the basic options (align, size) of the letters.
Registration form : how to prevent gmail/hotmail to register ?
Hello I would like to prevent personal emails (gmail, hotmail, yahoo, etc) from registering to a Zoho Campaigns Form. Is it possible in the Form options ? or maybe in a workflow? Thanks Alex
Push Data to Zoho CRM as lead and/or contact
My campaign is going to both leads and contacts. There seems to be ONLY a global setting to send data back to CRM as either leads OR contacts. Is this true?
GA UTM parameters for Zoho email Campaigns
Hello, How can we change UTM parameters for Zoho email Campaigns? For example, we have 2 same campaigns but with different lists of recipients and would like to compare results in GA after launching these campaigns. In this case, we need different
Important: Zoho Campaigns updates on features and functions
Note: Based on our users' and partners' feedback for the below post, we have reverted all the changes mentioned here. We sincerely apologize for any inconvenience caused. Please read this post to understand our goal behind these changes and what's our
"List Description comes here" in footer of live-tests?
We've just noticed a new line appearing in the footer of our live-tests (but not in a final e-mail we distributed): "List Description comes here" This is during tests sent from Zoho with no mailing lists selected at that point, and it appears to be new ... we've never seen it before? Fortunately we did a real send of a test campaign and the line had disappeared from the footer, but I'd still like to know what it is and why it appeared out of nowhere?
Hidden field - automatically populate with today's date?
Hi there. I want to have hidden fields for each of my signup forms which automatically populate with the date on which the user filled in the form. I set up the custom field as a Date field but when i go to edit the field settings I can only input text
How Can I adjust picture for Twitter post?
Hi there, I was trying to figure out how can I adjust the picture for my Twitter post. I tried to post it a couple of times, but after I posted the picture instead of focusing on the top of the picture, it focuses on the bottom. Please advise on how to
Zoho Campaigns community meetup for the ecommerce industry (October 27, 2021)
Hello! Chalking out ecommerce email marketing strategies for the holiday season and beyond? Join us in our exclusive, virtual community meetup for ecommerce users on October 27, 2021. The exciting news is this meetup follows a roundtable format, wherein
draft status in zoho campaign
Hi. How do you change the status of a campaign once it is classified in draft? I tried for 2 hours last friday, because the campaign was ready to ben sent, but I wasn't able to because of the damm status. It's frustrating, please help!!!
Holiday email tips: 5 deliverability questions to answer
Choosing the right email strategy during the holidays might often appear to be difficult. And after deciding the marketing strategies, the main aim of every email marketer is to deliver the messages to contacts. However, this sometimes becomes a tedious
[Updated] Campaigns Community Meetup—Pacific, Mountain, Texas and Midwest (Central & Eastern) regions of the USA—Oct 20-28, 2021
Hello, everyone! Zoho Campaigns is brining another round of virtual community learning events. From last year we have successfully shifted to the virtual medium for Campaigns Community Meetup. It was our users unparalleled enthusiasm and Zoho's technological
Zoho Campaign batches with different subject lines
Hi, I don't know if this is a feature I'm just missing, but I would love to be able to send email campaigns in batches with different subject lines. I know other mailing services use this feature to allow their users to test which topics their users are
removing a social media channel from a Zoho campaign (but not from Zoho CRM as a brand)
Hi. I have set up a zoho email campaign and when it asked me if I wanted to link it to social media channels, I chose my business page on facebook and also I wanted my company page on linked in. When I linked the linkedin profile, it did not show the company page, only my personal profile. I want to link the company page, NOT my personal profile. (see image attached). When I try to add another linked in page/channel, it will not let me. Any advice? Thanks
Campaigns Community Meetup for Real Estate industry (October 21, 2021)
Hi there! If you are associated with the Real Estate industry and are looking forward to learning and exchanging ideas about employing email marketing in your business methods then this is for you. Zoho Campaigns regularly conducts community learning
Dynamic Content with a three columns campaign design
Hi Zoho team, Is it possible to use the dynamic content feature in a multi-column design? I have a three column design, where the main content is in the middle column. It seems that I can add dynamic content only as one block in a row. If I try to add
Opt In for CRM Leads
Hi there, we want to use campaigns for some automated follow up emails for certain records in Zoho CRM. I have problems regarding setting up a double opt in though: leads are mainly coming in via webforms. These webforms are not primarily used for a newsletter
Holiday email tip - 3 tips to help you start your holiday email marketing
The holiday season knocks at your doorstep with a clear message, it's time to begin your Holiday Email Marketing. Like every year, this year too the pattern will revolve around, reaching out to the contacts at an appropriate time with the content of their
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