Understanding Goals
How do I set A/B Test goals to trigger and add to conversion when someone visits a specific page? Example: User visits: domain/landing-age … and then goes to domain/subscribed (trigger conversion) … and then goes to domain/store (trigger conversion) …
Problems with Pagesense heatmap/Wordpress
Hi All, I recently implemented Zoho pagesense and the heat maps are loading like the below? Can anyone help me out and tell me why my formatting of the page is not showing up and how i can fix this?
Zoho PageSens in React application
Hi all, I have a React app and I would like to know why I can't see the recordings on the PageSens dashboard. I put the script tag on the index.html file, the test passed successfully but I can't see any recording session on my dashboard. what is the
Classification of conversion users and non-conversion users
I would like to understand the difference between the behavior of conversion users and non-conversion users in the heat map of page sence. Any ideas?
URL Split Tests: how to prevent form variant pages being indexed by Google
Hi, let's say I have a page domain.com/page-1 Now I create two variations domain.com/page-1a and domain.com/page-1b and create an URL split test. How do you prevent page-1a and page1-b being from being indexed. What's the best approach: Add a noindex on those pages? Or using canonicals to link to the original page? What do you recommend or is anything already happening automatically?
Pageview Goals Counting More Than Once
Hi, how am I supposed to get accurate reading of my Page View Goals in Split URL tests if they're being counted multiple times? Example: Someone successfully submits a form and is redirected to success page. They revisit this page 10 times... Normally, very few people submit this form, so this 10 additional page views massively messes up my data... Please help.
Integrating Zoho with Analytics -- ZOHO Guide is inaccurate.
Hi, your guide is inaccurate for me: https://www.zoho.com/pagesense/help/ua-integration.html Step 2 Says: "Click the Settings option in the left pane of the experiment listing page and go to the Integrations tab. Enable Google Analytics." I am unable to locate any "Settings" option. Where is this? Is it located in my Google Analytics? Or my ZOHO PageSense? I cannot locate the image you have displayed anywhere. Step 3 Says: "Step 3: Adding the tracking code gtag ('config','UA-XXXXXXXX-X') " However,
Invoice
Hi, how can I get an official invoice? I need one for my tax return Thanks and Regards, Andreas
Cookie saved also when usage exceeded
Hi, currently I have a subscription for 10.000 monthly visitors. As I read in the help section this counts per experiment. 1. Does that mean when all experiments are paused my usaged will not be "touched", only when I (re-)start an experiment. So let's say I have a website with in total 50.000 visitors, but I want to make an experiment, e.g. a URL split test with only 10.000 visitors, then I would only need the subscription for 10.000, right? 2. Furthermore: is the cookie still saved on ALL the
Tracking Stopped Working Last Night???
Hey, I'm getting zero hits on my split URL goals. It's weird and bugged. Also one of my experiments got zero visitors, which doesn't make sense, because it's a part of a funnel, and the other experiements
So many bugs....!!!! Can't Duplicate Split URL Test, get error
I get the following error when dupplicating a Split URL test. It occurs about 50% of the time... Sometimes happens sometimes doesn't... Sometimes it's persistent... Happens if the Split URL test is both active and inactive.
You do realize your heatmaps aren't working right?
Your heat maps don't make any sense... They literally are Completely Inaccurate... And the Heat doesn't show 90% of the time...
SPLIT URL IS BROKEN.........
YOUR SPLIT URL IS BROKEN..... I DID A SPLIT URL TEST FOR URL1 AND URL2... 50% WENT TO URL1 FINE. 50% WENT TO URL2 <-- YOUR SOFTWARE MAKES URL2 INTO A BLANK WHITE PAGE............... WHAT THE HELL? THIS WAS AN IMPORTANT CONVERSION PAGE FOR ME AND YOU MADE ME LOSE SALES....... AND YOU DON'T EVEN PROVIDE PHONE OR EMAIL SUPPORT FOR PAGESENSE........ THIS IS CRAZY....
Can't Open This Page Error (Cannot Access Account on Chrome)
When I click "My Projects"... I get the following error on Google Chrome: I've cleared Cookies and Cache several times. Still same error. I've tried Incognito mode... Still same error. It does work on Microsoft Edge though... But Edge is a piece of shit browser, I don't want to use it.