CRM integration error - "Record Id not available to update the record."
Hi, I am trying to synchronise my Survey with the records in my CRM but when I look at the CRM sync status it shows me that none of the records are successful with the cause of failure to be "Record Id not available to update the record." - Screenshot
My survey is getting tons of responses but no one should have access…why?
Did my survey get a bot attack as soon as I put it on? I have like 200 responses. Where are all these coming from? Can I someone talk to me and find a way to fix this? Do I need a capcha thing on zoho surveys? I need help ASAP. This is so disappointing!!
How to delete collectors?
Hi Collectors in surveys are useful and I knwo how to create and use them. But how can I delete a collector from a survey that for instance was created by mistake no longer necessary cause it's a remainder of an old survey I used to create a new one Thanks for claryfying
zoho survey doesn't support subforms does it?
Does zoho survey support subforms? i'm using zoho forms, but i want to add password protection, i was investigating surveys but i don't see subform?
Zoho Survey in Singapore
Does data collected thru Survey need to be kept in Singapore to comply with data privacy laws? We'd like to use Survey for collecting data in Singapore but Zoho tells us that they do not have a data center in Singapore and Survey cannot be hosted se
How to customize the font size on the introduction page?
I know we can customize the buttons on the introduction page, but it would be helpful if we could customize the title and text font size for the introduction page, since it is different than the rest of the survey. Should be applicable to the Survey End
Background color for specific page
I would like to have a background color for the first page of my survey (where I present and introduction and instructions). Can I do so, and if so, how?
Accessibility options
I regularly use your survey platform to conduct research involving a diverse range of participants who all live with chronic and severe illnesses. Over time, I’ve received consistent feedback from respondents indicating that they encounter difficulties
How to integrate a form field with a Zoho CRM lookup field type?
In a Zoho CRM module layout, I have an Accounts module lookup field and in the survey form, I want the user to be able to select from/choose the correct Account name that matches the one stored in the CRM. How do I do this? I can't use Zoho Forms as the
Iterative logic for conditional multiple choice.
I am wanting to build a survey where a user starts the survey by selecting in a multiple choice (many) question, which items they own. From there, I want for conditional logic to lead the user to a page for EACH item that was selected in question 1. Right
Zoho Surveyで複数回答の選択件数を限定する方法
初めて投稿します。Zoho Surveyで多岐選択（複数回答）の選択件数を限定したいです。過去、そのような設定ができたと記憶しておりますが、詳細設定をクリックしても、選択件数を限定する設定がでてきません。機能がなくなったのでしょうか？ もし、機能がなくなった場合、皆さんはどのような代替方法を活用していますか？ご教授ください。
Zoho Survey como cambiar como cambiar el envio de correo que se envia del dominio por defecto de Zoho survey
Saludos con todos: Soy nuevo en Zoho y estoy probando la plataforma. Mi idea es mediante Zoho Survey poder almacenar todas las iniciativas de proyectos de desarrollo que me lleguen ya su vez una vez enviadas automáticamente se envie un correo a varios
Enabling instant engagement through inline email
The phrase "Fast-paced world" has been in usage for decades. Yet, its relevance has not weaned a bit. Time is money, and to stay afloat in business, it's important to develop user-friendly engagement tactics that respect your customers' time. Here is
Zoho Survey Issue in Syncing with Google Sheet and Zoho Sheet
Been having this problem for the last couple of weeks. I'm receiving an error when trying to sync Google Sheet and Zoho Sheet. Errors are Bad Error and reach out to zoho support.
Increasing response versatility
Quality always takes center stage when it comes to Survey responses, but there are two more components that deserve to share the spotlight: quantity and versatility! The more diverse the sample is, the better data range we receive. Today, we look at a
Zoho Surveyの氏名欄の設定順を「名」・「氏」に変えたい
以前はたしか「氏」「名」の順に直せた記憶があるのですが・・。 必須項目で氏名項目をいれたいので、「名」・「氏」の順番に変える方法をご教示ください。 マニュアル内に既に掲載されている場合は、初心者の質問としてご容赦ください。
Zoho Survey and Zoho Creator integration
Is this available now? Is it possible to create applications using the data collected through Zoho Survey otherwise? For example, after the survey data is collected, we want the survey admins to be able to open each survey record and add additional information
Progress bar on zoho survey
Hi there, can I move the progress bar to the bottom of the survey instead of the top.
How to make a user to conclude the survey when they answer a question
Hi! How can I configure if a person for example answer NO, to conclude the survey? I don't find the way to apply a logic that meet the criteria: If the person answer "This" conclude the survey. Thanks
How can we Implement Multiple Surveys/Feedbacks on Our Result page?
Hi, We are an educational institute. We are looking to implement something unique, we want to add multiple forms/surveys on the same page, we want each feedback form/survey under student name and rank so they can easily provide the feedback and then that
ZOHO SURVEY LIVE FORM
Hello All, Zoho Survey live form is not working for past few hours due to some server issues. We apologize for the inconvenience. We are working on it to put it back on track. For time being, use this domain to host the surveys "public.zoho.com" instead of "survey.zohopublic.com". Example : Actual Survey link : https://survey.zohopublic.com/zs/pPy2YJ. Modified Survey link : https://public.zohosurvey.com/zs/pPy2YJ. We will update once the server is back on track to host the surveys as usual.
API to collect surveys?
We need to automatically download survey results to a database when a survey is completed - can Zoho Surveys automatically email (or send via RestAPI) a survey after its completed?
Email Distribution - Unique link by group/multiple emails
Hi I would like to know if there is any way to send a unique link to multiple emails via email distribution. Example: 1 unique link for Group A, 1 unique link for Group B, 1 unique link for Group C. Each group has 3 emails/persons. So, if Person 1 from
Is there API Doc for Zoho Survey?
Hi everyone, Is there API doc for Zoho Survey? Currently evaluating a solution - use case to automate survey administration especially for internal use. But after a brief search, I couldn't find API doc for this. So I thought I should ask here. Than
Survey data validation
Informed decisions stem from the accuracy and relevance of your survey data. Zoho Survey's validation features are designed to enhance data quality by guiding respondents to provide precise and intended answers. Mandatory questions: Guarantee collection
Zoho Survey reminder settings are extremely confusing
Hi, I just want to set 3 reminders, one week apart from the first email out. Your form is too confusing and I don't understand. Can you simplify and be more specific regarding the language used on the form ?
Closed Survey Options
Hello! Is there a way to close a survey to new responses, but still allow those that have chosen "Save and Continue Later" to complete their survey response? I am open to creative solutions here. This for a multi-page application to serve as an AmeriCorps
Optimizing survey questions
Since we depend on high-quality data to perform useful analyses, it's essential to ask the right questions, format them appropriately, and enable users to provide meaningful answers. Here are some steps you can take in Zoho survey to increase the efficiency
Automatic csv export from Zoho survey response
Hi, Is it possible to automatically export zoho survey response to a csv file on my laptop? If yes what would be the procedure, the line of codes to implement?
Email when survey is completed
Hi I may have missed something simple, but is there a way to set up an email alert when someone completes a survey? Many thanks
Can not access Zoho Survey
I am having access issues to certain sites, here is an example: https://survey.zoho.com/survey/newui#/portal/849129726 and https://survey.zoho.com/ I have checked in Incognito Mode and still the same result. Thanks Andrew
Survey - mail being stopped
Hello, It appears some survey send to our clients are taggued as spam or stopped by some firewall or antivirus on their side. Is there a way to prevent that? Best regards,
Maintaining response quality
Low-quality response data can skew the results of market research surveys. Survey fatigue and rushed answers can wreak havoc on data quality, resulting in an unreliable final dataset. While it's impossible to completely shield surveys from this noise,
Contact associated with multiple accounts
We are trying to send surveys prefilled with information from CRM such as contact name and the account they are taking the survey on. We have contacts that are associated with multiple accounts. Is there a way to prefill, like a drop down, for them to
Survey email language
Hello, I have created a multilingual survey, and I have made various emails through the Zoho Survey app to send the survey through; however, I don't see a feature to allow for the 'default' language to change depending on the email I am sending. Is this
Save certain questions to Zoho Sheet
I have a customer satisfaction survey that includes a question about being contacted for help with an issue. If they answer yes, they enter in a name and phone number as well as an issue. So, if they answer yes, I want to write the customer's name, phone
Tiny Tip Tuesday #64
Placing online surveys as website inserts serves various purposes, such as: Engages visitors for feedback - Gather visitor opinions to enhance the website or platform experience. Collects data on preferences and demographics - Collects data on participant
Zoho CRM to send Zoho Survey via Actions by Zoho Flow
Hello all, Hopefully you can help me learn a bit more so I can accomplish my goal. I would like to send a Zoho Survey via email every time a Zoho CRM Sales Order's meets a certain criteria. I am using Zoho CRM's Workflow Rules/Actions to trigger an "Actions
Formatting question text in survey editor?
I only see that as an option for a descriptive heading, but not for actual questions. I'd like to be able to make parts of a question bold and other parts in a smaller font. Is that possible?
Anonymous fields in survey
Hi there! We are looking to run an election with Zoho Survey. We need one feature that I am not sure if ZS can do: once someone submits a survey we need their answers tallied but kept anonymous from the Survey admins. This is to prevent the survey owners
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