Cliq funtion not triggerring from Books.

Cliq funtion not triggerring from Books.

Gentlemen,

I have been requesting the Zoho Books team for 15 days through various emails- then even escalated. The response that I get from Zoho is " Our back-end team is working on it......." It is a template-type response. 
I authenticated the link(Cliq connection) umpteen times as they could be the problem. Even created a new connection. I have shared the screenshots of Erros and even Workflow rules. Would anyone be able to help me?
I am presently in the USA(CA) on a visit. MY DC is in the USA but books I am told  Indian edition. 

/*
This is a sample function. Uncomment to execute or make changes to this function.
entityID = cm_payment_tracking.get("module_record_id");
organizationID = organization.get("organization_id");
*/
//This is a sample function. Uncomment to execute or make changes to this function.
entityID = cm_payment_tracking.get("module_record_id");
organizationID = organization.get("organization_id");
//info zoho.cliq.postToChannel("aktest"," EBRC Uploaded.","cliq");
created_by = cm_payment_tracking.get("record_created_by_formatted");
created_on = cm_payment_tracking.get("created_time_formatted");
temp = cm_payment_tracking.get("record_name");
temp1 = cm_payment_tracking.get("cf_vendor_formatted");
Ref_No = cm_payment_tracking.get("cf_enter_ref_number_formatted");
//temp3 = cm_shipping_documents.get("cf_bill_of_lading");
tday = zoho.currentdate;
Login_user = zoho.loginuserid.removeLastOccurence("@arbhuenterprises.com");
Sentence_case = Login_user.proper();
// converts the extracted name from Login user into sentence case
//temp2 =  temp1.addDay(10);
//info temp3;
// Replace the record name API-Name.
Message = created_by + " " + "has added a new entry in the Payment Tracking Custom Module in Books " + " " + temp1 + "  by: " + created_by + " " + "Serial No " + temp + " on " + " " + created_on + " Accounts please check and make payment and Record ";
response = zoho.cliq.postToChannel("paymentfromsales",Message,"cliq");
// Replace the Channel-Name  exportbillsubmission, cliq,aktest,paymentfromsales 
info response;
info Sentence_case;
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