Plug Sample #5 - Read and write values/data in a Google Sheet with Zobot

Plug Sample #5 - Read and write values/data in a Google Sheet with Zobot

We all know google sheets are one of the widely used spreadsheet software. It helps us to make data-driven decisions. When connecting the Zobot with sheets, the bot can display values/data from a spreadsheet, like the available stock details (Item price, quantity). Create a new record, such as feedback, comments or even update the existing fields based on your requirement. In this post, we will focus on using plugs to achieve the below google sheets actions with REST API. 
  • Fetching records from Google sheets
  • Creating records in Google sheets
As we're aware, Plugs in the Codeless bot builder are used to create custom actions or third-party integrations using deluge. You can create a plug and add it as a card in the bot builder, like rest cards. Now let's learn how to create this plug step by step. 
 
Step 1 - Creating a connection with Google service.   
  • In your SalesIQ Dashboard, navigate to Settings > Developers > Plugs > Click on Add.
  • Provide your plug a name, and description, select the Platform as SalesIQ Scripts, and finally, click on Connection to your left bottom. You will be redirected to the connection interface. 

  •  Click on Create connection at the top right corner. Under Default connection, select Google service. 


  • Click on Create And Connect. Upon successful authentication,  Zoho SalesIQ will be connected with the Google service. 
Note: The Connection Link Name is used to scripts to invoke URL tasks.
 

 
Step 2 - Create the plug using Connection:
 
First let's look at fetching records from Google sheets. Any data that is available in sheets can be fetched. For example, if you're running an e-commerce business and maintaining all the stock information such as item name, quantity, price etc. on sheet, those details can be fetched here and displayed to the visitor. 
  • Copy, paste the below code and changes the sheet ID, name, row range, and connection name. 
  1. //Add a output parameter named "allproducts" and select "Option list" as datatype
  2. google_spreadsheet_id = "1y92rI_ITWLxpXOQMtyO8W9_7P6HwygxfneeVxdoRd-E";
  3. sheet_name = "Fetching+records";
  4. //specify the correct range like "a1:b11"
  5. url = "https://sheets.googleapis.com/v4/spreadsheets/" + google_spreadsheet_id + "/values/" + sheet_name + "!a2:b11?majorDimension=ROWS";
  6. //googlesheets - Connection link name made using the connection interface (Step 1)
  7. apiresponse = invokeurl
  8. [
  9. url :url
  10. type :GET
  11. connection:"googlesheets"
  12. ];
  13. values = apiresponse.get("values");
  14. productList = List();
  15. //Adding all the product and ID in an option list | Ref - https://www.zoho.com/salesiq/help/developer-section/plugs-datatype-optionlist.html
  16. for each  entry in values
  17. {
  18. id = entry.get("0");
  19. product = entry.get("1");
  20. productList.add({"id":id,"text":product});
  21. info productList;
  22. }
  23. response = Map();
  24. //parasing the plug output 
  25. // allproducts - Name of output parameter; productList - Value to be associated to "allproducts"
  26. response.put("allproducts",productList);
  27. return response;
  • Then, click save, preview the plug and publish it. For your reference, we have made the sheet public.
Note: API invoked in the plug spreadsheets.values.get API. 


  • The above reference shows the spreadsheet ID and the sheet name.
Now, let's look at creating records in Google sheets. Any type of data can be pushed to sheets, such as feedback, comments, etc. 
  •  Copy, paste the below code and change the sheet ID, name, and connection name.
  1. //Add two input parameters named "visitorID","feedback" and select the datatype as "String"
  2. if(session.containsKey("visitorID"))
  3. {
  4. id = session.get("visitorID").get("value");
  5. }
  6. if(session.containsKey("feedback"))
  7. {
  8. feedback = session.get("feedback").get("value");
  9. }
  10. google_spreadsheet_id = "1y92rI_ITWLxpXOQMtyO8W9_7P6HwygxfneeVxdoRd-E";
  11. sheet_name = "Create+records";
  12. //specify the correct range like "A3:B3"
  13. url = "https://sheets.googleapis.com/v4/spreadsheets/" + google_spreadsheet_id + "/values/" + sheet_name + "!A3:B3:append?valueInputOption=USER_ENTERED";
  14. params = {"majorDimension":"ROWS","values":{{id,feedback}}};
  15. apiresponse = invokeurl
  16. [
  17. url :url
  18. type :post
  19. parameters:params.toString()
  20. headers:{"Content-Type":"application/json"}
  21. connection:"googlesheets"
  22. ];
  23. info apiresponse;
  24. response = Map();
  25. return response;
  • Then, click Save, preview the plug and Publish it. For your reference, we have made the sheet public. 
Note: API invoked in the plug spreadsheets.values.append
 
  •  Navigate to Settings > Bot > Add, provide the necessary information, and select Codeless Bot Builder as a bot platform or open an existing bot.
  •  Select the Plugs under Action Card and select the required plug (Only published plugs will be listed here)
  •  Provide the plug inputs and outputs.
  •  Click Save. 
​

In the above video, we've used a plug, fetched some products and displayed them as options to the visitor. 
 
Heads up:
Related links:
To know more about the features of Zobot, kindly visit our Resources Section. 

Best regards,
Sasidar Thandapani

    • Recent Topics

    • Agent password reset

      Hi Zoho support, I would like to ask if there is a way the admin can reset a password of an agent? Regards

    • Can receive but not send messages in Zoho Mail

      Hello! I was able to configure my email client successfully in that I can receive messages just fine. However, when I send messages out, they seem to go out fine (I don't receive any errors or anything), but the recipient does NOT receive those messages.

    • Mail is sent twice!

      Been using Zoho for a while now. Installed Zoho for someone else and some weird things are happening. Mails are being sent twice. He is using Thunderbird as an email client. I already read about email being duplicated in the sent folder. But in my case

    • Can't login IMAP suddenly

      Since this evening I'm getting the error: You are yet to enable IMAP for your account. Please contact your administrator... IMAP always been enabled in my account and was workign fine for the past 7 years. Already tried turning IMAP off and on again.

    • Sending of username did not succeed: Mail server pop.zoho.com responded: User already specified

      I am having issues receiving emails from Zoho in Thunderbird. I am getting the above error. The first error tells me Authentication failed, and prompts me to enter in my password. Then I get the above error. I can receive emails when I log in online to

    • Bug tracking

      Hi, does anyone know how to track errors during picking or packing? This way I can keep track and see how to improve and prevent errors in this area.

    • Migration of corporate mail environment from Yandex 360 to Zoho mail

      I have to migrate a corporate mail environment with an existing domain from Yandex 360 to Zoho mail. It is vital to migrate all users with all the data. I have read the article on this topic using MacMister Email Backup Software just now and have some

    • I'm unable to send mail pthrough Zoho SMTP programmatically

      This has been working for years, but today it's been offline all day long. I see nothing anywhere on your site about this. I'm not the only one experiencing this. Downdetector has a spike of reports today

    • Can no longer send email via Django site

      This was working fine as of 11/7/25. Now I am unable to send user verification emails from a Django site on a AWS lightsail sever. When a user attempts to register the following error occurs. I have also attempted to send a test email via the shell and

    • unable to send email but able to receive email

      my email address is info@securityforceservices.ca

    • Login to server failing

      When trying to retrieve my mail, I am getting this error message -- Login to server pop.zoho.com with username (my email address) failed. It gives me the option to retry, enter password, or cancel. Then I get this message -- Sending of username did not

    • Configuration failed: 200 response not received for POST request.

      Hello, I am trying to set up a webhook to connect with an Salesforce but I receive the following error from Zoho: Configuration failed: 200 response not received for POST request I have tried testing it on webhook.site as well and receive the same error

    • Zoho Migration Assistant not working

      Hello, I am trying to use you Migration assistant to migrate emails from Rediff to Zoho. I am stuck in the first step. After downloading the migration tool, I copied the link to verify user credentials, however, after pasting the link in the browser,

    • Paid Support Plans with Automated Billing

      We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The

    • Scheduled Reports - Do not send empty report

      Hello, We are intensively using reports in the CRM, especially for sales managers.  When data is empty, they still receive an email. Can you add an option to avoid sending the report when data is empty?

    • Contacts Missing — PeopleSync/Zoho Mail

      English: In our company we use ManageEngine Mobile Device Manager (MDM), Free edition, to manage corporate mobile devices. Our usage policy does not allow personal Google accounts on these devices; therefore, Google account sync is blocked through MDM.

    • Best way to integrate Zoho with mobile app for managing customer requests with real-time notifications?

      Hello, I'm building a solution for a travel company where customers submit requests through a website, and the sales team manages these requests through a mobile app. The Requirement: Customers fill a form on the website (name, email, number of children,

    • Kaizen #57 - Mass Update API in Zoho CRM

      Hello everyone! Welcome back to yet another post in the Kaizen series. This week, we will discuss the Mass Update API in Zoho CRM. In this post, we will cover the following: 1. Introduction 2. Mass Update Records API  3. Schedule Update and Get Status

    • Getting Attachments in Zoho Desk via API

      Is there a way to get attachments into Zoho Desk via an API?      We have a process by which a zoho survey gets sent to the user as a link in a notification.    The survey has several upload fields where they can upload pdf documents.    I've created

    • Multiple currencies - doesn’t seem to work for site visitors / customers

      I am trying to understand how the multiple currency feature works from the perspective of the website visitor who is shopping on my Zoho Commerce site. My site’s base currency is US Dollars (USD) but my store is for customers in Costa Rica and I would

    • Pincode based Product Restriction

      we have different types of products. 1) Very bulky items like plywood. 2) Too delicate items like glass These type of products we want to sell to local customers. Other products we want to supply all over India. There should be an option to restrict products

    • Can multiple agents be assigned to one ticket on purpose?

      Is it possible to assign one ticket to two or more agents at a time? I would like the option to have multiple people working on one ticket so that the same ticket is viewable for those agents on their list of pending tickets. Is something like this currently

    • Related Lists filter

      I have Contacts showing in our Accounts module. I customized the Contacts module with an Employment Status field, with the following picklist options: "Primary Contact", "Secondary Contact", "Active Staff(not a main contact)", and "No longer employed".

    • Standalone custom function not generating logs

      Why dont't standalone custom functions generate logs when the're called from another function? I have some functions (workflow, buttons and blueprint) that have common parts, so I put that part in a standalone function which is called from the others.

    • Add "Reset MFA" Option for Zoho Creator Client Portal Users

      Hello Zoho Creator Team, We hope you are doing well. We would like to request an important enhancement related to Multi-Factor Authentication (MFA) for client portal users in Zoho Creator. Currently, Creator allows us to enforce MFA for portal users,

    • Support Bots and Automations in External Channels

      Hello Zoho Cliq Team, How are you? We actively use Zoho Cliq for collaboration, including with our external developers. For this purpose, external channels are a key tool since they work seamlessly within the same interface as all of our other channels

    • Urgent Security Feature Request – Add MFA to Zoho Projects Client Portal Hello Zoho Projects Team,

      Hello Zoho Projects Team, We hope you are doing well. We would like to submit an urgent security enhancement request regarding the Zoho Projects Client Portal. At this time, as far as we are aware, there is no Multi-Factor Authentication (MFA) available

    • Creator HTML page refresh

      Hi, I have added around 5 different html snippets in single creator page. I understand, I can refresh the entire page from page script using Navigational URLs https://help.zoho.com/portal/en/kb/creator/developer-guide/others/url-patterns/articles/navigational-urls

    • Zoho Desk - Custom Module Related List Columns on Tickets

      I have a custom module in Zoho Desk called Asana Tasks, each task has a lookup to a Ticket. On the Ticket I want to see the columns of the Asana Tasks in the related list . Is there a way to do this? Right now it just has the name of the record and I

    • What is your opinion of the new UI?

      Hi Everyone, I would like to see what everyone thinks of the new Zoho One Dashboard. I don't get it, but perhaps I'm missing something. What are your thoughts?

    • What are the OAuth scopes needed to access the Zoho MCP server?

      I think I'm authenticating with the MCP server endpoint successfully using a bearer token but I can't successfully initialize an MCP session. I'm using the official MCP Python sdk (https://github.com/modelcontextprotocol/python-sdk). I get as far as here

    • cant upload images in signature- urgent help needed. ta!

      HI, I have been trying to insert the company logo in the signature. i have tried it several times since yesterday, the longest I waited was 1 hour and 12 minutes for the pop up window to upload a 180 KB .jpg file. what am i doing wrong..  an urgent reply will be appreciated,  Ta

    • Account blocked for IMAP use

      Hello, My email client (Evolution) can't sync mail anymore. It gives the error: "Your account is temporarily blocked for IMAP use. This may happen if you exceed the maximum number of simultaneous IMAP connections allowed. Kindly try again after some time."

    • Is SMTP included in the free plan?

      My client has a Zoho Mail Free 14 day trial that ends tomorrow. She has set up a domain email address with SMTP on a third party app and is wondering if it will continue working once her plan downgrades to the free forever plan. Thanks

    • Zoho mail issue.

      I have verified my domain ohhoexpress.online by adding necessary TXT and MX records. But when I am sending email to any external email id, it is showing as zohomail.com. Also while I am sending mail to internal mail id, it is saying user not found whereas

    • My email is blocked from sending

      I get this message when I try to send any message .. > Unable to send message, Reason 554 5.1.8 Email Outgoing Blocked We have urgent emails to send and the issue continues to persist from yesterday. Please help us with this issue as soon as possibl

    • [WEBINAR] Smooth year-end closure with Zoho Books (KENYA)

      Hello there, This webinar is for all Kenyan businesses looking to wrap up their financial year smoothly! Join our free session to learn how Zoho Books can simplify your year-end process. What to expect from this webinar: - All the latest updates in Zoho

    • cannot recieve or send emails

      we are not recieving or cannot send emails.Shows sysytem error

    • Zoho Sites - contact us form

      I have added a contact us form to my website. I wanted to change the layout so I deleted the section of Contact Us form. When I again try to add the section of Contact Us form, it shows error that "This form already exists on this page."  I am unable

    • switching from POP3 to IMAPI do I need to change settings in Web email?

      hi so I am using Outlook with My Zoho mail, also have Verizon email /AOL. they no longer support POP3 and said imapi is much better, so I want to switch my ZoHo to imapai. I googled and it said i need to change it in my account....i looked at my account

    • Next Page