Plug Sample #5 - Read and write values/data in a Google Sheet with Zobot

Plug Sample #5 - Read and write values/data in a Google Sheet with Zobot

We all know google sheets are one of the widely used spreadsheet software. It helps us to make data-driven decisions. When connecting the Zobot with sheets, the bot can display values/data from a spreadsheet, like the available stock details (Item price, quantity). Create a new record, such as feedback, comments or even update the existing fields based on your requirement. In this post, we will focus on using plugs to achieve the below google sheets actions with REST API. 
  • Fetching records from Google sheets
  • Creating records in Google sheets
As we're aware, Plugs in the Codeless bot builder are used to create custom actions or third-party integrations using deluge. You can create a plug and add it as a card in the bot builder, like rest cards. Now let's learn how to create this plug step by step. 
 
Step 1 - Creating a connection with Google service.   
  • In your SalesIQ Dashboard, navigate to Settings > Developers > Plugs > Click on Add.
  • Provide your plug a name, and description, select the Platform as SalesIQ Scripts, and finally, click on Connection to your left bottom. You will be redirected to the connection interface. 

  •  Click on Create connection at the top right corner. Under Default connection, select Google service. 


  • Click on Create And Connect. Upon successful authentication,  Zoho SalesIQ will be connected with the Google service. 
Note: The Connection Link Name is used to scripts to invoke URL tasks.
 

 
Step 2 - Create the plug using Connection:
 
First let's look at fetching records from Google sheets. Any data that is available in sheets can be fetched. For example, if you're running an e-commerce business and maintaining all the stock information such as item name, quantity, price etc. on sheet, those details can be fetched here and displayed to the visitor. 
  • Copy, paste the below code and changes the sheet ID, name, row range, and connection name. 
  1. //Add a output parameter named "allproducts" and select "Option list" as datatype
  2. google_spreadsheet_id = "1y92rI_ITWLxpXOQMtyO8W9_7P6HwygxfneeVxdoRd-E";
  3. sheet_name = "Fetching+records";
  4. //specify the correct range like "a1:b11"
  5. url = "https://sheets.googleapis.com/v4/spreadsheets/" + google_spreadsheet_id + "/values/" + sheet_name + "!a2:b11?majorDimension=ROWS";
  6. //googlesheets - Connection link name made using the connection interface (Step 1)
  7. apiresponse = invokeurl
  8. [
  9. url :url
  10. type :GET
  11. connection:"googlesheets"
  12. ];
  13. values = apiresponse.get("values");
  14. productList = List();
  15. //Adding all the product and ID in an option list | Ref - https://www.zoho.com/salesiq/help/developer-section/plugs-datatype-optionlist.html
  16. for each  entry in values
  17. {
  18. id = entry.get("0");
  19. product = entry.get("1");
  20. productList.add({"id":id,"text":product});
  21. info productList;
  22. }
  23. response = Map();
  24. //parasing the plug output 
  25. // allproducts - Name of output parameter; productList - Value to be associated to "allproducts"
  26. response.put("allproducts",productList);
  27. return response;
  • Then, click save, preview the plug and publish it. For your reference, we have made the sheet public.
Note: API invoked in the plug spreadsheets.values.get API


  • The above reference shows the spreadsheet ID and the sheet name.
Now, let's look at creating records in Google sheets. Any type of data can be pushed to sheets, such as feedback, comments, etc. 
  •  Copy, paste the below code and change the sheet ID, name, and connection name.
  1. //Add two input parameters named "visitorID","feedback" and select the datatype as "String"
  2. if(session.containsKey("visitorID"))
  3. {
  4. id = session.get("visitorID").get("value");
  5. }
  6. if(session.containsKey("feedback"))
  7. {
  8. feedback = session.get("feedback").get("value");
  9. }
  10. google_spreadsheet_id = "1y92rI_ITWLxpXOQMtyO8W9_7P6HwygxfneeVxdoRd-E";
  11. sheet_name = "Create+records";
  12. //specify the correct range like "A3:B3"
  13. url = "https://sheets.googleapis.com/v4/spreadsheets/" + google_spreadsheet_id + "/values/" + sheet_name + "!A3:B3:append?valueInputOption=USER_ENTERED";
  14. params = {"majorDimension":"ROWS","values":{{id,feedback}}};
  15. apiresponse = invokeurl
  16. [
  17. url :url
  18. type :post
  19. parameters:params.toString()
  20. headers:{"Content-Type":"application/json"}
  21. connection:"googlesheets"
  22. ];
  23. info apiresponse;
  24. response = Map();
  25. return response;
  • Then, click Save, preview the plug and Publish it. For your reference, we have made the sheet public
Note: API invoked in the plug spreadsheets.values.append
 
  •  Navigate to Settings > Bot > Add, provide the necessary information, and select Codeless Bot Builder as a bot platform or open an existing bot.
  •  Select the Plugs under Action Card and select the required plug (Only published plugs will be listed here)
  •  Provide the plug inputs and outputs.
  •  Click Save


In the above video, we've used a plug, fetched some products and displayed them as options to the visitor. 
 
Heads up:
Related links:
To know more about the features of Zobot, kindly visit our Resources Section. 

Best regards,
Sasidar Thandapani

    • Recent Topics

    • Widget shows error

      Hi, May I ask why below characters will be auto added into the widget link and how to solve this error? As my widget shows 404 error now. ?serviceOrigin=https%3A%2F%2Fcrm.zoho.com&frameorigin=https%3A%2F%2Fcrm.zoho.com
    • How to print envelope labels from Zoho CRM

      Can anybody give me any clue how to print envelope/package labels directly from Contacts view? Regards, Alexandru Moderation Update: The Canvas Print View, which also facilitates the formatting of mailing labels, is now available! Learn more here: Zoho
    • Data Import: New interface, improved field mapping, and more

      Hello everyone! We’ve redesigned the data import process to ensure accurate field alignment and verify that every column in the uploaded file maps correctly with Desk fields before import. Here's how: Streamlined Import Steps Importing data is now more
    • Address labels

      Hi, we've been searching for a long time for a simple way for our employees to print address labels using a Dymo Label Writer 450. We came up with two alternatives that work, bur aren't really optimal.  First one is WebMerge. Webmerge is a great application that does 100% what we need but it is way too expensive for our needs. We only need to print a couple of labels per month. The second one is the integrated print tool in Zoho CRM, (Print preview) You would think this is the obvious way to do this
    • This domain is not allowed to add. Please contact support-as@zohocorp.com for further details

      I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
    • Print Labels

      How can I configure my address to print my labels like this: Name Mailing Address Mailing City, Mailing State Mailing Zip Country Instead of: Name Mailing Address Mailing City Mailing State Mailing Zip Country Thanks!!!!
    • Mailing labels - Improperly formatted

      All I'm trying to do is print one, properly formatted, mailing label. I'm in the Contacts module. In the default "list view" for mailing labels I selected a single client, hit the "more actions" drop down and selected print mailing label. Unfortunately,
    • Printing mailing labels

      The ability to print mailing labels would seem to be an important, basic, function of a good CRM. I find it very surprising that this has still not been addressed adequately by Zoho. When trying to use the existing "mailing label" included: 1. the data
    • Pageless mode needed to modernise Writer

      When we switched from GSuite to Zoho, one of the easiest apps I found to give up, was Docs. In many ways, Writer has always been more powerful than Docs, especially in terms of workflows/fillable forms/etc. However, I went back into Docs because I notice
    • Zoho Projects - Visual improvement to parent and sub-task relationship

      Hi Projects Team, My feature request is to improve sub-task visibility. Please see screenshot below. I really think parent child relationships could be visually improved. Even if the first letter of the parent task was inline with other same level tasks
    • AI Interview Insights: Turn Recorded Interviews into Quick Transcripts & Summaries

      Evaluating interviews shouldn’t require replaying long recordings or taking manual notes. With AI Interview Insights, you can now review complete transcripts and AI-generated summaries of your One-way (Recorded) interviews right inside Zoho Recruit. This
    • API method to get activity feed in Recruit

      Hi community, I'm trying to figure out - is there any API method tto get information about datetime when Recruit/Candidates record tag where added?
    • Printing Mailing labels

      Is there any way to adjust the size of the printing labels? or product would I use to print labels from Zoho? Thanks, Josef Krieger Moderation Update (14th April 2025): We have another post discussing the same topic with votes and feedback from users.
    • Default to Current Date

      I'm importing data from a excel spread sheet that does not have date column and I'd like the date column in the Zoho Database to default to the current date. Any way I can do this?
    • "Spreadsheet Mode" for Fast Bulk Edits

      One of the challenges with using Zoho Inventory is when bulk edits need to be done via the UI, and each value that needs to be changed is different. A very common use case here is price changes. Often, a price increase will need to be implemented, and
    • Different Company Name for billing & shipping address

      We are using Zoho Books & Inventory for our Logistics and started to realize soon, that Zoho is not offering a dedicated field for a shipping address company name .. when we are creating carrier shipping labels, the Billing Address company name gets always
    • What's New in Zoho Inventory | Q2 2025

      Hello Customers, The second quarter have been exciting months for Zoho Inventory! We’ve introduced impactful new features and enhancements to help you manage inventory operations with even greater precision and control. While we have many more exciting
    • Make Packages from multiple sales order of a single customer

      Our customers sends orders to us very frequently, some times what customer wants is to ship items from 5 to 6 sales orders in a single shipment. it will be very nice if, zoho can implement this function, in which we can select items from other sales orders of the customer.
    • Print a price list or price book

      Hi Community. Am I right in concluding that Zoho has no functionality to print a price list from either Zoho CRM, Zoho Inventory or Zoho Books? I won't get stuck on the fact that Zoho doesn't sync price books between Zoho CRM and Books/Inventory (more
    • Start Workflow from Deluge Script

      I have developed a customized process from our CRM that leverages a deluge script to create a statement of work document. Once the document has been created via the merge and store function, I would like the ability to start a workdrive review & approve
    • Show Custom Button in Portal Listview Canvas

      I have created a custom button that shows in a list view of deals (internally I can see it). I have permissions to allow this button on the portal. But it is not displaying in the canvas list? Before I do too much leg work, is this function allowed?
    • Zoho Survey Enhancements

      We love Survey. We use it a ton. It needs some enhancements. Maybe some of these are already on the roadmap? API - this is crucial. We have some complex surveys that take place and need to update records, trigger other functions/automations, etc. I would
    • Zoho Sites "pages" management page

      I have 80 plus pages on zoho sites. When I go to the "pages" link to view and edit pages, They are not in any kind of order, so I spend lots of time searching for pages when I need to edit or create new. How can I change the view order of all my pages
    • AI feature in Zoho Desk suggesting answers based on past ticket threads

      Hi I would like to suggest something that would be very useful : instead of suggesting answers based on the Knowledge Base, I think it would be great if Zia could analyze the history of all customer and agents threads, to suggest answers in new tickets.
    • Advanced Customization of the Help Center using JavaScript

      Hello everyone, The Help Center in Zoho Desk can be customized by using HTML and CSS to provide structure and enhance the page's appearance—but what if you want to add interactive and dynamic elements? You can add these effects with JavaScript, a programming
    • Introducing Zoho POS for the Kingdom of Saudi Arabia

      Hey everyone, We are excited to kick-start December with a completely personalized edition of POS for retail businesses in Saudi Arabia to help run your operations with ease. It offers four different subscription plans—Free, Standard, Professional, and
    • Unveiling Zoho Sites 2.0 - A new dimension in website building

      Dear Zoho Sites Users, We are thrilled to announce the launch of Zoho Sites 2.0 today! This refresh represents a significant step forward in the capabilities of Zoho Sites and is crucial for creating a lasting and positive impact on our customers' businesses.
    • Subform edits don't appear in parent record timeline?

      Is it possible to have subform edits (like add row/delete row) appear in the Timeline for parent records? A user can edit a record, only edit the subform, and it doesn't appear in the timeline. Is there a workaround or way that we can show when a user
    • Script Editor not an option

      I am trying to apply a script to a sheet and Script Editor is not an option. I don't want to go outside Sheets to do this (like Creator) if it can be done inside Sheets.
    • Zoho CRM - Writing Assistant Tone

      Hi Zoho CRM Team, Text in my emails often gets underlined in yellow because I tend to use a more informal tone with my client's, like using "I'm" instead of "I am". Is there some way for me to tell the system that this is my preferred writing tone, so
    • Not able to link email text.

      Kindly check Zoho Sites. I am unable to turn a text into a email link. The save button does not work. Kindly try yourself to see it not responding to save.
    • Adding Multiple Files to a Zoho Vault Entry

      There is a old blog post talking about adding multiple file attachments to one Zoho Vault Secret: https://www.zoho.com/blog/vault/introducing-new-features-in-zoho-vault-powerful-password-sharing-wider-storing.html Is that still possible, I can see how
    • Migrate data from old to new account

      Hy, Have one Old Zoho Notebook Account with Data , want to migrate that whole Data to New Zoho Notebook Account which is in Zoho One . Is that possible ? If Yes then how?
    • Zoho Analytics Regex Support

      When can we expect full regex support in Zoho Analytics SQL such as REGEXP_REPLACE? Sometimes I need to clean the data and using regex functions is the easiest way to achieve this.
    • RTL Support for Webforms in Zoho CRM

      Dear Zoho CRM Support Team, We are writing to request an enhancement to the webform builder functionality within Zoho CRM. Currently, to create a webform in a right-to-left (RTL) language, the entire CRM instance must be set to RTL, which can be inconvenient
    • Add Custom Reports To Dashboard or Home Tab

      Hi there, I think it would be great to be able to add our custom reports to the Home Tab or Dashboards. Thanks! Chad
    • Pricing Strategies: #1 Nuances in Pricing

      When Clara first opened her digital printing shop, pricing was simple. She sold handmade greeting cards, planners, business cards, and other physical items at fixed label prices, individually and in bulk. One SKU, one price, one bill, and that's all it
    • [Free Webinar] Learning Table Series – Education Management in Zoho Creator

      Hello Everyone! We’re excited to invite you to another edition of Learning Table Series, where we showcase how Zoho Creator empowers industries with innovative and automated solutions. About the Learning Table Series The Learning Table Series is a free,
    • CRM x WorkDrive: File storage for new CRM signups is now powered by WorkDrive

      Availability Editions: All DCs: All Release plan: Released for new signups in all DCs. It will be enabled for existing users in a phased manner in the upcoming months. Help documentation: Documents in Zoho CRM Manage folders in Documents tab Manage files
    • Move attachments from one module to another with Deluge

      I have created a button that works just like the convert button for my custom modules. I would like this custom function to move any attachments in this record to the new module. I can't seem to find any documentation on how this can be accomplished.
    • Next Page