Session "Ask Me Anything" Zoho France - Le 26 Juin 2025 14h à 17h (en Français

Session "Ask Me Anything" Zoho France - Le 26 Juin 2025 14h à 17h (en Français



Chers Utilisateurs,
Vous cherchez à mieux comprendre Zoho CRM ou Zoho Desk ? Nos experts seront disponibles pour répondre à toutes vos questions lors de notre session Ask Me Anything. Rejoignez-nous ici pour en discuter en ligne. Pendant trois heures, à partir de l’horaire indiqué, notre équipe sera à votre écoute pour répondre à toutes vos questions. Votre curiosité est la bienvenue !

🗓️ Informations sur l'événement

La date : Le 26 Juin 2025
L'heure : 14h00 - 17h00
Le Lieu : Zoho Community France - Forums
Le sujet : Zoho CRM et Zoho Desk
Animé par :  Colas Boeuf & Kinjal

Qu'est-ce qu'une session "Ask Me Anything" ?

C'est une session de questions-réponses en direct, nous encourageons donc tous nos utilisateurs à participer pour obtenir des réponses à leurs questions produit. Continuons à apprendre !

🙋‍♀️ Comment participer ?

  • Posez vos questions à l’avance
  • Rejoignez-nous en direct
L'équipe Zoho France
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