Single-Line Invoicing from Sales Order Despite Multiple SKUs Shipped

Single-Line Invoicing from Sales Order Despite Multiple SKUs Shipped

We deal mostly with Government Tenders And Lets say we got a tender that needs 125 XYZ Laptops

Then we found 95 Laptops with a different SKUs and 30 Laptops with different SKUs

We talk with the IT department of the government company and they approve and we shipped it.



 But when it comes to invoicing.

We need to have exactly 125 Items in one Line, because that's what the Accounting department of the government company wants.

 So we have a problem at that point, because if we change the item quantity in the invoice it will not match the Sales Order and thus it can create a problem for internal accounting.

I tried to make an Inventory adjustment and change the Quantity of 30 Laptops to 0, but that doesn't change the committed stock in Accounting, and Physical Stock have Stock on Hand and Available for Sale is -30.






 What can we do in this case?
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